Spectrum (brand)

Samsung Ties Apple Atop Cell Phone Market and Now Leads 5G Phones, ACSI Data Show

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星期二, 五月 14, 2024
Men, Mobile, Wireless, Networks, Hardware, Consumer Electronics, Consumer, Technology, Teens, Other Consumer, Women, Audio, Video, Other Technology, TracFone Wireless, Mobile phone, Marketing, Risk, Mobile virtual network operator, Boost Mobile, University, Mint Mobile, T-Mobile, Monolithic kernel, Motorola, MNO, U.S. Cellular, Metro, MVNO, Cricket Wireless, Michigan State University, ACSI, Straight Talk, Associate, AT&T, Google Fi, Spectrum (brand), Xfinity, Lead

The smaller cell phone manufacturers finish last despite improving 1% to an ACSI score of 72.

Key Points: 
  • The smaller cell phone manufacturers finish last despite improving 1% to an ACSI score of 72.
  • Industrywide ACSI improvement reflects the increasing popularity of 5G phones, which outpace legacy technology for customer satisfaction by nearly 10 points (82 to 73).
  • Among 5G customers, Samsung pulls ahead of Apple by a score of 83 to 82.
  • The ACSI Wireless Phone Service and Cell Phone Study 2023-2024 is based on interviews with 12,414 customers, chosen at random and contacted via email between April 2023 and March 2024.

Diamond Sports Group Issues Open Letter to Sports Fans and Comcast Xfinity Subscribers Impacted by Xfinity’s Blackout

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星期二, 五月 7, 2024
Apps, Applications, Technology, General Sports, Sports, Entertainment, Carriers and Services, Networks, TV and Radio, Licensing (Entertainment), Diamond, Bally Sports, Atmosphere, Spectrum (brand), Letter, Cox Communications, Hope, Comcast, Diamond Sports Group, DirecTV, Sport

Diamond Sports Group (“Diamond” or the “Company”) today issued an open letter to sports fans and Comcast Xfinity subscribers who lost access Diamond’s Bally Sports regional networks as of May 1, 2024 and are unable to watch their favorite teams.

Key Points: 
  • Diamond Sports Group (“Diamond” or the “Company”) today issued an open letter to sports fans and Comcast Xfinity subscribers who lost access Diamond’s Bally Sports regional networks as of May 1, 2024 and are unable to watch their favorite teams.
  • Comcast Xfinity has refused to engage with Diamond around market-based renewal terms equivalent to what Diamond agreed to with its two largest distribution partners.
  • Diamond believes Comcast Xfinity’s extreme stance is hurting fans, leagues and teams.
  • Diamond is urging Xfinity subscribers to make their voices heard:
    Comcast Xfinity recently pulled the plug on our networks despite our best efforts to reach a mutually beneficial distribution deal.

Charter Announces First Quarter 2024 Results

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星期五, 四月 26, 2024
Sale, Investment, Capital, News, SMB, Depreciation, Security (finance), Webcast, Growth, Capital expenditure, Public expenditure, Retirement, Addendum, Income tax, CPE, Spectrum (brand), Marketing, Charter, Bank statement, Adjustment, PSU, GAAP, Video game

Net income attributable to Charter shareholders totaled $1.1 billion in the first quarter of 2024, compared to $1.0 billion in the first quarter of 2023.

Key Points: 
  • Net income attributable to Charter shareholders totaled $1.1 billion in the first quarter of 2024, compared to $1.0 billion in the first quarter of 2023.
  • Capital expenditures totaled $2.8 billion in the first quarter of 2024, an increase of $327 million compared to the first quarter of 2023.
  • During the first quarter of 2024, net cash flows from operating activities totaled $3.2 billion, compared to $3.3 billion in the prior year quarter.
  • During the three months ended March 31, 2024, Charter purchased 1.7 million shares of Charter Class A common stock and Charter Holdings common units for $567 million.

SPECTRUM MOBILE LAUNCHES INNOVATIVE ANYTIME UPGRADE AND NEW LOW-COST DEVICE PROTECTION PLAN

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星期二, 四月 9, 2024
Frustration, Internet, Speedtest.net, Theft, Wi-Fi, Freedom, Spectrum (brand), Plus, Mobile phone

STAMFORD, Conn., April 9, 2024 /PRNewswire/ -- Spectrum today announced the launch of two new features, delivering Spectrum Mobile customers more value, control and peace of mind. Anytime Upgrade, which is now included in the Spectrum Mobile1 Unlimited Plus data plan at no extra cost, allows new and existing customers to upgrade their phones whenever they want, as many times as they want, eliminating the traditional wait times and condition requirements associated with phone upgrades. Delivering even more value, Spectrum's new Mobile Repair and Replacement Plan offers customers device protection at a more affordable rate than competitors2.

