PDCA

Lifenet Insurance to Improve Employee Work Efficiency

Retrieved on: 
Mercoledì, Maggio 8, 2024

Ivanti Software K.K., the Japanese subsidiary of Ivanti , a tech company that breaks barriers between IT and security departments so that Everywhere Work can thrive, and Lifenet Insurance Co. (Lifenet Insurance), today announced that Ivanti Neurons for ITSM , Ivanti's SaaS-based IT service management solution, has gone live.

Key Points: 
  • Ivanti Software K.K., the Japanese subsidiary of Ivanti , a tech company that breaks barriers between IT and security departments so that Everywhere Work can thrive, and Lifenet Insurance Co. (Lifenet Insurance), today announced that Ivanti Neurons for ITSM , Ivanti's SaaS-based IT service management solution, has gone live.
  • Lifenet Insurance is committed to "honesty, simplicity, affordability, and convenience."
  • Junpei Yokosawa, Director (in charge of IT Strategy Department/System Planning Department/System Operation Department/Data Science Promotion Office), Lifenet Insurance Company, comments:
    “Lifenet Insurance went live in a short period of time after deciding to adopt Ivanti IT Service Management.
  • IT service management is a key component of DEX and we are committed to helping Lifenet Insurance improve employee satisfaction in the future.”
    Lifenet Insurance plans to measure the effectiveness of Ivanti's IT service management solution, Ivanti Neurons for ITSM, as it becomes available.

More than two-thirds of people with atopic dermatitis and skin of color experienced skin improvement in a first-of-its-kind lebrikizumab study

Retrieved on: 
Domenica, Marzo 10, 2024

In this study, treatment with lebrikizumab, an investigational medicine, showed improvement in skin clearance and itch relief.

Key Points: 
  • In this study, treatment with lebrikizumab, an investigational medicine, showed improvement in skin clearance and itch relief.
  • These late-breaking results from a Phase 3 study are being presented today at the American Academy of Dermatology (AAD) Annual Meeting.
  • "People with skin of color are disproportionately affected by atopic dermatitis, often experiencing more severe symptoms, a delay in diagnosis and a lengthier timeframe to find appropriate treatment.
  • "With these initial results, Lilly is taking a step toward investigating the needs of people with skin of color affected by atopic dermatitis."

Monaghan Medical Corporation Attains ISO 14001 Certification for Environmental Management Excellence

Retrieved on: 
Martedì, Febbraio 27, 2024

PLATTSBURGH, N.Y., Feb. 27, 2024 (GLOBE NEWSWIRE) -- Monaghan Medical Corporation (MMC) is proud to have achieved ISO 14001 certification, underscoring the company's dedication to continually improving environmental management practices.

Key Points: 
  • PLATTSBURGH, N.Y., Feb. 27, 2024 (GLOBE NEWSWIRE) -- Monaghan Medical Corporation (MMC) is proud to have achieved ISO 14001 certification, underscoring the company's dedication to continually improving environmental management practices.
  • ISO 14001 is an internationally recognized standard for organizations to design and implement an effective Environmental Management System (EMS).
  • MMC's commitment to the ISO standard assures environmental risks are systematically managed and continuously improved.
  • Risk-based thinking and the Plan-Do-Check-Act (PDCA) approach, many key themes within ISO 14001, are similar to other ISO standards, such as ISO 13485, a standard MMC has attained in the past.

Fujitsu joins Japan Health & Productivity Management Alliance

Retrieved on: 
Lunedì, Dicembre 11, 2023

Through its participation in the Health & Productivity Management Alliance, Fujitsu aims to contribute to the sustainability of Japanese companies by creating an environment where employees can work in good physical and mental health by sharing knowledge and know-how on health management across industries.

Key Points: 
  • Through its participation in the Health & Productivity Management Alliance, Fujitsu aims to contribute to the sustainability of Japanese companies by creating an environment where employees can work in good physical and mental health by sharing knowledge and know-how on health management across industries.
  • Fujitsu will further contribute to the creation of a platform for health management to solve societal issues including increasing medical costs.
  • To further strengthen its health management culture, Fujitsu will promote the use and exchange of information on initiatives and health management with other participating companies in the Health & Productivity Management Alliance.
  • Through the promotion of collaborative health by companies and the Japanese Health Insurance Societies, the Health & Productivity Management Alliance will identify data-driven issues, implement solutions, and evaluate various measures.

