Xperience

Intradiem Joins Forces with Genesys, Revolutionizing Customer Service at Xperience 2024

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星期三, 五月 8, 2024
Internet, Data Management, Technology, Artificial Intelligence, Software, Gold, Automation, Genesys, Partnership, Xperience

Intradiem, the leading provider of contact center automation solutions for customer service teams, proudly announces its gold sponsorship and featured speaking session at Genesys Xperience 2024, the customer experience event of the year.

Key Points: 
  • Intradiem, the leading provider of contact center automation solutions for customer service teams, proudly announces its gold sponsorship and featured speaking session at Genesys Xperience 2024, the customer experience event of the year.
  • Amid the conference, Intradiem is excited to present a compelling case study alongside its largest customers about driving contact center efficiency with automation.
  • Jennifer Lee, President and Co-CEO of Intradiem, states: "The partnership with Genesys and the chance to present at Xperience 2024 with our customer marks a significant milestone for us.
  • For more information about Intradiem’s role at Xperience 2024 or to schedule a meeting during the event, please contact [email protected] .

Milestone Systems to Showcase Latest Video Innovations at Toronto Xperience Day

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星期二, 五月 7, 2024
Education, DeepMind, Milestone, Safety, AI, Heart, Intelligence, Knowledge, Intel, Steam, Steam Whistle Brewing, Xperience, Organization, Health

TORONTO, May 7, 2024 /PRNewswire-PRWeb/ -- Milestone Systems, a global leader in video technology, is at the forefront of the video security industry, emphasizing responsible technology innovation across its operations. The company will host this free, one-day event on May 7 in Toronto. Geared to IT leaders and security professionals, the day will feature engaging presentations from Milestone's technology partners across key industries such as education, healthcare, city surveillance, and hospitality. Attendees will gain insights into the latest developments in AI technologies, cloud video strategies, and Milestone's newest product offerings.

Key Points: 
  • Milestone Systems is hosting an "XPerience Day" in Toronto, Canada to highlight the latest trends and responsible innovations in video security.
  • TORONTO, May 7, 2024 /PRNewswire-PRWeb/ -- Milestone Systems, a global leader in video technology, is at the forefront of the video security industry, emphasizing responsible technology innovation across its operations.
  • Attendees will gain insights into the latest developments in AI technologies, cloud video strategies, and Milestone's newest product offerings.
  • For more information and to register for this complimentary event, please visit the Milestone Systems' Toronto XPerience Day web page.

Signia's Integrated Xperience Hearing Aids are Now Available to Veterans, Active Military Members, and American Indians, Enabling Unprecedented Sound Clarity in Even the Most Immersive Group Conversations

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星期三, 十一月 1, 2023
United States Department of Defense, OVP, Discovery Air, Audiology, IHS, ASHA, Kool-Aid, Hearing, Indian Health Service, Family, American Indians, DNN, Hearing loss, United States Department of Veterans Affairs, Pure, Veteran, Social, Friends, IX, Quality of life, Speech, University, IOS, AI, Movement, Motion, Government, Airport, Experiential learning, Medical device, Mobile phone, Signia, Xperience, Signa

ISELIN, N.J., Nov. 1, 2023 /PRNewswire/ -- Hearing aid innovator Signia today announced that its all-new Integrated Xperience (IX) hearing aid platform supported by the breakthrough Pure Charge&Go IX model is now available to military veterans through U.S. Department of Veterans Affairs (VA) audiologists, active military members through U.S. Department of Defence (DoD) audiologists, and American Indians through the Indian Health Service (IHS).

Key Points: 
  • Integrated Xperience is the world's first hearing aid platform capable of pinpointing multiple conversation partners in real-time – providing unprecedented sound clarity and definition for wearers in multi-speaker scenarios, even when the wearer or speakers are in motion.
  • Pure Charge&Go IX, the company's most flexible receiver-in-the-canal hearing aid, is the first model to launch on the Integrated Xperience platform through the VA and other government agencies.
  • The Integrated Xperience platform makes its debut in Signia's all-new Pure Charge&Go IX hearing aids – offering a substantial improvement in conversational ability for veterans.
  • For more information about the Integrated Xperience platform and currently available hearing aid models, click here .

Genesys Xperience 2023: Unlocking Customer and Employee Loyalty with AI-Powered Experience Orchestration

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星期二, 六月 20, 2023
Cloud, Workforce, Amazon Web Services, M&T Bank, Digital, Carbon footprint, API, FMS, CX, Woman, Research, Carbon, Organization, Amazon, Trust, Automation, Anthropization, Virgin Group, Virgin Atlantic, Artificial intelligence, ESG, AI, Empathy, AWS, Frost, Geography, Video game, Management, Titan, Genesys, Xperience

Through the power of Genesys AI infused across the Genesys Cloud CX ™ platform, businesses can reimagine how they engage with customers and change the way people work.