Key Points: 
  • Delivering even more value, Spectrum's new Mobile Repair and Replacement Plan offers customers device protection at a more affordable rate than competitors2.
  • With Anytime Upgrade, Spectrum is the first mobile provider to include this level of freedom within a rate plan.
  • While some other carriers offer early upgrades, Anytime Upgrade allows Unlimited Plus customers to get the latest device anytime without traditional waiting periods3 or early upgrade fees, providing unparalleled choice and flexibility.
  • The plan improves upon previous offerings, making device protection accessible to all Spectrum Mobile customers within 30 days of purchase, now including customers in New York state and those who bring their own device.

SPECTRUM MOBILE RANKED #1 IN CUSTOMER SERVICE BY J.D. POWER

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星期二, 二月 27, 2024
Internet, Human voice, Google Play, MVNO, Wi-Fi, App Store (iOS/iPadOS), Education minister, Tax, Mobile virtual network operator, Spectrum (brand), Mobile phone

STAMFORD, Conn., Feb. 27, 2024 /PRNewswire/ -- Spectrum Mobile grabbed the top spot for customer care among full-service mobile virtual network operators (MVNOs) in the J.D. Power 2024 U.S. Wireless Customer Care Study – Volume 1.

Key Points: 
  • STAMFORD, Conn., Feb. 27, 2024 /PRNewswire/ -- Spectrum Mobile grabbed the top spot for customer care among full-service mobile virtual network operators (MVNOs) in the J.D.
  • Spectrum Mobile Customers Enjoy Simple Plans, Flexibility and Exceptional Value
    Unlike other wireless providers that routinely raise the prices of their plans, Spectrum Mobile² has consistently lowered its prices while giving customers more.
  • Customers also can save by bundling Spectrum Internet, Mobile and Advanced WiFi in the company's industry-first Spectrum One package.
  • Spectrum's customer-friendly packaging, pricing and service are a key reason Spectrum Mobile is now the nation's fastest growing mobile provider³, with the fastest wireless speeds⁴.

Wireless Purchases Through Apps Increase, Leading to Increase of Value and Affordability Perceptions, J.D. Power Finds

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星期四, 二月 15, 2024
Apps, Applications, Technology, Telecommunications, Mobile, Wireless, Software, Electronic Commerce, Carriers and Services, AT&T, T-Mobile, Consumer Cellular, Spectrum (brand), Metro, J.D. Power, Monolithic kernel, Mint Mobile, Mobile phone

Power 2024 U.S. Wireless Retail Experience StudySM—Volume 1, released today.

Key Points: 
  • Power 2024 U.S. Wireless Retail Experience StudySM—Volume 1, released today.
  • Additionally, app users also perceive their plans as more affordable than other channels as apps provide a visual representation of customer costs, leading to improved cost satisfaction and value perceptions.
  • Consumer Cellular ranks highest among value mobile virtual network operators for a second consecutive volume, with a score of 880.
  • For more information about the U.S. Wireless Retail Experience Studies, visit https://www.jdpower.com/business/tmt/us-wireless-purchase-experience-per...

SPECTRUM SUPER BOWL COMMERCIAL 2024 TOUTS HOME INTERNET SPEED AND RELIABILITY

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星期日, 二月 11, 2024
Internet, Kansas City Chiefs, FCC, Spectrum, Super Bowl, Gaping, Mobile phone, Different, Bowl game, Family, Spectrum (brand), Data-rate units

STAMFORD, Conn., Feb. 11, 2024 /PRNewswire/ -- Spectrum returned to the Super Bowl tonight for the first time since 2018 with a witty new commercial poking fun at the spotty coverage of cell phone home internet providers while highlighting the speed and reliability of Spectrum Internet.

