TaylorMade

University of Massachusetts Global Awards INNOCEAN USA as Agency of Record

Retrieved on: 
星期四, 六月 30, 2022

HUNTINGTON BEACH, Calif., June 30, 2022 /PRNewswire-PRWeb/ -- INNOCEAN USA, a leading strategic branding and advertising agency and the largest advertising agency in Orange County, California, today announces its appointment as agency of record by Irvine, California-based University of Massachusetts Global (UMass Global), formerly Brandman University.

Key Points: 
  • HUNTINGTON BEACH, Calif., June 30, 2022 /PRNewswire-PRWeb/ -- INNOCEAN USA, a leading strategic branding and advertising agency and the largest advertising agency in Orange County, California, today announces its appointment as agency of record by Irvine, California-based University of Massachusetts Global (UMass Global), formerly Brandman University.
  • "Winning this new business was truly a team effort," states Steve Jun, INNOCEAN Worldwide Americas / Head of Global Business INNOCEAN Worldwide.
  • University of Massachusetts Global, formerly Brandman University, is a private, nonprofit institution accredited by the WASC Senior College and University Commission.
  • Based in Huntington Beach, CA INNOCEAN is a fully global agency with a network of offices in more than 30 cities and 21 countries.

Klaviyo Introduces Klaviyo One, a Unified Customer Platform For Large Companies That Need Scale and Speed

Retrieved on: 
星期四, 六月 23, 2022

Klaviyo, a unified customer platform, today announced the development and launch of its new enterprise solution, Klaviyo One , built to help large brands unify all their customer data and drive personalized experiences at scale.

Key Points: 
  • Klaviyo, a unified customer platform, today announced the development and launch of its new enterprise solution, Klaviyo One , built to help large brands unify all their customer data and drive personalized experiences at scale.
  • Klaviyo is the one place to get all the software, infrastructure and expertise you need to build your customer stack and scale how you delight consumers and drive revenue.
  • Klaviyo Ones unified platform can ingest, unify, store, query and analyze customer data, from any integrated source, from any period of time no configuration required.
  • Klaviyo is a unified customer platform that gives online brands direct ownership of their consumer data and interactions, empowering them to turn transactions with customers into long-term relationshipsat scale.

EDO Appoints Raman Sehgal as Head of Marketing

Retrieved on: 
星期三, 六月 15, 2022

Sehgal has over twenty years of experience leading marketing and media teams at multinational brands including P&G and Danone, along with other successful technology and data startups.

Key Points: 
  • Sehgal has over twenty years of experience leading marketing and media teams at multinational brands including P&G and Danone, along with other successful technology and data startups.
  • Previously, Sehgal served as VP of Marketing for TVision, where he was responsible for leading the marketing team in brand building and sales enablement.
  • In his role, Sehgal brought a digital approach to the TV measurement industry, a method he will continue at EDO.
  • His responsibilities will include raising the companys profile, leading marketing strategy, scaling brand awareness, thought leadership, product marketing and sales acceleration for EDO.

SURVEY: Nine in 10 Employees are Frustrated by their Workplace Technology

Retrieved on: 
星期四, 六月 9, 2022

Despite the global shift to hybrid work igniting the biggest surge in technology investment in history , an overwhelming 91% of employees report being frustrated due to inadequate workplace technology.

Key Points: 
  • Despite the global shift to hybrid work igniting the biggest surge in technology investment in history , an overwhelming 91% of employees report being frustrated due to inadequate workplace technology.
  • Despite the consequent rapid changes to the way we work, Freshworks found that employees reported widespread failures from the workplace technology they use every day.
  • The employee experience isnt the only thing impacted by insufficient workplace technology, its also harming the wider business.
  • Download Part 1 of the State of Workplace Technology series titled, Workplace Tech: The new battleground for the war on talent, productivity & reputation.

Freshworks to Participate in Upcoming Investor Conferences

Retrieved on: 
星期一, 五月 16, 2022

Freshworks Inc., (NASDAQ: FRSH) makes business software people love to use.

Key Points: 
  • Freshworks Inc., (NASDAQ: FRSH) makes business software people love to use.
  • Purpose-built for IT, customer support, sales and marketing teams, our products empower the people who power business.
  • Freshworks is fast to onboard, priced affordably, built to delight, yet powerful enough to deliver critical business outcomes.
  • Freshworks and the associated logos are trademarks of Freshworks Inc. All other company, brand and product names may be trademarks or registered trademarks of their respective companies.

