Open Platform

Verint Wins $4 Million Contract to Increase CX Automation for a Top Five U.S. Bank

Retrieved on: 
Mercredi, mai 22, 2024
Professional Services, Technology, Finance, Software, Artificial Intelligence, Banking, Open Platform, Workforce, Automation, CX, Verint Systems, VRNT

Verint® (NASDAQ: VRNT), The CX Automation Company™, announced today that a top five U.S. bank chose the Verint Open Platform to increase CX automation in their contact center.

Key Points: 
  • Verint® (NASDAQ: VRNT), The CX Automation Company™, announced today that a top five U.S. bank chose the Verint Open Platform to increase CX automation in their contact center.
  • Verint was awarded a multi-year contract for $4 million for multiple Verint Open Platform applications across 5,000 agents.
  • In addition, Verint and the bank are discussing potential deployment of several AI-powered bots which are not included in the existing contract scope.
  • We are uniquely positioned to help large brands increase CX automation at their own pace with our differentiated open platform,” says Verint’s Dan Bodner, chairman and chief executive officer.

Verint TimeFlex Bot Wins a $4 Million Contract From a Leading Australian Bank

Retrieved on: 
Mercredi, mai 15, 2024
Electronic Design Automation, Data Management, Technology, Software, Networks, Artificial Intelligence, Open Platform, Absenteeism, Ecosystem, Software as a service, Automation, VRNT, Artificial intelligence, WFM, Verint Systems, Multimedia

Verint® (NASDAQ: VRNT), The CX Automation Company™, continues to see contract wins and groundbreaking customer results for the new Verint TimeFlex Bot.

Key Points: 
  • Verint® (NASDAQ: VRNT), The CX Automation Company™, continues to see contract wins and groundbreaking customer results for the new Verint TimeFlex Bot.
  • View the full release here: https://www.businesswire.com/news/home/20240515926061/en/
    Verint TimeFlex Bot Wins a $4 Million Contract From a Leading Australian Bank (Photo: Business Wire)
    Verint recently received a $4 million contract with a leading bank in Australia to deploy the Verint Open Platform’s workforce management (WFM) and bot capabilities.
  • The bank has been a long-time Verint customer and is now expanding with Verint to replace a WFM solution from another vendor and introduce the artificial intelligence (AI) powered Verint TimeFlex Bot for its 4,500 agents.
  • The result is faster AI business outcomes including improved employee experiences and lower labor costs.”
    The new contract win with the Australian bank follows another Verint customer, a leading multinational insurance company, reporting strong AI business outcomes from the TimeFlex Bot.

Verint Secures $7 Million Contract with a Fortune 100 Insurance Company for AI Business Outcome Expansion and Multi-Year Renewal

Retrieved on: 
Lundi, mai 13, 2024
Software, Networks, Electronic Design Automation, Artificial Intelligence, Data Management, Technology, Mobile, Wireless, Other Technology, Open Platform, Workforce, AI, Automation, CX, Software as a service, VRNT

Verint® (NASDAQ: VRNT), The CX Automation Company™, announced today a $7 million dollar three-year contract with a long-standing leading insurance customer to deploy the Verint Open Platform in a hybrid cloud mode to drive AI business outcomes.

Key Points: 
  • Verint® (NASDAQ: VRNT), The CX Automation Company™, announced today a $7 million dollar three-year contract with a long-standing leading insurance customer to deploy the Verint Open Platform in a hybrid cloud mode to drive AI business outcomes.
  • The insurer embraced Verint’s vision of enabling brands to increase CX automation with an open platform that drives AI business outcomes, now.
  • Included in the deal is the Verint Work Allocation Bot, part of a team of specialized AI-powered bots available from Verint.
  • The Work Allocation Bot leverages AI models and behavioral data to ensure the right work is assigned to the right employee at the right time – increasing workforce efficiency.

Physical Security Information Management (PSIM) Market worth $4.3 billion by 2029 - Exclusive Report by MarketsandMarkets™

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Jeudi, mai 9, 2024
Sentinel, Open Platform, VMS, AI, Physical security information management, Legislation, Security information management, PSIM, Software, Communication, Documentation, Luigi, API, AOP, ISS, SME, CCTV, Integration, Eagle Eye Networks, Transport, Automation, Organization, MEA, Hexagon AB, Growth, Risk management

The video management software type holds the largest market share in the PSIM market due to its indispensable role in modern security systems.

