Associated tags: BPM, Business process management, Reuters, FSOL, Data Management, Software, Artificial Intelligence, RPG Group, MD, FSL, Educational technology, NSE, RPSG Group, Machine learning, Generative, Digital, API, AI, Empathy, Synthetic media, Automation, Sales, Mobile phone
Data Management,
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Technology,
Health Technology,
Software,
Artificial Intelligence,
Business process management,
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RPG Group,
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RCM,
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TAM,
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BPM Firstsource Solutions Limited (NSE: FSL, BSE:532809), a global provider of Business Process Management (BPM) services and an RP-Sanjiv Goenka Group company, has acquired Quintessence Business Solutions & Services Private Limited, an India-based leader in outsourced revenue cycle management (RCM) services and technology.
Key Points:
- Firstsource Solutions Limited (NSE: FSL, BSE:532809), a global provider of Business Process Management (BPM) services and an RP-Sanjiv Goenka Group company, has acquired Quintessence Business Solutions & Services Private Limited, an India-based leader in outsourced revenue cycle management (RCM) services and technology.
- We expect the combined competencies of Firstsource and Quintessence to be highly synergistic, bringing unmatched solutions and significant benefits to both our clients and our organization,” shared Ritesh Idnani, MD & CEO, Firstsource Solutions.
- “We are excited to be part of Firstsource, an enterprise with considerable depth and reach in complimentary market segments.
- The powerful combination of Firstsource and Quintessence’s capabilities will offer hospitals, physician practices, and large, integrated health systems end-to-end RCM services, proven experience, and deep industry expertise, helping hospitals deliver streamlined, personalized, quality care while strengthening financial performance.
Technology,
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Professional Services,
Business,
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Digital Marketing,
Data Analytics,
Data Management,
Artificial Intelligence,
Telecom,
Digital first,
GAI,
Synthetic media,
Intelligence,
RPG Group,
Educational technology,
NSE,
RPSG Group,
BPM,
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Machine learning,
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Digital,
AI,
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FSL,
Automation,
Sales,
Mobile phone,
Risk management,
Health care Embracing this technology excites us, as it opens possibilities to enhance both employee and customer experiences,” shared Dr. Sanjiv Goenka, Chairman of RPSG Group and Firstsource Solutions.
Key Points:
- Embracing this technology excites us, as it opens possibilities to enhance both employee and customer experiences,” shared Dr. Sanjiv Goenka, Chairman of RPSG Group and Firstsource Solutions.
- Embracing these cutting-edge technologies positions us to lead the industry with innovative solutions and create meaningful value for our clients,” said Vipul Khanna, MD and CEO of Firstsource Solutions.
- Personalized Interaction: Capture a 360-degree view of each customer to anticipate their preferences and respond with personalized solutions or recommendations.
- The FirstSenseAI platform has already been deployed among select Firstsource clients in various industries, including Telecom, EdTech, Healthcare, and IT services, and is delivering tangible results.
