Zingly Unveils AI-Driven Collaborative Customer Experience Platform
Zingly launches its AI-driven Collaborative Customer Experience Platform, transforming customer interactions by eliminating traditional phone calls and chatbots, and integrating seamlessly with existing tech stacks for enhanced engagement and personalization.
- San Francisco, California--(Newsfile Corp. - June 5, 2024) - Zingly has announced the launch of its Collaborative Customer Experience (CCX) Platform, an AI-driven solution designed to transform customer interactions by eliminating the need for traditional phone calls and chatbots.
- Zingly's Generative AI product technologies, including Relationship-AI™ and Buddy™, drive this new customer experience.
- The platform focuses on eliminating friction and accelerating engagement in areas such as customer acquisition, onboarding, customer service, and customer success.
- Zingly's CCX Platform aims to address these challenges by offering a faster, more secure, and more efficient customer experience compared to traditional phone calls and conversational AI chatbots.