Key Points: 
  • The video management software type holds the largest market share in the PSIM market due to its indispensable role in modern security systems.
  • To provide detailed information related to the major factors (drivers, restraints, opportunities, and challenges) influencing the growth of the Physical Security Information Management Market.
  • To analyze opportunities in the market for stakeholders by identifying high-growth segments of the Physical Security Information Management Market.
  • To profile the key players of the Physical Security Information Management Market and comprehensively analyze their market size and core competencies in the market.

Physical Security Information Management (PSIM) Market worth $4.3 billion by 2029 - Exclusive Report by MarketsandMarkets™

Retrieved on: 
Jeudi, mai 9, 2024
Sentinel, Open Platform, VMS, AI, Physical security information management, Legislation, Security information management, PSIM, Software, Communication, Documentation, Luigi, API, AOP, ISS, SME, CCTV, Integration, Eagle Eye Networks, Transport, Automation, Organization, MEA, Hexagon AB, Growth, Risk management

The video management software type holds the largest market share in the PSIM market due to its indispensable role in modern security systems.

Key Points: 
  • The video management software type holds the largest market share in the PSIM market due to its indispensable role in modern security systems.
  • To provide detailed information related to the major factors (drivers, restraints, opportunities, and challenges) influencing the growth of the Physical Security Information Management Market.
  • To analyze opportunities in the market for stakeholders by identifying high-growth segments of the Physical Security Information Management Market.
  • To profile the key players of the Physical Security Information Management Market and comprehensively analyze their market size and core competencies in the market.

Verint Wins $7 Million Contract to Deliver AI Business Outcomes for Fortune 500 Brand

Retrieved on: 
Jeudi, mai 9, 2024
Data Management, Technology, Apps, Applications, Artificial Intelligence, Software, Open Platform, VRNT, Artificial intelligence, Ecosystem, Automation, Software as a service, Fortune 500, AI

Verint® (NASDAQ: VRNT), The CX Automation Company™, announced today a Fortune 500 company has selected the company to deploy artificial intelligence (AI) business outcomes, now.

Key Points: 
  • Verint® (NASDAQ: VRNT), The CX Automation Company™, announced today a Fortune 500 company has selected the company to deploy artificial intelligence (AI) business outcomes, now.
  • As an existing on-premises customer the brand is taking advantage of the hybrid cloud architecture supported by the Verint Open Platform.
  • The Verint Open Platform supports hybrid cloud configurations that enable customers to quickly deploy AI-powered bots and immediately benefit from measurable business outcomes without the need to first migrate legacy solutions to the cloud.
  • “We’re delivering AI business outcomes that brands can achieve now without the cost, delay and disruption of changing their current ecosystem,” says Verint’s Jaime Meritt, chief product officer.

Verint Wins an Eight-Digit Contract to Deliver AI Business Outcomes

Retrieved on: 
Mardi, avril 30, 2024
Data Management, Technology, Apps, Applications, Artificial Intelligence, Software, Open Platform, Verint Systems, CX, Ecosystem, Automation, AI, Artificial intelligence, Software as a service, VRNT

Verint was awarded the contract based on its ability to deliver artificial intelligence (AI) business outcomes with its differentiated open cloud platform and large team of AI-powered bots.

Key Points: 
  • Verint was awarded the contract based on its ability to deliver artificial intelligence (AI) business outcomes with its differentiated open cloud platform and large team of AI-powered bots.
  • The retailer will deploy the Verint Open Platform in the cloud to increase CX automation in several business units.
  • The retailer will leverage the platform to consolidate behavioral data from many siloed data sources into the Verint Data Hub and support various AI and data initiatives.
  • The contract includes delivery of four Verint AI-powered bots: Transcription Bot, Quality Bot, Data Insight Bot, and Data Redaction Bot.

