Associated tags: Hand, TCG, Health, Initialized Capital, Loneliness, Comcast Ventures, Nursing, MA, Ageing, Health insurance, Medicare
Locations: PAPA, WASHINGTON, NEW JERSEY, MASSACHUSETTS, FALLON, FLORIDA, JEREMY, LOS ANGELES
MIAMI, March 5, 2024 /PRNewswire/ -- In the age of artificial intelligence (AI) and digital intervention, new survey data show that human help in health care is not only preferred by many older adults, but may also be an effective strategy to reduce over-utilization of emergency services and encourage follow-through on preventive care and health-related recommendations.
Key Points:
- 85% prefer human help over digital help (e.g., apps, websites) when it comes to managing health-related needs they couldn't easily do on their own or haven't been prioritizing (e.g., getting to doctor's appointments, signing up for a food assistance program, getting to the gym).
- "While the industry buzzes about AI, one thing is clear: technology can never replace human connection in health care," said Andrew Parker, Founder and CEO of Papa, an end-to-end human care network supporting social needs.
- Technology is a powerful enabler, but today's findings show many older adults need trusted, human help to advance the important healthcare actions that will drive whole health and lower costs for our healthcare system."
- 39% would find it easier to follow through on preventive screenings if they had support making appointments and transportation.
Retrieved on:
Tuesday, February 27, 2024
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Ageing,
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Doctor of Philosophy,
Workplace,
Ambition Institute,
Risk management,
Child care,
Behavioral medicine,
Culture,
Parent,
Los,
General counsel,
Ally,
Ideation,
TSA,
Knowledge,
MVR,
Transport,
Nursing MIAMI, Feb. 27, 2024 /PRNewswire/ -- Papa, an end-to-end human care network supporting social needs, today announced the creation of a Trust and Safety Advisory Board to further its overriding priority to keep members and Papa Pals safe on every visit. This milestone, along with the implementation of other major operational and product enhancements, support Papa's goal to remain the safest in-person healthcare platform on the market.
Key Points:
- "While over 99.9% of Papa visits go without a member-reported safety concern, even one report is too many," said Papa's Head of Trust and Safety, Jane Yu.
- A leading expert in trust and safety for marketplace platforms, Jeremy will support Papa with trust and safety, risk management, and regulatory compliance.
- Other board members bring cross-functional trust and safety experience, with specialties in user research, trust and safety strategy, and operations.
- Over the past year, Papa has implemented dozens of critical initiatives to prioritize and protect the trust and safety of its Papa Pals and members.
MIAMI, Feb. 5, 2024 /PRNewswire/ -- Papa, an end-to-end human care network supporting social needs, introduced new impact programs today designed to help health plans achieve specific objectives tied to social drivers of health (SDoH) and Medicare Star Ratings.
Key Points:
- MIAMI, Feb. 5, 2024 /PRNewswire/ -- Papa, an end-to-end human care network supporting social needs, introduced new impact programs today designed to help health plans achieve specific objectives tied to social drivers of health (SDoH) and Medicare Star Ratings.
- Papa's SDoH Navigation and Star Enhancement programs are part of a new set of offerings that leverage its national network of on-the-ground Papa Pals, remote team of social care navigators, and best-in-class technology platform.
- While Papa will continue to sell its core service as a supplemental benefit, health plans can now choose to layer on these configurable programs, based on the specific needs of their member populations.
- In the process, we built a systematic framework that can drive our health plan partners' objectives consistently and at scale.
Retrieved on:
Tuesday, November 7, 2023
MIAMI, Nov. 7, 2023 /PRNewswire/ -- Papa, a curated platform of companionship and support for older adults and families, released today its inaugural "State of Social Health Report: A Look at Loneliness in America's Older Adults and People with Disabilities." The report captures insights and data derived from nearly 29,000 Medicare Advantage (MA) members between January and June 2023 about loneliness, social connection, whole health, health equity, and other related topics—making it among the largest single datasets on loneliness studied.
