Bloomfire Acquires Seva to Enhance Knowledge Management Platform with Generative AI Capabilities
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Wednesday, July 19, 2023
AUSTIN, Texas, July 19, 2023 /PRNewswire/ -- Bloomfire, a pioneer in the knowledge management platform industry, has acquired Seva, Inc., a dynamic customer support SaaS company, in a strategic move to bolster its capabilities and expand its reach in the enterprise knowledge management and generative AI space.
Key Points:
- AUSTIN, Texas, July 19, 2023 /PRNewswire/ -- Bloomfire, a pioneer in the knowledge management platform industry, has acquired Seva, Inc., a dynamic customer support SaaS company, in a strategic move to bolster its capabilities and expand its reach in the enterprise knowledge management and generative AI space.
- This acquisition brings together two innovative forces in the knowledge management and customer support industries, combining Bloomfire's long expertise in knowledge management software with Seva's purpose-built conversational AI application.
- The combined companies will deliver unparalleled solutions that empower organizations to optimize knowledge sharing, enhance customer experiences, and drive business success.
- "We are thrilled to welcome the talented Seva team to the Bloomfire family and unite our shared vision of creating the best enterprise knowledge base and generative AI platform in the market."