Espressive Named a "Hot Vendor" by HFS Research
SANTA CLARA, Calif., July 10, 2019 /PRNewswire/ -- Espressive , the pioneer in AI for enterprise service management (ESM), today announced that the analyst firm HFS Research has named Espressive a 2019 Q2 "Hot Vendor."
- SANTA CLARA, Calif., July 10, 2019 /PRNewswire/ -- Espressive , the pioneer in AI for enterprise service management (ESM), today announced that the analyst firm HFS Research has named Espressive a 2019 Q2 "Hot Vendor."
- Hot Vendors are selected by HFS analysts based on the following characteristics: distinctiveness, ecosystem robustness, client impact, financial position, and the impact in HFS' OneOffice Framework.
- "We are honored to be named an HFS Research Hot Vendor."
- "Barista is much more than your typical FAQ-powered chatbot that enterprise leaders have been bombarded with over the last few years," said Ollie O'Donoghue, vice president, Research at HFS Research.