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Global Marketing Automation Business Report 2024: Market to Surpass $9 Billion by 2030 - Social Media Marketing Becomes Mainstream, VBMA Gains Momentum, e-Commerce Vendors Step Up Adoption - ResearchAndMarkets.com

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Mittwoch, Mai 29, 2024

Software, Technology, Marketing, Communications, Cloud, Social media, Marketing automation, Automation, Machine learning, IVR, Growth, E-commerce, Mobile, Sales

The rise of digital advertising provides the cornerstone for the growth of marketing automation strategies.

Key Points:

The rise of digital advertising provides the cornerstone for the growth of marketing automation strategies.
As digital marketing becomes mainstream, the importance and indispensability of marketing automation technologies will continue to grow.
The popularity of social media marketing automation is increasing due to its efficiency and effectiveness in managing large-scale campaigns.
The spectacular rise in eCommerce and mCommerce further strengthens the business case for marketing automation, with e-commerce vendors increasingly adopting email automation technology and solutions.

PainReform Provides Business Update for the First Quarter of 2024

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Mittwoch, Mai 15, 2024

Patient, IVR, Research, TEL, Form 6-K, Therapy, Pharmaceutical industry

TEL AVIV, Israel, May 15, 2024 (GLOBE NEWSWIRE) -- PainReform Ltd. (Nasdaq: PRFX) ("PainReform" or the "Company"), a clinical-stage specialty pharmaceutical company focused on the reformulation of established therapeutics, today provided a business update for the first quarter ended March 31, 2024.

Key Points:

TEL AVIV, Israel, May 15, 2024 (GLOBE NEWSWIRE) -- PainReform Ltd. (Nasdaq: PRFX) ("PainReform" or the "Company"), a clinical-stage specialty pharmaceutical company focused on the reformulation of established therapeutics, today provided a business update for the first quarter ended March 31, 2024.
Importantly, we recently reached the 50% enrollment target for the second part of Phase 3 clinical trial of PRF-110 in bunionectomy.
In total, over 200 patients have been enrolled at eight clinical sites across the U.S.
As of March 31, 2024, the Company had cash and cash equivalents of $4.3 million.

REPAY Is Now a Certified Integration Partner With Corelation’s KeyStone Platform

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Donnerstag, Mai 16, 2024

Software, Payments, Finance, Professional Services, Technology, Mobile, Wireless, Other Technology, Security, Partnership, API, Risk, IVR, EVP, Fraud, Certification, Keystone, Correlation, Online shopping

Repay Holdings Corporation (NASDAQ: RPAY) (“REPAY”), a leading provider of vertically-integrated payment solutions, today announced that the company has achieved Certified Integration Partner status with Corelation , a leading and innovative core processor for credit unions.

Key Points:

Repay Holdings Corporation (NASDAQ: RPAY) (“REPAY”), a leading provider of vertically-integrated payment solutions, today announced that the company has achieved Certified Integration Partner status with Corelation , a leading and innovative core processor for credit unions.
By further leveraging REPAY’s integration with Corelation’s KeyStone platform, credit unions can simplify operations, streamline payment processing and surpass member expectations.
Continued success with Corelation has earned REPAY recognition as a KeyBridge Certified partner , meaning clients can rest assured that REPAY’s integration with Corelation is utilizing best practices for the KeyBridge API, which provides third-party solution capabilities to KeyStone users directly through the core utility platform.
Through REPAY’s partnership with Corelation, members of credit unions that leverage KeyStone can make omni-channel payments via an online portal, text, mobile and IVR.

Inoria launches INO AI, a comprehensive AI solution offering

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Montag, Mai 13, 2024

Knowledge, Kore, Natural language, Conversation, IVR, Genesys, Chatbot, INO, EVP, AI, Artificial intelligence, Generative, Entrepreneurship

DENVER, May 13, 2024 /PRNewswire-PRWeb/ -- Genesys Gold Partner launches innovative approach to AI self-service at Xperience 24

Key Points:

Inoria launches new Conversational AI initiative, INO AI grouping the company's in-house expertise and unique self-service capabilities with best-of-breed AI technology partners serving as the industry's go-to source for next-generation customer interactions.
Inoria, a full-suite contact center solutions and service partner announces the launch of its new initiative grouping its Conversational Artificial Intelligence (AI) offerings under the name, INO AI.
INO AI is the culmination of decades of expertise in Conversational AI, customer implementations and unique capabilities delivering a high-touch consultancy and iterative approach that blends intuitive customer experiences with business requirements.
Inoria is backed by innovative partners specializing in Conversational AI technologies, Cognigy, Kore.AI and Parloa, along with existing customer experience solution providers, Genesys and Talkdesk, who have built-in Conversational AI capabilities.

Delta Faucet Company Earns Third Consecutive J.D. Power Certification for Outstanding Customer Service

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Dienstag, Mai 7, 2024

Certification, Customer service, Delta Faucet Company, IVR, J.D. Power

Power Customer Service distinction for providing outstanding service to customers who call for support.

Key Points:

Power Customer Service distinction for providing outstanding service to customers who call for support.
Power Customer Service distinction," said Jill Ehnes, President at Delta Faucet Company.
Delta Faucet Company earned certification by exceeding the standards for customer satisfaction and for operational excellence.
"Customer trust is core to who we are at Delta Faucet Company, and it drives our customer solutions team," said Julie Brown, Senior Director of Customer Solutions.