Key Points: 
  • Through the power of Genesys AI infused across the Genesys Cloud CX ™ platform, businesses can reimagine how they engage with customers and change the way people work.
  • Through the deepened Genesys and AWS relationship, organizations gain greater potential to innovate across use cases and industries, helping them continuously evolve and strengthen their customer and employee experiences.
  • Join the thousands of organizations — from small businesses to large enterprises — delivering differentiated customer and employee experiences and driving business performance using Genesys Cloud CX.
  • During the event, Genesys is spotlighting several leading Genesys Cloud CX customers, including Virgin Atlantic, M&T Bank and Lighthouse Works .

Eccentex Announces HyperAutomation Cloud at Genesys Xperience 2023

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星期三, 六月 14, 2023
Cloud, Knowledge, Operational definition, Business process automation, Automation, Organization, AI, Video game, Genesys, Xperience

LOS ANGELES, June 14, 2023 /PRNewswire/ -- Eccentex, an industry leading Low-code development platform and Process Automation software company, announcing the availability of Eccentex HyperAutomation Cloud at Genesys Xperience 23 event in Denver, Co.

Key Points: 
  • LOS ANGELES, June 14, 2023 /PRNewswire/ -- Eccentex, an industry leading Low-code development platform and Process Automation software company, announcing the availability of Eccentex HyperAutomation Cloud at Genesys Xperience 23 event in Denver, Co.
    Xperience 2023 is the customer experience event of the year.
  • Eccentex Corporation is a Gold Sponsor for Xperience23 and introducing its new HyperAutomation Cloud offer that creates a new category in the Process Automation market.
  • Eccentex is a long-term AppFoundry partner of Genesys, and its HyperAutomation Cloud solution is tightly integrated with Genesys Cloud CX™ to enable Operational CRM, Dynamic Case Management and Advanced Process Automation capabilities.
  • Eccentex offering seamless and pre-packaged integration with Genesys Cloud CX™ across all HyperAutomation Cloud offer components including the recently announced Eccentex AI Services bundle.

Genesys Customers Reach New Heights on Genesys Cloud CX

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星期三, 五月 24, 2023
Cloud, Insurance, IVR, US, O2 (brand), HR, WEM, BPO, UNITEC, GSG, Eni Plenitude, M&T Bank, Face, Work, Human, Forecasting, Organization, National Domestic Violence Hotline, Growth, Nevada Health Link, TCO, ROI, CSAT, WhatsApp, Lightning, Workflow, E-commerce, Carbon, Cathay Pacific, NPS, Running, SAN, GM Financial, Virgin Atlantic, KPI-driven code analysis, Admiral, Software as a service, Education, Energy service company, CX, ATB Financial, Student, Genesys, Alberta Health Services, BBVA, AI, AIA Group, Rabobank, Mobile phone, Video game, Sales, Nursing, Cryptocurrency, Xperience

SAN FRANCISCO, May 24, 2023 /PRNewswire/ -- Ahead of Xperience 2023 (June 19-21), the customer experience (CX) event of the year, Genesys® highlights how organizations are transforming their customer engagement through the power of the Genesys Cloud CX™ platform. With nearly 30% year-over-year growth on the platform in total customers during the company's most recent fiscal year 2023 (February 1, 2022-January 31, 2023), Genesys Cloud CX today powers more than 4,500 organizations to orchestrate loyalty-defining experiences that give them a competitive edge while helping them gain efficiency and scale. Strong customer demand for the all-in-one experience orchestration platform has propelled the company's momentum with more than $2 billion total revenue reported in the last fiscal year.

Key Points: 
  • "The benefits Genesys Cloud CX customers are achieving speaks to the platform's ability to meet the experience goals for any organization, regardless of size, industry or location," said Olivier Jouve, chief product officer at Genesys.
  • Genesys customers are transforming how they connect with their customers using the most innovative cloud platform on the market and adopting the latest digital and generative AI innovations, such as speech analytics and auto-summarization.
  • O2E Brands, the company behind 1-800-GOT-JUNK?, evolved from its on-premises solution to Genesys Cloud CX to achieve unlimited scalability and agility.
  • Join Genesys at Xperience '23 to learn directly from our customers about how Genesys Cloud CX empowers them to transform their customer and employee experiences.

Genesys Xperience 2023: Inspiring A Bold New Way to Ignite Customer and Employee Loyalty

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星期五, 五月 5, 2023
Cloud, Workforce, GSG, Energy service company, National Domestic Violence Hotline, Organization, ATB Financial, OVO Energy, Genesys, Virgin Group, GM Financial, Virgin Atlantic, Artificial intelligence, Knowledge, Empathy, Rabobank, AI, Convention center, Automation, Retail, Xperience

Sir Richard Branson, Founder of Virgin Group, will join Genesys CEO and Chairman Tony Bates to discuss how his vision for a people-centric approach redefined modern travel by using the power of empathy to ignite customer and employee loyalty.

