Press Ganey Associates

New Press Ganey Data Highlights Need for Decompression Strategies to Boost Nurse Resilience

Retrieved on: 
Lundi, mai 13, 2024

Press Ganey, the leading provider of experience measurement, data analytics and insights to health systems and health plans, today published findings in its new report, “Nurse Resilience in 2024”.

Key Points: 
  • Press Ganey, the leading provider of experience measurement, data analytics and insights to health systems and health plans, today published findings in its new report, “Nurse Resilience in 2024”.
  • The report analyzes data from over 345,000 clinical RN voices to better understand the nursing workforce today and makes recommendations on how organizations can build resilience.
  • Key findings from the report include:
    The building blocks of nursing resilience are off balance.
  • And, while men and women show similar resilience, women experience higher activation and lower decompression.

Press Ganey Announces Integration of Nursing Quality Data from Epic

Retrieved on: 
Lundi, avril 8, 2024

AONL CONFERENCE– Press Ganey , the leading provider of experience measurement, data analytics and insights to health systems and health plans, today announced a collaboration to integrate nurse-sensitive indicators (NSI) and outcomes from Epic into Press Ganey’s National Database of Nursing Quality Indicators (NDNQI).

Key Points: 
  • AONL CONFERENCE– Press Ganey , the leading provider of experience measurement, data analytics and insights to health systems and health plans, today announced a collaboration to integrate nurse-sensitive indicators (NSI) and outcomes from Epic into Press Ganey’s National Database of Nursing Quality Indicators (NDNQI).
  • The integration and automated reporting will save nursing and quality leaders time, support nursing excellence and accelerate the work to improve patient care.
  • "Our expanded collaboration with Epic to integrate reporting of nursing sensitive indicators is a pivotal step towards using real-time data to improve the experience and quality of care," said Darren Dworkin, President and Chief Operating Officer for Press Ganey.
  • Through the “PX Connect Suite”, joint Press Ganey and Epic clients can surface patient experience insights to frontline staff for patient care and service recovery.

Press Ganey Announces Strategic Investment in Charge Health, a New Mobile App for Caregivers

Retrieved on: 
Jeudi, avril 4, 2024

The turnover of caregivers in healthcare continues to be one of the industry's biggest challenges, impacting patient experience, care quality, safety and financial performance.

Key Points: 
  • The turnover of caregivers in healthcare continues to be one of the industry's biggest challenges, impacting patient experience, care quality, safety and financial performance.
  • Charge Health is a mobile social game that builds workplace cultures of belonging by connecting caregivers to the “why” behind their work for improved retention.
  • Charge Health helps CNOs foster positivity and connection by making it easy and fun to support coworkers, which drives improvement in job satisfaction and retention.
  • “Press Ganey is committed to working with healthcare providers to improve the caregiver experience," said Jeff Doucette, Chief Nursing Officer at Press Ganey.

Healthcare Safety Outcomes Are Improving but Patient and Workforce Experience Paints Mixed Picture, Press Ganey Report Finds

Retrieved on: 
Mardi, avril 2, 2024

Press Ganey , the leader in helping healthcare providers and health plans transform the Human Experience, today published its new report, “Safety in Healthcare 2024.” This first-of-kind report analyzes Press Ganey's integrated dataset of safety outcomes, event reporting, workforce culture, and patient perceptions representing 12 million patient encounters, 1 million healthcare employees, as well as over 550,000 reported safety events in 2023.

Key Points: 
  • Press Ganey , the leader in helping healthcare providers and health plans transform the Human Experience, today published its new report, “Safety in Healthcare 2024.” This first-of-kind report analyzes Press Ganey's integrated dataset of safety outcomes, event reporting, workforce culture, and patient perceptions representing 12 million patient encounters, 1 million healthcare employees, as well as over 550,000 reported safety events in 2023.
  • While safety outcomes are on a promising trajectory and patient perceptions in outpatient settings are rising, nearly half of all staff and almost one-third of inpatients report low perceptions of safety.
  • “Healthcare organizations that do best on safety embrace a holistic approach, with safety as a core value grounded in both patient and employee experiences.
  • For more information about Press Ganey and the “Safety in healthcare 2024” report, visit https://info.pressganey.com/e-books-research/safety-2024

Truveris Announces C-Suite Appointments & Leadership Promotions

Retrieved on: 
Mardi, mars 12, 2024

“Over the past few years Garrett, Gregg, and Louise have been instrumental in the significant advancement of Truveris’ commercial and operating strategies,” said Nanette Oddo, Chief Executive Officer, Truveris.

Key Points: 
  • “Over the past few years Garrett, Gregg, and Louise have been instrumental in the significant advancement of Truveris’ commercial and operating strategies,” said Nanette Oddo, Chief Executive Officer, Truveris.
  • Prior to Truveris, Gregg served as SVP, Marketing for Press Ganey, the leading healthcare performance improvement organization.
  • Louise Shea joined Truveris in 2020 and served most recently as Senior Vice President, Product Strategy.
  • Prior to joining Truveris, Louise served as Regional Vice President of Client Engagement at Prime Therapeutics.