Cloud-based Contact Center Market worth $86.4 billion by 2029- Exclusive Report by MarketsandMarkets™

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Montag, Mai 6, 2024

Cloud, Organization, CX, Genesys, Language, Investment, City centre, Social media, AI, OpenAI, VCC, Machine learning, Software, Stable Diffusion, API, Human, Freedom, Amazon, Emergency, Automation, Knowledge, Amazon SageMaker, Noise, IVR, Vonage, CRM, AWS, Growth, Video game

Self-service communication channel is poised for the fastest growth in Cloud-based Contact Center Market due to their efficiency and convenience.

Key Points:

Self-service communication channel is poised for the fastest growth in Cloud-based Contact Center Market due to their efficiency and convenience.
The region's robust IT infrastructure and early adoption of cloud technologies have paved the way for widespread acceptance of cloud-based contact center solutions.
Top Key Companies in Cloud-based Contact Center Market:
In March 2024, Vonage announced the addition of Vonage Enhanced Noise Cancellation to the Vonage Contact Center (VCC).
To analyze the competitive developments, such as partnerships, product launches, and mergers & acquisitions, in the Cloud-based Contact Center Market

Cloud-based Contact Center Market worth $86.4 billion by 2029- Exclusive Report by MarketsandMarkets™

Retrieved on:

Montag, Mai 6, 2024

Self-service communication channel is poised for the fastest growth in Cloud-based Contact Center Market due to their efficiency and convenience.

Key Points:

Self-service communication channel is poised for the fastest growth in Cloud-based Contact Center Market due to their efficiency and convenience.
The region's robust IT infrastructure and early adoption of cloud technologies have paved the way for widespread acceptance of cloud-based contact center solutions.
Top Key Companies in Cloud-based Contact Center Market:
In March 2024, Vonage announced the addition of Vonage Enhanced Noise Cancellation to the Vonage Contact Center (VCC).
To analyze the competitive developments, such as partnerships, product launches, and mergers & acquisitions, in the Cloud-based Contact Center Market

FAU and Mainstreet Research National Poll Unveils Intriguing Dynamics of 2024 Presidential Race

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Donnerstag, Mai 2, 2024

Political lists, IVR, Stormy Daniels, Democrat, Language, FAU, Woman, Ageing

BOCA RATON, Fla., May 2, 2024 /PRNewswire/ -- As the 2024 presidential race heats up, a survey conducted by FAU Political Communication and Public Opinion Research Lab (PolCom Lab) and Mainstreet Research offers a glimpse into the shifting tides of American politics.

Key Points:

Demographic Divides and Biden's Surprising RFK, Jr. Boost
BOCA RATON, Fla., May 2, 2024 /PRNewswire/ -- As the 2024 presidential race heats up, a survey conducted by FAU Political Communication and Public Opinion Research Lab ( PolCom Lab ) and Mainstreet Research offers a glimpse into the shifting tides of American politics.
"The divergence in attitudes underscores the complex interplay of gender dynamics in shaping electoral outcomes," said Dukhong Kim, Ph.D., associate professor of political science at FAU.
Presidential character remains a major fault line," said Kevin Wagner, Ph.D., co-director of FAU's PolCom Lab and professor of political science.
Contrary to expectations, Biden's support strengthens with Kennedy in the race, hinting at intriguing dynamics within the electorate.

Invesco Mortgage Capital Inc. To Announce First Quarter 2024 Results

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Dienstag, April 30, 2024

IVR

ATLANTA, April 30, 2024 /PRNewswire/ -- Invesco Mortgage Capital Inc. (NYSE: IVR) will announce its first quarter 2024 results Wednesday, May 8, 2024, after market close.

Key Points:

ATLANTA, April 30, 2024 /PRNewswire/ -- Invesco Mortgage Capital Inc. (NYSE: IVR) will announce its first quarter 2024 results Wednesday, May 8, 2024, after market close.
A conference call and audio webcast to review first quarter 2024 results will be held on Thursday, May 9, 2024, at 9:00 a.m.
Scheduled to speak are John Anzalone, Chief Executive Officer; Lee Phegley, Chief Financial Officer; Brian Norris, Chief Investment Officer; Kevin Collins, President; and David Lyle, Chief Operating Officer.
A presentation will be available on the Company's Web site at www.invescomortgagecapital.com prior to the call.

ASAPP Unveils GenerativeAgent™, A Generative AI Application Capable of Fully Automating Contact Center Interactions

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Mittwoch, April 17, 2024

CX, Genesys, Ecosystem, Amazon Web Services, Infosys, City centre, EY, AI, Cisco, Insurance, Research, Human, Infosys Consulting, Automation, IVR, PTP, Ernst & Young, API, AWS, Avaya, Organization

NEW YORK, April 17, 2024 (GLOBE NEWSWIRE) -- ASAPP , the generative AI company for contact centers, today unveiled GenerativeAgent, a generative AI product designed to automate more than 90% of contact center interactions.

Key Points:

NEW YORK, April 17, 2024 (GLOBE NEWSWIRE) -- ASAPP , the generative AI company for contact centers, today unveiled GenerativeAgent, a generative AI product designed to automate more than 90% of contact center interactions.
GenerativeAgent is the latest in ASAPP's suite of generative AI customer experience (CX) products, including AutoSummary, AutoTranscribe, AutoCompose, and the ASAPP Messaging platform.
GenerativeAgent is a fully autonomous system that automates interactions currently assigned to human agents.
With contact center expenses at an all-time high, customer satisfaction scores (CSATs) are at a 17-year low.