Blue Stream Fiber Extends Partnership with Netcracker for Next-Generation Revenue Management
Blue Stream Fiber will utilize Netcracker Revenue Management across its Internet, phone, television, IT and network services for B2C and B2B customers, and the provider will also implement the Integrated Agent Desktop feature of Netcracker Customer Management .
- Blue Stream Fiber will utilize Netcracker Revenue Management across its Internet, phone, television, IT and network services for B2C and B2B customers, and the provider will also implement the Integrated Agent Desktop feature of Netcracker Customer Management .
- Both Revenue Management and Customer Management are part of Netcracker Digital BSS , a cloud-native, digital-first platform based on a microservices architecture.
- The combined solution from Netcracker will help optimize Blue Stream Fibers call center operations, which will result in enhanced trouble resolution.
- Blue Stream Fiber continues to work closely with Netcracker as our strategic partner for mission-critical aspects of our IT stacks due to their expertise, future-looking products and understanding of our market, said Joe Canavan, CEO of Blue Stream Fiber.