ServiceNow and Fujitsu announce strategic commitment to launch innovative cross-industry solutions
"Enterprises worldwide need a digital business model that frees up resources to fuel innovation," said Bill McDermott, ServiceNow chairman and CEO.
- "Enterprises worldwide need a digital business model that frees up resources to fuel innovation," said Bill McDermott, ServiceNow chairman and CEO.
- To further leverage ServiceNow as a powerful, integrated platform, Fujitsu and ServiceNow will combine Fujitsu's world-class advisory services called "Fujitsu Customer Advisory and Support Excellence" (CASE) with the power of ServiceNow Impact - a comprehensive value acceleration solution from ServiceNow, to provide enhanced customer support.
- For example, Fujitsu expects that by using generative AI capabilities like Fujitsu Kozuchi and Now Assist, they'll reduce incidents by approx.
- This press release contains "forward looking statements" about the expectations, beliefs, plans, and intentions relating to ServiceNow's collaboration with Fujitsu on new technology solutions.