Pitney Bowes Parcel Shipping Index: Consumer Demand for “Real-Time Retail” Shakes Carrier Market Share
One year after passing FedEx in parcel volumes, Amazon Logistics has passed UPS and is gaining momentum on market leader USPS.
- One year after passing FedEx in parcel volumes, Amazon Logistics has passed UPS and is gaining momentum on market leader USPS.
- Both Amazon Logistics and USPS experienced revenue growth, while UPS and FedEx declined in both parcel volume and revenue.
- UPS had the largest parcel revenue market share, with 35% of the market, a 2% decrease from 2022, followed by FedEx, with a 32% share in 2023.
- Pitney Bowes forecasts that U.S. parcel volume will reach between 23 billion and 35 billion by 2029.