Learn how a powerful problem-solving tool -- the five whys -- can help organizations solve complex problems quickly and effectively

Retrieved on: 
Martedì, Dicembre 12, 2023

SYDNEY, Dec. 12, 2023 /PRNewswire-PRWeb/ -- CJ Carroll marks his return to the publishing scene with the release of "Problem Solving: The 5-Why's: Unlocking the Power of Quality Assurance for Success in Business" (published by Partridge Singapore). The book unveils a potent problem-solving tool capable of swiftly and effectively addressing complex issues within organizations.

Key Points: 
  • The book unveils a potent problem-solving tool capable of swiftly and effectively addressing complex issues within organizations.
  • Leveraging his extensive background in management and consulting, Carroll elucidates the functionality of this tool in a comprehensive guide, emphasizing the transformative impact of quality assurance as an investment rather than a mere cost.
  • He sheds light on the myriad ways in which quality assurance can fortify profit margins.
  • Recognizing its universal applicability, he underscores how integrating quality assurance principles can significantly enhance efficiency and reduce costs.

transcosmos Thailand wins 4 awards at TCCTA Contact Center Awards 2023

Retrieved on: 
Lunedì, Dicembre 11, 2023

TOKYO, Japan, Dec. 10, 2023 /PRNewswire-PRWeb/ -- transcosmos inc. is proud to announce that transcosmos (Thailand) Co., Ltd. (Headquarters: Bangkok, Thailand; Managing Director: Hiroyoshi Hara; transcosmos Thailand), its subsidiary, has made remarkable achievements at the TCCTA Contact Center Awards 2023 hosted by Thai Contact Center Trade Association (TCCTA). In its debut year of participation, transcosmos Thailand achieved remarkable success, securing four awards for the company's commitment to operational excellence and digital transformation (DX) within the contact center industry.

Key Points: 
  • TOKYO, Japan, Dec. 10, 2023 /PRNewswire-PRWeb/ -- transcosmos inc. is proud to announce that transcosmos (Thailand) Co., Ltd. (Headquarters: Bangkok, Thailand; Managing Director: Hiroyoshi Hara; transcosmos Thailand), its subsidiary, has made remarkable achievements at the TCCTA Contact Center Awards 2023 hosted by Thai Contact Center Trade Association (TCCTA).
  • transcosmos Thailand extends its gratitude to the TCCTA Contact Center Awards 2023 for this recognition and looks forward to continuing its journey of providing exceptional customer service and being the Global Digital Transformation Partner for clients.
  • The TCCTA recognizes and rewards contact center businesses that have displayed their commitment to provide high quality services during the year at its annual TCCTA Contact Center Awards.
  • transcosmos Thailand extends its gratitude to the TCCTA Contact Center Awards 2023 for this recognition and looks forward to continuing its journey of providing exceptional customer service and being the Global Digital Transformation Partner for clients.

ARA Transportation Experts Host Risk Management Course

Retrieved on: 
Mercoledì, Settembre 13, 2023

Albuquerque, NM, Sept. 13, 2023 (GLOBE NEWSWIRE) -- Applied Research Associates, Inc. (ARA) is pleased to announce it is the provider for the National Highway Institute (NHI) course on risk management (NHI-310065), instructed by ARA transportation experts.

Key Points: 
  • Albuquerque, NM, Sept. 13, 2023 (GLOBE NEWSWIRE) -- Applied Research Associates, Inc. (ARA) is pleased to announce it is the provider for the National Highway Institute (NHI) course on risk management (NHI-310065), instructed by ARA transportation experts.
  • You will learn to apply these risk management tools and techniques at any level of an organization (enterprise, program, project, or activity).
  • Upon completion of the course, participants will be able to:
    Apply the risk management process to one's own level of decision-making within an organization.
  • He has created agency project delivery risk management process manual and has served as risk manager on several programs and projects.

