Infosys and ServiceNow Strengthen Strategic Collaboration to Transform Customer Experiences With Generative AI-powered Industry Solutions
Knowledge 2024 — Infosys (NSE, BSE, NYSE: INFY), a global leader in next-generation digital services and consulting, and ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced a strengthened collaboration to transform customer experiences with generative AI-powered industry solutions, at ServiceNow’s annual customer and partner event Knowledge 2024 .
- Knowledge 2024 — Infosys (NSE, BSE, NYSE: INFY), a global leader in next-generation digital services and consulting, and ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced a strengthened collaboration to transform customer experiences with generative AI-powered industry solutions, at ServiceNow’s annual customer and partner event Knowledge 2024 .
- As part of this broader AI-first, industry-first strategy, Infosys will also double its investment in training by certifying more than 3,500 employees with ServiceNow GenAI skills.
- Through this expanded collaboration, ServiceNow and Infosys will address critical business process challenges for enterprises across telecom, financial services, manufacturing, and retail.
- Through more than 10 years of collaboration, Infosys and ServiceNow have made substantial investments in R&D, infrastructure, and talent development resulting in improved product capabilities and market expansion.