Freshworks Powers KUKA with its Unified ITSM Solution Freshservice

Retrieved on: 
星期二, 五月 10, 2022

KUKA has an annual revenue of 3.3 billion Euros and is one the worlds leading suppliers of intelligent automation solutions.

Key Points: 
  • KUKA has an annual revenue of 3.3 billion Euros and is one the worlds leading suppliers of intelligent automation solutions.
  • The effortless adoption of Freshworks API support to our already existing support landscape was additionally helpful for the transformation from the old to the new setup, said Roland Krtschmar, VP Infrastructure EMEA, KUKA.
  • We are delighted to have found such an impactful partner in Freshworks, said Roland Krtschmar, VP Infrastructure EMEA, KUKA.
  • Freshworks therefore is the ideal partner to empower KUKA to implement improved processes through its modern and intuitive Freshservice ITSM solution.

Report: Companies resolved employee IT issues 23% faster in 2021

Retrieved on: 
星期三, 五月 4, 2022

The report revealed that global IT teams adapted to remote work in 2021, resolving employee tickets 23% faster than the year before as overall resolution time for IT tickets went down by seven hours.

Key Points: 
  • The report revealed that global IT teams adapted to remote work in 2021, resolving employee tickets 23% faster than the year before as overall resolution time for IT tickets went down by seven hours.
  • Importantly, these technologies are also engaging employees at work, which is critical to help companies retain talent and grow.
  • The report analyzed anonymous, aggregated data from 86 countries, more than 4,200 organizations, and over 62 million unique employee support tickets.
  • Conversely, companies in Latin America are the quickest to assign tickets and respond to customer issues within 8.24 hours and 7.60 hours, respectively.

Freshworks CRM for E-Commerce to Help Millions of Shopify Businesses Create More Delightful Customer Experiences

Retrieved on: 
星期二, 四月 26, 2022

Freshworks customer Arthi Raguram,  CEO of Deyga Organics said, “With Freshworks CRM we can now deliver a personalized and delightful experience -- whether attracting more customers, turning visitors into sales or keeping customers happy with exceptional customer support.”

Key Points: 
  • "We're happy to welcome Freshworks to the Shopify App Store, bringing its insight and experience in customer engagement and conversational marketing to Shopifys millions of merchants.
  • Freshworks CRM for Shopify is a unified marketing, support, and sales solution purpose-built for Shopify storefront owners.
  • The Freshworks CRM platform can now enable millions of Shopify businesses to make their store as delightful and intelligent as the biggest online retailers, said Prakash Ramamurthy, Chief Product Officer at Freshworks.
  • Freshworks CRM for Shopify is built on the Freshworks Neo platform, which enables a unified customer record with an ecosystem of thousands of apps and shared services.

Freshworks Launches its First Unified CRM for E-Commerce Companies

Retrieved on: 
星期二, 四月 26, 2022

Freshworks CRM for e-commerce is now available directly from Freshworks and also on the Shopify App Store.

Key Points: 
  • Freshworks CRM for e-commerce is now available directly from Freshworks and also on the Shopify App Store.
  • A unified customer record powered by Freshworks CRM for e-commerce will now enable businesses to:
    Win the right customers.
  • The new Freshworks CRM for e-commerce solution is modular, so companies can start with the marketing solution and then add support, or vice versa, to bring these teams closer than ever before with a unified CRM.
  • Freshworks CRM for e-commerce is built on the Freshworks Neo platform, which enables a unified customer record with an ecosystem of thousands of apps and shared services.

EDO Appoints Former Moat and Oracle Advertising VP James Zaumeyer as SVP, Head of Revenue

Retrieved on: 
星期一, 四月 25, 2022

Prior to EDO, Zaumeyer served as VP of Sales for Oracles Moat product suite, where he was responsible for all new business activity globally focused on brands, agencies, publishers, and platforms.

Key Points: 
  • Prior to EDO, Zaumeyer served as VP of Sales for Oracles Moat product suite, where he was responsible for all new business activity globally focused on brands, agencies, publishers, and platforms.
  • In his eight-year stint at the company, Zaumeyer held senior leadership positions in the US, and also served as Senior Director for Oracle Advertising, leading the strategy, operations and sales for all of Oracle Advertising products across Asia Pacific, Australia, Japan, New Zealand.
  • Before Moat, Zaumeyer held senior roles at Adobe and pioneering digital measurement company Hitwise.
  • Every part of this hugely valuable marketplace wants to truly know what works, and Ive seen how EDO is offering a uniquely powerful answer, said Zaumeyer.