MONEYPENNY

Moneypenny Announces Four Senior Appointments and Reveals Plans for New Atlanta Offices to Further Strengthen its Position in the US Market

Retrieved on: 
Monday, November 30, 2020
Films, Creative works, Miss Moneypenny, Spectre

The senior appointments have been made in both Moneypenny and VoiceNation, the award-winning bilingual telephone answering business that was acquired earlier this year.

Key Points: 
  • The senior appointments have been made in both Moneypenny and VoiceNation, the award-winning bilingual telephone answering business that was acquired earlier this year.
  • Michael Jester has been appointed as VP of US Operations at Moneypenny and Tim Konrad joins as Head of US Sales at Moneypenny and VoiceNation.
  • Moneypenny is the market leader and fastest growing company in its sector, with 40% growth year-on-year and a 15 % increase in employees since March 2020.
  • It has more than 1,000 staff, with offices in Atlanta, Charleston and the UK.

Moneypenny Announces Four Senior Appointments and Reveals Plans for New Atlanta Offices to Further Strengthen its Position in the US Market

Retrieved on: 
Monday, November 30, 2020
Films, Creative works, Miss Moneypenny, Spectre

The senior appointments have been made in both Moneypenny and VoiceNation, the award-winning bilingual telephone answering business that was acquired earlier this year.

Key Points: 
  • The senior appointments have been made in both Moneypenny and VoiceNation, the award-winning bilingual telephone answering business that was acquired earlier this year.
  • Michael Jester has been appointed as VP of US Operations at Moneypenny and Tim Konrad joins as Head of US Sales at Moneypenny and VoiceNation.
  • Moneypenny is the market leader and fastest growing company in its sector, with 40% growth year-on-year and a 15 % increase in employees since March 2020.
  • It has more than 1,000 staff, with offices in Atlanta, Charleston and the UK.

Moneypenny: U.S workplace trends as businesses work to reopen

Retrieved on: 
Wednesday, August 19, 2020
Agile, Call centre

15 % of men in Director and Senior Management roles have started using a telephone answering service compared to only 3% of women.

Key Points: 
  • 15 % of men in Director and Senior Management roles have started using a telephone answering service compared to only 3% of women.
  • In other findings, one third (34%) of those who are back in employment (52%) are still working from home.
  • We are impressed by how innovative and agile our own clients have been in adapting to the new normal at work."
  • The company was founded by a brother and sister team in 2000 and currently handles over 20 million calls and live chatsfor21,000 businesses.

Moneypenny: U.S workplace trends as businesses work to reopen

Retrieved on: 
Wednesday, August 19, 2020
Agile, Call centre

15 % of men in Director and Senior Management roles have started using a telephone answering service compared to only 3% of women.

Key Points: 
  • 15 % of men in Director and Senior Management roles have started using a telephone answering service compared to only 3% of women.
  • In other findings, one third (34%) of those who are back in employment (52%) are still working from home.
  • We are impressed by how innovative and agile our own clients have been in adapting to the new normal at work."
  • The company was founded by a brother and sister team in 2000 and currently handles over 20 million calls and live chatsfor21,000 businesses.

Moneypenny Joins Forces With VoiceNation and Ninja Number to Strengthen Position in the US Market

Retrieved on: 
Monday, March 2, 2020
Films, Creative works, British films, Miss Moneypenny, English-language films, James Bond films, Spectre

Moneypenny is the market leader and fastest growing company in its sector, with over 750 staff and 20% growth year-on-year with offices in the UK and in Charleston, South Carolina.

Key Points: 
  • Moneypenny is the market leader and fastest growing company in its sector, with over 750 staff and 20% growth year-on-year with offices in the UK and in Charleston, South Carolina.
  • Moneypenny handles 15 million calls and chats annually for more than 13,000 clients in the UK and US.
  • Joanna Swash, CEO of Moneypenny comments, "We are delighted to welcome VoiceNation and Ninja Number into the Moneypenny family.
  • Ninja Number use leading-edge technology and artificial intelligence to create a mobile app that will save time and money.

Moneypenny Joins Forces With VoiceNation and Ninja Number to Strengthen Position in the US Market

Retrieved on: 
Monday, March 2, 2020
Films, Creative works, British films, Miss Moneypenny, English-language films, James Bond films, Spectre

Moneypenny is the market leader and fastest growing company in its sector, with over 750 staff and 20% growth year-on-year with offices in the UK and in Charleston, South Carolina.