Key Points:
- The "State of Social Health Report: A Look at Loneliness in America's Older Adults and People with Disabilities" features insights to help move the needle on improving whole health from an epidemiological study of 28,588 Medicare Advantage members
MIAMI, Nov. 7, 2023 /PRNewswire/ -- Papa, a curated platform of companionship and support for older adults and families, released today its inaugural " State of Social Health Report: A Look at Loneliness in America's Older Adults and People with Disabilities ."
- The report captures insights and data derived from nearly 29,000 Medicare Advantage (MA) members between January and June 2023
Retrieved on:
Tuesday, October 24, 2023
Knowledge,
AHIP,
MA,
Digital,
Ageing,
Health,
Medicare,
Health literacy,
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World Health Organization,
Senior,
Internet access,
Address,
Risk,
Health equity,
Centers for Medicare & Medicaid Services,
CMS,
Health insurance,
Online shopping,
Nursing MIAMI, Oct. 24, 2023 /PRNewswire/ -- Papa, a curated platform of companionship and support for older adults and families, today announced a new digital health literacy offering to bridge the care access gap and improve health equity among its members. Through this enhanced service, Papa is able to assess, address, and report on a range of digital health literacy needs to help health plans improve member access to quality health care and meet forthcoming health equity requirements from the Centers for Medicare & Medicaid Services (CMS).
Key Points:
- The service addresses new CMS health equity requirement for plans to identify and offer digital health education to members with low digital health literacy, ultimately improving access to care
MIAMI, Oct. 24, 2023 /PRNewswire/ -- Papa, a curated platform of companionship and support for older adults and families, today announced a new digital health literacy offering to bridge the care access gap and improve health equity among its members.
- The World Health Organization defines digital health literacy as "the ability to seek, find, understand, and appraise health information from electronic sources and apply the knowledge gained to addressing or solving a health problem."
- Papa has now layered on specific tasks related to CMS' goal of growing digital health literacy for dual-eligible, disadvantaged, and low-income members.
- Papa also provides additional reporting and expertise to ensure both members' and their health plans' digital health goals are met.
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Electronics,
Minor,
Loneliness,
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Harvard Business School,
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Safety,
Trust MIAMI, Aug. 21, 2023 /PRNewswire/ -- Papa, a curated platform of companionship and support for older adults and families, announced today it has hired Jane Yu as its Head of Trust and Safety, to lead efforts to ensure continued security and safety among members and Papa Pals. Yu will report directly to Dani Bchara, Papa's COO and CFO, and partner cross-functionally with other Papa leaders and the Safety Advisory Board, which will be announced in the coming months.Â
Key Points:
- This updated strategy was developed in collaboration with world-class trust and safety expert Robert Chesnut .
- Yu also brings over a decade of experience in policy, business operations, and program management at Google and Samsung Electronics.
- Her expertise in developing world-class safety programs and best practices will be invaluable for us," said Andrew Parker, Papa founder and CEO.
- Yu has a personal passion for Papa's mission of providing sustainable care and support for older adults and their families.
Justice,
Education,
Social support,
Safety,
U.S. Department of Defense Strategy for Operating in Cyberspace,
Trust,
EBay,
Loneliness,
U.S. Department of Justice Office of Legislative Affairs,
United States at the 2022 World Games,
System,
Transport,
Breast cancer,
Software,
Online shopping,
Risk management,
Airbnb,
Pals,
Chesnut MIAMI, July 13, 2023 /PRNewswire/ -- Papa, a curated platform of companionship and support for older adults and families, today announced a new Trust and Safety Roadmap, inclusive of enhanced new safety measures, protections, policies, and protocols. The Trust and Safety Roadmap was developed in collaboration with world-class safety expert Robert Chesnut, who brings 30 years of experience spanning the U.S Department of Justice, to eBay and Airbnb.
Key Points:
- MIAMI, July 13, 2023 /PRNewswire/ -- Papa, a curated platform of companionship and support for older adults and families, today announced a new Trust and Safety Roadmap , inclusive of enhanced new safety measures, protections, policies, and protocols.
- "I presented my report to Papa's board and executive team, and I am pleased to see the company announced its new safety measures today."
