Customs Operational Battle Force Response Assault

(ISC)² Appoints John Giddings as Vice President of Global Customer Experience

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星期二, 一月 4, 2022
Twitter, Growth, SSCP, Industry, CISSP, ISC, Software, CAP, Virgin Atlantic, Certified Information Systems Security Professional, Facebook, Giddings, American Institute, CXM, IKEA, Web, Center, CPAS, University of Surrey, Association, Education, Certification, ASOS, Marketing, University, AICPA, Customs Operational Battle Force Response Assault, LinkedIn, CCSP, CBK, Management

CLEARWATER, Fla., Jan.4, 2022 /PRNewswire/ -- (ISC) the world's largest nonprofit association of certified cybersecurity professionals today announced the appointment of John Giddings to vice president, global customer experience.

Key Points: 
  • CLEARWATER, Fla., Jan.4, 2022 /PRNewswire/ -- (ISC) the world's largest nonprofit association of certified cybersecurity professionals today announced the appointment of John Giddings to vice president, global customer experience.
  • In this role, Giddings will be responsible for elevating day-to-day global customer satisfaction by promoting a consistent and positive end-user experience for all customers, including candidates and members.
  • With over 30 years of experience in sales and customer experience, including eight years as a consultant for over 100 companies, Giddings will help facilitate (ISC) growth by transforming the association's customer service strategy to continually improve customer value and customer experience.
  • "John brings a breadth of global experience that is vital to advancing our customer and member experience and making it synonymous with excellence," said Greg Clawson, executive vice president global sales, marketing, customer experience, (ISC).

ROBOCORP UNVEILS DYNAMIC SCALABILITY THAT ENABLES SIGNIFICANT COST SAVINGS

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星期四, 十二月 16, 2021
Cloud, Benchmark, Linux, SAN, Time, CEO, Customs Operational Battle Force Response Assault, Multimedia, RPA, Compliance, Automation, Bank, Online shopping

Additionally, this release works with the existing support that Robocorp offers to its users for Linux automation and custom-hosted Kubernetes docker containers.

Key Points: 
  • Additionally, this release works with the existing support that Robocorp offers to its users for Linux automation and custom-hosted Kubernetes docker containers.
  • The built-in Robocorp Cloud containers provide customers additional cost savings benefits through untraditional consumption-based pricing.
  • Robocorp empowers businesses and teams to work smarter by shattering previous boundaries of RPA and intelligent automation.
  • Robocorp is backed by Artisanal Ventures, Benchmark, Canvas Ventures, FirstMinute Capital, Harpoon Ventures, Slow Ventures, Uncorrelated Ventures, and angels.

Freshworks Helps Africa’s Leading Media Company MultiChoice Deliver a Modern Employee and Customer Experience

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星期四, 十二月 9, 2021
Eye, GLOBE, Technology, Growth, TaylorMade, Name, ITV, History, JSE, FRSH, NASDAQ, MCG, SAN, OfficeMax, Social media, Customs Operational Battle Force Response Assault, Motherboard, Mobile phone, Online shopping

MultiChoice is the leading video entertainment company in Africa, with more than 21 million subscribers on the continent, and 8.9 million subscribers in South Africa.

Key Points: 
  • MultiChoice is the leading video entertainment company in Africa, with more than 21 million subscribers on the continent, and 8.9 million subscribers in South Africa.
  • Further to this we were able to set customer level metrics and not just simple process metrics like service levels.
  • MultiChoice selected Freshworks customer engagement software to build unified customer records across all communication channels.
  • MultiChoice plans to expand its use of Freshworks in combination with MultiChoices own technologies for deeper AI and chatbot assistance through predictive customer engagement.

Arvig to Build $1 Million Fiber Network in Prinsburg, Minnesota

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星期一, 十二月 6, 2021
Partnership, American Rescue Plan Act of 2021, Telecommunication, GLOBE, Customs Operational Battle Force Response Assault, Gigabit, Television, School, Commissioner, Program, City, Internet service provider, Cable television

Construction of the 8.1-mile fiber network is scheduled to begin no later than Aug. 1, 2022, with a projected completion date of Dec. 31, 2022.