Key Points: 
  • Sir Richard Branson, Founder of Virgin Group, will join Genesys CEO and Chairman Tony Bates to discuss how his vision for a people-centric approach redefined modern travel by using the power of empathy to ignite customer and employee loyalty.
  • Genesys Xperience 2023 will inspire attendees with A Bold New Way to strengthen customer and employee relationships by scaling empathy and personalization through Experience Orchestration.
  • Xperience 2023 attendees will leave equipped with the knowledge and tools to meet the rising expectations of consumers while managing business performance in a complex market.
  • To register, and for more information about the agenda and event, visit Xperience .

FIT:MATCH partners with Savage X Fenty, in collaboration with Intel to launch a new in-store fitting room experience

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星期二, 二月 21, 2023
Savage X Fenty, Intel RealSense, FIT, Xperience, Artificial intelligence, Database, MATCH, Savage, AI, Intel, OpenVINO, AR, Lenox Square, Retail, Online shopping

FORT LAUDERDALE, Fla., Feb. 21, 2023 /PRNewswire/ -- FIT:MATCH, the digital twin platform, announced it has partnered with disruptor brand Savage X Fenty, in collaboration with Intel to launch the next generation of its award-winning, patented body shape technology. The product, dubbed Fit Xperience, gives shoppers the opportunity to get scanned in an in-store fitting room using Intel's RealSense technology and the Intel Distribution of OpenVINO toolkit. Within seconds, customers are matched with the best-fitting Savage X styles based on their exact body shape. This first-of-its-kind experience is available exclusively at Savage X Fenty retail stores, debuted at its new Lenox Square Mall location in Atlanta, Georgia on February 11, 2023.

Key Points: 
  • Within seconds, customers are matched with the best-fitting Savage X styles based on their exact body shape.
  • This first-of-its-kind experience is available exclusively at Savage X Fenty retail stores, debuted at its new Lenox Square Mall location in Atlanta, Georgia on February 11, 2023.
  • "Capitalizing on the learnings from the initial Fit Xperience rollout, we wanted to take the entire experience to the next level.
  • This new experience weaves together augmented reality, computer vision and artificial intelligence, creating a re-imagined in-store fitting room experience.

Cross Country CEO Featured on Staffing Industry Analysts' 100 in Staffing List For 2023

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星期三, 二月 15, 2023
Professional Services, Health, Technology, Practice Management, Human Resources, Software, Consulting, CCRN, Iowa State Cyclones cross country, CCN, CCA, Cross country, Workforce, Ecosystem, Black Country Healthcare NHS Foundation Trust, Education, Multimedia, CCH, SIA, Retail, Management, Xperience

Cross Country Healthcare (CCH) (NASDAQ: CCRN), a market-leading, tech-enabled workforce solutions platform and advisory firm, is proud to announce that John A. Martins has been recognized on the Staffing Industry Analysts' (SIA) Staffing 100 list of the most influential people in the staffing industry.

Key Points: 
  • Cross Country Healthcare (CCH) (NASDAQ: CCRN), a market-leading, tech-enabled workforce solutions platform and advisory firm, is proud to announce that John A. Martins has been recognized on the Staffing Industry Analysts' (SIA) Staffing 100 list of the most influential people in the staffing industry.
  • View the full release here: https://www.businesswire.com/news/home/20230213005439/en/
    Cross Country CEO, John A. Martins, has been recognized on the SIA Staffing 100 list of the most influential people in the staffing industry.
  • (Photo: Business Wire)
    “I am honored to be included on the Staffing 100 list this year alongside so many of my esteemed peers,” said John A. Martins, President and CEO of Cross Country Healthcare.
  • Staffing Industry Analysts (SIA), the global advisor on staffing and workforce solutions, has published its 12th annual list of North American staffing leaders, honoring 100 notable individuals who are elevating the industry and advancing the workforce solutions ecosystem through their accomplishments.

Coastal Mississippi Reveals New Developments in 2023

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星期四, 一月 12, 2023
Omni, Well, Ecosystem, Old Town, Mississippi Sound, Wells Fargo, Gulf of Mexico, Heart, Margaritaville Casino, Scarlet, Howard Avenue, Breakfast, Communication, Oak, Mouth, History, Villas, Xperience, Farmer, Residence, Eye, Lunch, Restaurant, Privacy, Nightclub, Tourism, Amusement park, Hotel, Mississippi Gulf Coast

BILOXI, Miss., Jan. 12, 2023 /PRNewswire/ -- Travelers searching for new experiences in the new year should look no further than Coastal Mississippi: The Secret Coast .

Key Points: 
  • BILOXI, Miss., Jan. 12, 2023 /PRNewswire/ -- Travelers searching for new experiences in the new year should look no further than Coastal Mississippi: The Secret Coast .
  • These additions include a Ferris wheel and aero bar - all with breathtaking views of Coastal Mississippi and the Gulf of Mexico!
  • The historic Gulf Hills Hotel & Resort in Ocean Springs, holds a unique place in Coastal Mississippi history.
  • Please visit the link here to learn more about Coastal Mississippi and to start planning a 2023 Secret Coast getaway.