Intel Reports First-Quarter 2024 Financial Results

Retrieved on: 
Jeudi, avril 25, 2024
Technology, Communications, Semiconductor, Public Relations, Investor Relations, Open Platform, Organization, GAAP, Open platform, NEX, Ecosystem, Amazon Web Services, Supermicro, AI, H100, Wipro, Electricity, Ultra, RAG, Water, Direct connect, Red Hat, Sierra Forest, Mobile, Microsoft, Intel, NVIDIA, Dell Technologies, GPU, Enterprise, SAP, Mobile World Congress

Intel expects to exceed its prior forecast of 40 million AI PCs by the end of 2024.

Key Points: 
  • Intel expects to exceed its prior forecast of 40 million AI PCs by the end of 2024.
  • Intel also announced new Intel Gaudi accelerator customers and partners, including NAVER, Dell Technologies, Bosch, Supermicro and many others.
  • Intel continues to drive customer adoption of Intel 18A, with a major U.S. aerospace and defense customer committing to Intel 18A, bringing Intel Foundry's external customer commitments on Intel 18A to six.
  • Intel unveiled its process technology roadmap beyond its five-nodes-in-four-years process goal, adding Intel 14A to its leading-edge node lineup following Intel 18A and announcing several specialized node evolutions for Intel 3, Intel 18A and Intel 14A to enable customers to develop and deliver products tailored to their specific needs.

LF AI & Data Foundation Launches Open Platform for Enterprise AI (OPEA) for Groundbreaking Enterprise AI Collaboration

Retrieved on: 
Mardi, avril 16, 2024
Open Platform, Open platform, Ecosystem, MariaDB, AI, Artificial intelligence, RAG, LF, Software, KX, Melissa, Red Hat, SAS, Synthetic media, Intel, Generative, Enterprise, Yellowbrick Data, Organization, Architecture, Medical device

SEATTLE, April 16, 2024 /PRNewswire/ -- Today, the LF AI & Data Foundation proudly announces the Open Platform for Enterprise AI (OPEA) as its latest Sandbox Project. This pioneering initiative unites industry leaders, including Anyscale, Cloudera, Datastax, Domino Data Lab, Hugging Face, Intel, KX, MariaDB Foundation, Minio, Qdrant, Red Hat, SAS, Yellowbrick Data, Zilliz and more to champion the development of open, multi-provider, robust, and composable GenAI systems.

Key Points: 
  • Open source solution empowers enterprises with open, multi-provider AI systems to drive unprecedented innovation and value for Generative AI
    SEATTLE, April 16, 2024 /PRNewswire/ -- Today, the LF AI & Data Foundation proudly announces the Open Platform for Enterprise AI (OPEA) as its latest Sandbox Project.
  • OPEA empowers enterprises with open, multi-provider AI systems to drive innovation and value for Generative AI
    The mission of LF AI & Data is to build and support an open artificial intelligence (AI) and data community and drive open source innovation in the AI and data domains by enabling collaboration and the creation of new opportunities for all members of the community.
  • This initiative is a testament to our mission to drive open source innovation and collaboration within the AI and data communities under a neutral and open governance model."
  • The LF AI & Data Foundation invites other organizations and individuals passionate about advancing open source AI and data to join the OPEA project and contribute to shaping the future of enterprise AI.

Verint AI-Powered Platform Secures Top Honor for "Best Use of AI" at 2024 CX Awards

Retrieved on: 
Mardi, avril 9, 2024
Data Management, Apps, Applications, Technology, Artificial Intelligence, Software, Open Platform, Automation, IVA, Verint Systems, Customer engagement, CX, Open platform, VRNT, Ecosystem, Artificial intelligence

Verint® (NASDAQ: VRNT), The Customer Engagement Company®, announced today that its Open Platform was named winner in the “Best Use of Artificial Intelligence (AI)” category at the 2024 CX Awards .

Key Points: 
  • Verint® (NASDAQ: VRNT), The Customer Engagement Company®, announced today that its Open Platform was named winner in the “Best Use of Artificial Intelligence (AI)” category at the 2024 CX Awards .
  • Verint Intelligent Virtual Assistant (IVA) was also recognized with a "highly commended" distinction in the "Best Conversational Intelligence Solution" category.
  • An integral component of the Verint Open Platform, Verint IVA, was also awarded the “highly commended” designation in the “Best Conversational Intelligence Solution” category.
  • Powered by the Verint Data Hub and Verint Da Vinci AI, Verint IVA transcends basic Q&A interactions to deliver actionable responses across multiple channels.