Jim Ferrato to Retire as Chief Information Officer at ibex
Retrieved on:
星期一, 四月 22, 2024
WASHINGTON, April 22, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that Jim Ferrato, Chief Information Officer, will retire June 30, 2024.
Key Points:
- WASHINGTON, April 22, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that Jim Ferrato, Chief Information Officer, will retire June 30, 2024.
- Ferrato has served as CIO of ibex since 2015.
- Ferrato also led the development of ibex’s groundbreaking Generative AI-powered Wave iX customer experience solutions suite, which delivers advanced, hyper-personalized, and intelligent customer and brand interactions that drive revenue.
- Ferrato's career spanned more than 35 years in the information technology space, with senior leadership roles at ACCENT Marketing, Protocol Global Solutions, Aspect Communications, and Stream International.