Key Points: 
  • In its First Super Bowl Commercial in Six Years, Spectrum Takes Aim at Spotty Coverage and Service Flaws of Cell Phone Internet Providers
    STAMFORD, Conn., Feb. 11, 2024 /PRNewswire/ -- Spectrum returned to the Super Bowl tonight for the first time since 2018 with a witty new commercial poking fun at the spotty coverage of cell phone home internet providers while highlighting the speed and reliability of Spectrum Internet.
  • In the 30-second ad – aptly titled "Holes" – Mom arrives home to discover her family has smashed a gaping hole in the living room wall to get a better internet signal.
  • While comical to think somebody would actually knock holes in their walls to improve service, the ad illustrates the limitations of what cell phone home internet users regularly experience.
  • Unlike the Super Bowl game, there is no contest: Spectrum Internet delivers 24/7 reliability, security, and dramatically faster speeds, while saving customers hundreds of dollars per year on their home internet and mobile service vs. the competition.

Digital Channels Improve Wireless Customer Care Experience, J.D. Power Finds

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星期四, 二月 1, 2024
Mobile, Wireless, Technology, Apps, Applications, Carriers and Services, Telecommunications, J.D. Power, Metro, Mint Mobile, Spectrum (brand), Consumer Cellular, T-Mobile, Mobile phone

Overall wireless customer care satisfaction has increased thanks to a boost in satisfaction with digital channels, according to the J.D.

Key Points: 
  • Overall wireless customer care satisfaction has increased thanks to a boost in satisfaction with digital channels, according to the J.D.
  • Power 2024 U.S. Wireless Customer Care StudySM—Volume 1, released today.
  • The 2024 U.S. Wireless Customer Care Study—Volume 1 is based on responses from 17,428 customers who contacted their carrier’s customer care department within the past three months.
  • For more information about the U.S. Wireless Customer Care Study, visit https://www.jdpower.com/business/tmt/us-wireless-customer-care-performan... .

Synacor Fast Tracks Complex Streaming Integrations With Cloud ID™ Media Connect

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星期三, 十二月 20, 2023
Cloud, OAuth, AT&T, Ecosystem, Health, CIAM, API, MAX, YouTube TV, SAML, Amazon, Hotel, Synacor, Cloud computing, ID, DirecTV Stream, Spectrum (brand), Xfinity, Video game

BUFFALO, N.Y., Dec. 20, 2023 (GLOBE NEWSWIRE) -- Synacor today announced the Cloud ID™ Media Connect managed consumer identity access management (“CIAM”) service to fast track streaming ecosystem deployments amid a heavily fragmented viewing market.

Key Points: 
  • BUFFALO, N.Y., Dec. 20, 2023 (GLOBE NEWSWIRE) -- Synacor today announced the Cloud ID™ Media Connect managed consumer identity access management (“CIAM”) service to fast track streaming ecosystem deployments amid a heavily fragmented viewing market.
  • Cloud ID Media Connect can save streaming media companies months or even years of authentication integration work required to connect streaming services to various platforms.
  • “Cloud ID Media Connect immediately delivers several years of complex authentication integrations to support changing business requirements and get content in front of consumers as quickly as possible.”
    Cloud ID Media Connect features end user capabilities like home-based authentication, Apple® Single Sign-on with your TV Provider, device rendezvous solutions and more.
  • Cloud ID Media Connect seamlessly integrates with Cloud ID Passkey Connect , a managed service offering for passkey management, registration and authentication.

Charter Announces Third Quarter 2023 Results

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星期五, 十月 27, 2023
Adjustment, Sale, Security (finance), PSU, Spectrum (brand), Public expenditure, EBITDA, News, Securities and Exchange Commission (Nigeria), GAAP, Charter Communications, Advertising, Bank statement, Growth, Marketing, Webcast, The Walt Disney Company, Retirement, Capital expenditure, SEC filing, Depreciation, SMB, Investment, Charter, CPE, Addendum, Acceleration, Capital, Video game, Bank, Pharmaceutical industry, Real estate

Net income attributable to Charter shareholders totaled $1.3 billion in the third quarter of 2023, compared to $1.2 billion in the third quarter of 2022.

Key Points: 
  • Net income attributable to Charter shareholders totaled $1.3 billion in the third quarter of 2023, compared to $1.2 billion in the third quarter of 2022.
  • Capital expenditures totaled $3.0 billion in the third quarter of 2023, compared to $2.4 billion during the third quarter of 2022.
  • During the third quarter of 2023, net cash flows from operating activities totaled $3.9 billion, compared to $3.8 billion in the prior year quarter.
  • During the three months ended September 30, 2023, Charter purchased 2.0 million shares of Charter Class A common stock and Charter Holdings common units for $854 million.