Key Points: 
  • Construction of the 8.1-mile fiber network is scheduled to begin no later than Aug. 1, 2022, with a projected completion date of Dec. 31, 2022.
  • Arvig is committed to bringing the highest quality broadband services to rural communities like Prinsburg, said Mark Birkholz, Director of Customer Operations and Southern Markets at Arvig.
  • This fiber network will reliably serve homes and businesses with the speeds they need for work, daily life and out-pacing most areas in our highly connected world.
  • The project is made possible thanks to a three-way partnership between Kandiyohi County, the City of Prinsburg and Arvig.

USAA’s Chief Claims Officer Joins Lemonade

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星期四, 十一月 18, 2021
Professional Services, Other Technology, Technology, Insurance, Human Resources, Private Securities Litigation Reform Act, Burgess, Givebacks, Insurance, USAA, Technology, Industry, AI, Face, Economics, SEC, Letter, SVP, Machine learning, Twitter, Communication, Customs Operational Battle Force Response Assault, Artificial intelligence, Knowledge, LAE, Soft drink, Public relations

Lemonade , the insurance company powered by AI and social good, today announced the appointment of Sean Burgess as Chief Claims Officer.

Key Points: 
  • Lemonade , the insurance company powered by AI and social good, today announced the appointment of Sean Burgess as Chief Claims Officer.
  • Seans knowledge, coupled with our technology, will allow Lemonade to continue redefining what a state-of-the-art 21st century claims organization looks like.
  • Most recently, Burgess held the role of Chief Claims Officer at USAA, where he led a high-performing team that built and managed some of the companys digital-first products, including touchless auto claims experiences.
  • Saying hello to Lemonade was easy; saying goodbye was much more difficult, said Jim Hageman, outgoing Chief Claims Officer.

Spruce Expands Customer Service Team with New Senior Hires

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星期二, 十一月 9, 2021
OnDeck Capital, Efficiency, SFR, Science and technology in Asia, PayPal, Industry, Service, Property, Heart, CEO, Technology, Machine learning, Automation, Investment, Senior, Affirmation, ITIL, Customer experience, Customs Operational Battle Force Response Assault, EVP, Customer support, Inflection, API, Real estate, Silviculture

These notable hires, who will report to EVP of Real Estate Operations, Lisa Robertson, will play a critical role in Spruce's ongoing investment in customer service, and prove the company's commitment to bringing its customers the best possible experience.

Key Points: 
  • These notable hires, who will report to EVP of Real Estate Operations, Lisa Robertson, will play a critical role in Spruce's ongoing investment in customer service, and prove the company's commitment to bringing its customers the best possible experience.
  • Brian Kielian, Head of Customer Experience: Kielian will drive Spruce's customer service initiatives, working to ensure continuous operational efficiency and increased scalability.
  • Kielian brings to Spruce an extensive background in customer experience, having held positions as Vice President, Global Customer Support & Operations Planning at PayPal for nearlyeight years, Vice President of Customer Operations at Affirm, and most recently, Senior Vice President of Customer Support at Inflection.
  • "Our customers are at the heart of what we do here at Spruce," said Patrick Burns, CEO and co-founder of Spruce.

Kerri Swope Joins ESO as Chief Customer Officer

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星期四, 十一月 4, 2021
Public Policy, Government, Software, Practice Management, State, Local, Health, Data Management, Hospitals, Technology, Swope, Safety, University, BA, EMS, CEO, MBA, Gq alpha subunit, ESO, Multimedia, Solution, Moses Austin, Hospital, Marketing, Care.com, HDE, Emergency medical services, Trauma, Burn, BBA, Customs Operational Battle Force Response Assault, EHR, Management

ESO , the leading data and software company serving emergency medical services (EMS), fire departments, hospitals, state and federal agencies, today announced Kerri Swope as Chief Customer Officer.

Key Points: 
  • ESO , the leading data and software company serving emergency medical services (EMS), fire departments, hospitals, state and federal agencies, today announced Kerri Swope as Chief Customer Officer.
  • Swope brings nearly 20 years of experience leading domestic and global teams focused on operations and customer satisfaction.
  • In her role at ESO, Swope will be responsible for building and cultivating a world-class customer service team dedicated to creating great customer experiences across the entire customer journey.
  • Prior to ESO, Swope was Head of Customer Operations at Gusto, where she led the customer operations team, including onboarding and issue resolution for more than 200,000 customers.