ARA Transportation Experts Host Risk Management Course

Retrieved on: 
Mercoledì, Settembre 13, 2023

Albuquerque, NM, Sept. 13, 2023 (GLOBE NEWSWIRE) -- Applied Research Associates, Inc. (ARA) is pleased to announce it is the provider for the National Highway Institute (NHI) course on risk management (NHI-310065), instructed by ARA transportation experts.

Key Points: 
  • Albuquerque, NM, Sept. 13, 2023 (GLOBE NEWSWIRE) -- Applied Research Associates, Inc. (ARA) is pleased to announce it is the provider for the National Highway Institute (NHI) course on risk management (NHI-310065), instructed by ARA transportation experts.
  • You will learn to apply these risk management tools and techniques at any level of an organization (enterprise, program, project, or activity).
  • Upon completion of the course, participants will be able to:
    Apply the risk management process to one's own level of decision-making within an organization.
  • He has created agency project delivery risk management process manual and has served as risk manager on several programs and projects.

TCI-DX Support wins a patent. transcosmos develops a proprietary digital platform that solves and dramatically enhances CX across customer touchpoints

Retrieved on: 
Lunedì, Settembre 4, 2023

TOKYO, Sept. 4, 2023 /PRNewswire-PRWeb/ -- transcosmos inc. offers website and application development business and contact center business, both at one of the largest scales in Asia. With a hybrid service delivery model that combines the latest chatbots and agent-chat with about 100,000 workstations globally, transcosmos delivers services that embrace new customer communication styles and behavioral patterns that have changed dramatically as smartphones penetrated the market. Now, transcosmos has built TCI-DX for Support, its proprietary model that helps optimize CX across all touchpoints between businesses and their customers. Using VoC (voice of the customer) on social networking services (SNS) on top of direct customer feedback that companies receive, the hybrid chat channel services not only double the self-service rate on websites and apps, but also achieve almost 3 times higher productivity than call-only services. Uniting the hybrid chat channel model and call centers organically, transcosmos has built TCI-DX for Support, its proprietary model that helps optimize CX at all touchpoints between businesses and their customers. Today, 60 companies have already deployed TCI-DX for Support, and are using services that include developing websites and apps, hybrid chat, and call centers. transcosmos aims to implement a comprehensive service package that covers website and app development and the utilization of VoC on SNS to 100 companies by the end of the fiscal year 2024.

Key Points: 
  • Now, transcosmos has built TCI-DX for Support, its proprietary model that helps optimize CX across all touchpoints between businesses and their customers.
  • Uniting the hybrid chat channel model and call centers organically, transcosmos has built TCI-DX for Support, its proprietary model that helps optimize CX at all touchpoints between businesses and their customers.
  • Via TCI-DX for Support, transcosmos has been offering data collection, analysis and utilization services across diverse customer touchpoints.
  • Now, transcosmos has obtained a patent for its technology used in the TCI-DX for Support for utilizing VoC data.

ProLogium Receives IATF 16949 International Automotive Quality System Certificate

Retrieved on: 
Giovedì, Aprile 20, 2023

TAIPEI, April 20, 2023 /PRNewswire/ -- On April 12, 2023, ProLogium, a leading next-generation solid-state battery (SSB) manufacturer, announced that it has been certified the ISO 9001 and IATF 16949 quality management system (QMS) by SGS. This means its comprehensive R&D, manufacturing and quality management systems have now been validated as meeting the high standards of automotive OEMs.

Key Points: 
  • - The certified processes and quality management systems will be instrumental for product quality assurance as ProLogium proceeds with its plans to scale up globally.
  • TAIPEI, April 20, 2023 /PRNewswire/ -- On April 12, 2023, ProLogium, a leading next-generation solid-state battery (SSB) manufacturer, announced that it has been certified the ISO 9001 and IATF 16949 quality management system (QMS) by SGS.
  • The International Automotive Task Force (IATF) introduced the IATF16949, a universal standard that meets global quality requirements, including those of ISO 9001, German and U.S automotive industry associations, as well as major top-tier automakers.
  • ProLogium is also the first solid-state lithium ceramic battery manufacturer to be certified for ISO 14001 environmental management system, ISO 45001 occupational health and safety management system, ISO 9001 quality management system, and IATF 16949.