Lüm Mobile Taps Alepo's TelcoBot.ai for Generative AI Customer Service
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Thursday, January 25, 2024
AUSTIN, Texas, Jan. 25, 2024 /PRNewswire/ -- Alepo proudly announces that Lüm Mobile, SaskTel's innovative all-digital mobile brand, has launched Lümbot, a cutting-edge AI-powered virtual agent from Alepo to deliver an all-digital customer support experience.
Key Points:
- AUSTIN, Texas, Jan. 25, 2024 /PRNewswire/ -- Alepo proudly announces that Lüm Mobile, SaskTel's innovative all-digital mobile brand, has launched Lümbot, a cutting-edge AI-powered virtual agent from Alepo to deliver an all-digital customer support experience.
- Lümbot, which lives on Lüm Mobile's website, harnesses the power of Generative AI to provide subscribers with an unparalleled level of interaction.
- Unlike traditional chatbots constrained by preset rules, Alepo's AI Virtual Agent is able to comprehend and engage in human-like customer service sessions through the use of Large Language Model (LLM).
- As more vertically specialized Generative AI integrators, like Alepo, are able to solve the hallucination problem the adoption of generative AI customer service is expected to accelerate, disrupting traditional customer service tools and processes.