- Papa has consistently put trust and safety at the core of its operations, and over the past year, has taken even further measures to improve the security and safety of members and Papa Pals on its platform.
- "Our work to uphold trust and safety among our members and Pals is at the center of our operations and mission.
Retrieved on:
Wednesday, April 26, 2023
Insurance,
Global production network,
Google Shopping,
Google Wallet,
Diabetes,
EBay,
MyFitnessPal,
PayPal,
Ageing,
Global Commerce Bank,
Seagate Technology,
Fortune 500,
Google Express,
Knowledge,
Growth,
Kleiner Perkins,
Health,
Management,
Nursing MIAMI, April 26, 2023 /PRNewswire/ -- Papa, a curated platform of companionship and support for older adults and families, announced today Stephanie Tilenius has become an independent board member, rounding out a well-balanced board of directors to propel the company's growth.
Key Points:
- She has scaled Vida Health nationally with Fortune 500 companies and large insurance carriers and health plans.
- Before starting Vida, Tilenius was with Kleiner Perkins Caufield & Byers, where she worked primarily with late-stage portfolio companies and invested in Nextdoor and MyFitnessPal.
- "I'm thrilled to have Stephanie join our board, bringing her expertise in health care, consumer tech, and marketplace expansion to further drive and guide Papa into the future," said Parker.
- In addition to her board role with Papa, Tilenius sits on the public boards of Seagate Technology and Wish.
Social work,
Partnership,
Fallon Health,
Case management (US healthcare system),
Social support,
Research,
Loneliness,
Social,
Risk,
Transport,
Food,
Nursing MIAMI, April 11, 2023 /PRNewswire/ -- Papa, a curated platform of companionship and support for older adults and families, announced today the expansion of its Social Care Navigation offering following a limited rollout last year. The service provides health plans with expert, hands-on support, in collaboration with care management teams and Papa Pals, to go further in uncovering and resolving barriers to members' whole health. Today, more than a quarter of Papa's health plan clients use Social Care Navigation to address deeper social and clinical needs among their members.
Key Points:
- Today, more than a quarter of Papa's health plan clients use Social Care Navigation to address deeper social and clinical needs among their members.
- Social Care Navigation is an extension of Papa's core companionship offering, building on the foundational trust forged between members and their Papa Pals.
- Leveraging the Papa platform, our national network of Pals, paired with our social care navigators can gather unparalleled insights and understand members' whole health needs.
- Since Social Care Navigation's initial rollout across a small cohort of clients last year, Papa's social care navigators have addressed more than 72,000 social needs and care gaps.
Retrieved on:
Thursday, November 10, 2022
Quality of life,
Health,
Prevalence,
TCG,
Social isolation,
Center,
American Public Health Association,
Annual general meeting,
Summa Health,
APHA,
Gerontological Society of America,
Hand,
Population,
Centers for Disease Control and Prevention timeline,
Mental health,
MA,
GSA,
UCLA,
Loneliness,
Comcast Ventures,
Program,
Gaps,
Medicare,
Initialized Capital,
Industry,
Ageing,
Health insurance,
Fast food MIAMI, Nov. 10, 2022 /PRNewswire/ -- Papa, a curated platform of companionship and support for older adults and families, announced today a series of studies highlighting the impact of companion care on overall health and well-being. The data, taken together, illustrate the important role this new model of care can play in tackling some of the health care industry's most pressing issues, such as improved health and lower costs for more complex populations, including older adults, high emergency department (ED) utilizers, and lower-income individuals.
Key Points:
- Papa shares further proof that social health is healthand caring for it has big impact.
- These results are consistent with previous claims-based studies , adding to the evidence that companion care can be used to improve health outcomes and lower costs among certain populations.
- "Addressing social drivers of health, including loneliness and social isolation, can have a profound impact on outcomes, cost, and quality of life," said Ellen Rudy, Ph.D., vice president of health and social impact at Papa.
- A third Papa studysuggests companion care plays a role in addressing health disparities for lower-income individuals.
