Quality and Styling Distinguish Top EV Models, but Public Charging Woes Felt by All, J.D. Power Finds
Quality and cost of ownership have emerged as the top factors influencing satisfaction, according to the J.D.
- Quality and cost of ownership have emerged as the top factors influencing satisfaction, according to the J.D.
- Both models rank highest in their respective segment on the strength of their performance in the vehicle quality and reliability factor.
- Each model scores more than 60 points (on a 1,000-point scale) higher than their respective nearest segment competitor for that factor.
- Following are key findings of the 2024 study:
Public charging isn’t just bad—it’s getting worse: The study finds that the public charging experience continues to be a major source of EV owner frustration.