TM Forum Catalyst: Prodapt Partners With Orange, awareX, re:infer, incognito and Blue Prism to Enhance Orange's Livebox Return Journey Process
Retrieved on:
Monday, May 14, 2018
In the upcoming Digital Transformation World (formerly, TM Forum Live!)
Key Points:
- In the upcoming Digital Transformation World (formerly, TM Forum Live!)
- The solution includes an omnichannel approach that enables the customers to use their preferred medium of communication to contact Orange.
- "We have a great team, with Orange as champion and awareX, re:infer, incognito and Blue Prism with their extensive expertise in their respective domains.
- The goal of the program is to demonstrate the different layers of this innovative solution that addresses customer issues quickly and effectively.