Aari

Leading Outsourcer TaskUs Slashes Customer Support Handle Time in Half with Automation 360

Retrieved on: 
Tuesday, May 11, 2021

In addition, the powerful central governance, best-in-class security, and single open platform influenced TaskUs\' decision.

Key Points: 
  • In addition, the powerful central governance, best-in-class security, and single open platform influenced TaskUs\' decision.
  • Within one month, TaskUs was able to deploy AARI and empower customer service agents to automate their tasks instantaneously with a simple click.
  • "By tapping the immediate power of Automation 360 and AARI, TaskUs was able to obtain quick wins early to prove how instrumental RPA and digital assistants can be to the company\'s operations and customer experience.
  • Automation Anywhere has deployed over 2.9 million bots to support some of the world\'s largest enterprises across all industries in more than 90 countries.