Children's Hospital of Philadelphia's Richard D. Wood Jr. Center for Fetal Diagnosis and Treatment Earns Two Press Ganey Awards

Retrieved on: 
Jeudi, mars 28, 2024

PHILADELPHIA, March 28, 2024 /PRNewswire/ -- The Richard D. Wood Jr. Center for Fetal Diagnosis and Treatment (CFDT) at Children's Hospital of Philadelphia (CHOP) has once again received prestigious recognition from Press Ganey, a healthcare company that evaluates patient satisfaction.

Key Points: 
  • As in 2022, 2021 and 2020, the CFDT won the 2023 Pinnacle of Excellence Award®, a preeminent, competitive achievement for leading healthcare organizations.
  • Presented annually, the award applauds hospitals and health systems that consistently sustain performance year-over-year.
  • "This award underscores the team's dedication to keeping our patients and families at the forefront of every decision and treatment option."
  • The SDU is the world's first birth facility in a pediatric hospital specifically designed for healthy mothers carrying babies with known birth defects.

Hallmark Appoints Healthcare Leader and Patient Experience Innovator Patrick T. Ryan as Board Chairman

Retrieved on: 
Mardi, février 13, 2024

Hallmark Health Care Solutions , a healthcare workforce management technology company, today announced the appointment of Patrick T. Ryan as non-executive Chairman of its Board of Directors.

Key Points: 
  • Hallmark Health Care Solutions , a healthcare workforce management technology company, today announced the appointment of Patrick T. Ryan as non-executive Chairman of its Board of Directors.
  • Ryan brings more than 35 years of experience as an entrepreneur, leader, and CEO of numerous healthcare service organizations.
  • Ryan was recognized by Modern Healthcare as one of the industry’s 100 Most Influential People in Healthcare of 2023.
  • “Pat brings an unparalleled passion and experience collaborating with healthcare systems and providers to improve patient, clinical, and financial outcomes,” said Bruce Cerullo, CEO of Hallmark.

Northwell Health’s Sven Gierlinger Recognized as Press Ganey’s HX24 CXO of the Year

Retrieved on: 
Jeudi, février 8, 2024

Northwell Health , New York’s largest health system, and Press Ganey , the leader in helping health care providers and health plans transform the Human Experience (HX), today announced that Sven Gierlinger , senior vice president and chief experience offer at Northwell, has been recognized by Press Ganey as its HX24 CXO of the Year.

Key Points: 
  • Northwell Health , New York’s largest health system, and Press Ganey , the leader in helping health care providers and health plans transform the Human Experience (HX), today announced that Sven Gierlinger , senior vice president and chief experience offer at Northwell, has been recognized by Press Ganey as its HX24 CXO of the Year.
  • The award was presented to him in person on February 5th at Press Ganey’s HX24 conference in Orlando, Florida.
  • View the full release here: https://www.businesswire.com/news/home/20240208573085/en/
    Northwell Health’s Chief Experience Officer Sven Gierlinger (center) poses with the Press Ganey team at its HX24 conference.
  • “On behalf of Northwell Health and our 85,000 team members, we congratulate Sven on this exceptional recognition,” said Michael Dowling , president and CEO of Northwell Health.

DR. THOMAS H. LEE ELECTED TO BLUE CROSS BLUE SHIELD OF MASSACHUSETTS BOARD OF DIRECTORS

Retrieved on: 
Mercredi, février 7, 2024

BOSTON, Feb. 7, 2024 /PRNewswire/ -- Dr. Thomas H. Lee, one of the country's leading health policy experts, has been elected to the Blue Cross Blue Shield of Massachusetts (Blue Cross) board of directors. A cardiologist who has long focused on improving the quality and efficiency of health care, he is currently chief medical officer at Press Ganey, the health care performance improvement consulting firm.

Key Points: 
  • BOSTON, Feb. 7, 2024 /PRNewswire/ -- Dr. Thomas H. Lee, one of the country's leading health policy experts, has been elected to the Blue Cross Blue Shield of Massachusetts (Blue Cross) board of directors.
  • "Tom will provide our board with the clinical perspective he's honed over 30 years," said board Chair Dorothy Puhy.
  • "I'm pleased to join the board of Blue Cross Blue Shield of Massachusetts and help it continue to innovate in ways that advance access to quality and affordable health care for all," said Lee.
  • Lee will serve on the board's finance and business performance committee and the health care quality and affordability committee.

NRC Health Expands Leadership Team to Accelerate Innovation, Meet Growing Demand for Insights and Solutions

Retrieved on: 
Jeudi, février 1, 2024

NRC Health, the leading provider of human-centered healthcare solutions and data-driven insights, is elevating its leadership team with the appointment of four executive-officer positions.

Key Points: 
  • NRC Health, the leading provider of human-centered healthcare solutions and data-driven insights, is elevating its leadership team with the appointment of four executive-officer positions.
  • The strategic move will allow NRC Health to accelerate innovation while continuing to provide exceptional customer experiences to its partners.
  • Christophe Louvion brings decades of executive leadership skills to his role as Chief Product and Technology Officer at NRC Health.
  • During his career, he has held consulting and leadership positions at Practicing Excellence, NRC Health, Connect, AEGON, and the Gallup Organization.