Key Points: 
  • Moneypenny is the market leader and fastest growing company in its sector, with over 750 staff and 20% growth year-on-year with offices in the UK and in Charleston, South Carolina.
  • Moneypenny handles 15 million calls and chats annually for more than 13,000 clients in the UK and US.
  • Joanna Swash, CEO of Moneypenny comments, "We are delighted to welcome VoiceNation and Ninja Number into the Moneypenny family.
  • Ninja Number use leading-edge technology and artificial intelligence to create a mobile app that will save time and money.

Southern Accent Has Top Selling Power in the US Closely Followed by the British Accent According to Moneypenny Survey

Retrieved on: 
Thursday, January 16, 2020
Languages of England, American English, English language, North American English, Hiberno-English, Languages

In contrast only 6.7% said a Spanish accent would clinch a sale from them, while 5.2% voted for a French accent and only 2% voted for an Irish accent.

Key Points: 
  • In contrast only 6.7% said a Spanish accent would clinch a sale from them, while 5.2% voted for a French accent and only 2% voted for an Irish accent.
  • More than a third of US consumers in generation Z (aged 18 - 24) are big fans of the British accent, as 37.7% said it is most attractive accent, while the Southern US accent came in second at 18.75%.
  • From all generations surveyed, the British accent still beat the French accent in terms of attractiveness at 13.5% vs 10.7%.
  • Moneypenny is proud to have won the Queen's AwardforEnterprise and has been recognised six times in The Sunday Times '100 BestCompanies to Work For.'

Southern Accent Has Top Selling Power in the US Closely Followed by the British Accent According to Moneypenny Survey

Retrieved on: 
Thursday, January 16, 2020
Languages of England, American English, English language, North American English, Hiberno-English, Languages

In contrast only 6.7% said a Spanish accent would clinch a sale from them, while 5.2% voted for a French accent and only 2% voted for an Irish accent.

Key Points: 
  • In contrast only 6.7% said a Spanish accent would clinch a sale from them, while 5.2% voted for a French accent and only 2% voted for an Irish accent.
  • More than a third of US consumers in generation Z (aged 18 - 24) are big fans of the British accent, as 37.7% said it is most attractive accent, while the Southern US accent came in second at 18.75%.
  • From all generations surveyed, the British accent still beat the French accent in terms of attractiveness at 13.5% vs 10.7%.
  • Moneypenny is proud to have won the Queen's AwardforEnterprise and has been recognised six times in The Sunday Times '100 BestCompanies to Work For.'

Despite the Boom in Social Media, New Survey by Moneypenny Reveals Phone Calls Are Still the Most Valuable Way of Contacting UK Businesses

Retrieved on: 
Friday, December 27, 2019
Social media, WhatsApp, Operating systems

This survey has proved what we've always known: that the phone call is still king, despite the rise in popularity of our new channels such as Whatsapp, live chat and social media."

Key Points: 
  • This survey has proved what we've always known: that the phone call is still king, despite the rise in popularity of our new channels such as Whatsapp, live chat and social media."
  • When they're ready to buy they are more likely to pick up the phone to get an answer straight away or schedule an appointment.
  • We found that for a third of the businesses surveyed over half their calls were new business enquiries."
  • Survey commissioned by Moneypenny and conducted by Censuswide Consultants among 2,000 UK and US businesses, between 15 and 25 November 2019.

Despite the Boom in Social Media, New Survey by Moneypenny Reveals Phone Calls Are Still the Most Valuable Way of Contacting UK Businesses

Retrieved on: 
Friday, December 27, 2019
Social media, WhatsApp, Operating systems

This survey has proved what we've always known: that the phone call is still king, despite the rise in popularity of our new channels such as Whatsapp, live chat and social media."

Key Points: 
  • This survey has proved what we've always known: that the phone call is still king, despite the rise in popularity of our new channels such as Whatsapp, live chat and social media."
  • When they're ready to buy they are more likely to pick up the phone to get an answer straight away or schedule an appointment.
  • We found that for a third of the businesses surveyed over half their calls were new business enquiries."
  • Survey commissioned by Moneypenny and conducted by Censuswide Consultants among 2,000 UK and US businesses, between 15 and 25 November 2019.