Post-Pandemic Retail Investments to Focus on Boosting Store Profitability
The study points towards a renewed focus by retail management teams on store efficiencies as consumers, including millennials, return to in-person shopping.
- The study points towards a renewed focus by retail management teams on store efficiencies as consumers, including millennials, return to in-person shopping.
- The study found that:
Ninety percent of transactions for public retailers are completed in-store, not online (even during a pandemic). - A Physical Retail Composite Index shows the same-store sales trended solidly positive in the past three years with stable profitability.
- "As a result, it's critical for retailers to step up store investment to ensure brand relevance and customer connectivity.