Robocorp Releases Work Data Management Solution

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星期三, 十一月 3, 2021
Workload, Efficiency, Automation, Entrepreneurship, SAN, Goal, Financial technology, Control room, Customs Operational Battle Force Response Assault, URL, Running, Metadata, RPA, CEO, API, Solution, Crash, UI, QA, Salesforce, Video game console, Computer data storage

With Work Data Management you can also split workloads across multiple execution environments allowing them to automatically scale in a one-to-many processing style.

Key Points: 
  • With Work Data Management you can also split workloads across multiple execution environments allowing them to automatically scale in a one-to-many processing style.
  • By using Work Data Management to break up a process into separate work items the overall process can be tracked at a granular level.
  • The easy to use UI of Robocorp Control Room, Work Data Explorer, also provides business users the tools to manage work items of their own automated processes.
  • Work Data Management & Work Items:
    Efficiently handles failed items to be re-processed manually.

FourKites Hires Veteran Leaders to Drive Growth and Customer Value as Demand Surges

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星期二, 十一月 2, 2021
Citadel, OpenText, Customs Operational Battle Force Response Assault, Organization, Software as a service, Nike, HP, Merck Group, CPG, Houlihan Lokey, Citibank, IAS, Walmart, Transport, GLOBE, Science and technology in Asia, Emerson, Translation, Southern International Productions, Completeness, Citadel LLC, CFO, Martech, Michaels, Lists of aircraft carriers operational during World War II, Elsässer, Machine learning, Senior, EMEA, Accounting, Shop, GXS, CTO, Industry, Leadership, CEO, Growth, COO, Magic, SVP, Technology, IPO, Product strategy, General manager, Hewlett-Packard, Atmosphere, VP, Software, Sears Holdings, GM, Dowsing, Sears, Management, Retail, Online shopping, Renewable energy

The new leaders join in the midst of significant growth for FourKites, the category pioneer and industry leader.

Key Points: 
  • The new leaders join in the midst of significant growth for FourKites, the category pioneer and industry leader.
  • As the largest global supply chain visibility platform, with more than 50% customer growth in the last year, FourKites tracks over 2 million shipments every day.
  • Over the last 12 months, FourKites has tracked more than 29 billion miles across 176 countries and more than 7 million facilities.
  • FourKites has brought on Dave Ellis as SVP Global Solutions, to help customers maximize the value they get from the platform.

The National Kidney Foundation Board of Directors Selects International Energy Finance Executive and Former White House Official as Board Chair-Elect

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星期二, 十月 26, 2021
People, Citigroup Global Markets Japan, Degenerative disease, National Security Council, National Kidney Foundation, Disease, Kidney transplantation, United Nations Security Council, Customs Operational Battle Force Response Assault, THE, Obesity, NKF, Patient, ESG, BIG, Foundation, Risk, McKibben, Kidney failure, Chronic kidney disease, Kidney, Tuggle, National, PSA, Board, Climate change policy of the George W. Bush administration, Awareness, Kidney disease, Diabetes, 2009 Davis Cup, Risk factor, CKD, -elect, Female, White, Education, Harvard Law School, Pharmaceutical industry

NEW YORK, Oct. 26, 2021 /PRNewswire/ -- The National Kidney Foundation (NKF) Board of Directors selected former National Security Council official, New York energy and investment executive, and living-donor Tracy McKibben as the next Chair-Elect at their recent quarterly meeting.

Key Points: 
  • NEW YORK, Oct. 26, 2021 /PRNewswire/ -- The National Kidney Foundation (NKF) Board of Directors selected former National Security Council official, New York energy and investment executive, and living-donor Tracy McKibben as the next Chair-Elect at their recent quarterly meeting.
  • McKibben is the founder and Chief Executive Officer of New York-based MAC Energy Advisors LLC, a global investment and consulting company.
  • She worked in finance as an investment banker at Citigroup Global Markets as Managing Director and Head of Environmental Banking Strategy.
  • She serves on a number of public and private company boards and has served on the NKF Board since 2019.