Amid Holiday Shopping Season, Leading Credit Card Issuers Enhance Cardholder Security with New Digital Account Management Features and by Promoting Digital Wallets
WILMINGTON, Del., Dec. 7, 2022 /PRNewswire-PRWeb/ -- Keynova Group, the principal competitive intelligence source for digital financial services firms, today announced the results of the Q4 2022 edition of its semi-annual Credit Card Scorecard. Bank of America and Discover tied with top honors for their digital user experiences, both ranking first in Overall Score in Keynova Group's competitive evaluation of the 10 leading U.S. credit card issuers.
- The Scorecard's findings show engaging new credit card products and streamlined application-to-spend processes are being coupled with digital tools to ease the work involved with managing credit card accounts and transactions.
- Credit card issuers continue to innovate with inventive card products and creative benefits, as well as card product comparisons and tools to help consumers identify the optimal card to suit their spending habits.
- Issuers are continuing to identify new opportunities to help users enhance their digital security and facilitate account and transaction management tasks.
- Keynova Group's semi-annual Credit Card Scorecard objectively evaluates the cardholder acquisition and servicing experience for consumers using the digital channels of 10 leading U.S. credit card issuers.