Voice of the customer

Altrata Introduces Key WealthEngine Product Enhancements

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星期四, 一月 11, 2024
Human voice, Customer, City, Organization, Intelligence, CoreLogic, Entity, Heart, Real estate, Voice of the customer, Online shopping

NEW YORK, Jan. 11, 2024 /PRNewswire-PRWeb/ -- Today Altrata, a leading provider of data and intelligence on the wealthy and influential, announced the first wave of several product updates for its WealthEngine product. Following more than a year of customer interviews, user testing, and data investments, WealthEngine customers now have access to enhanced real estate data within the platform and an enhanced matching engine.

Key Points: 
  • NEW YORK, Jan. 11, 2024 /PRNewswire-PRWeb/ -- Today Altrata , a leading provider of data and intelligence on the wealthy and influential, announced the first wave of several product updates for its WealthEngine product.
  • Keya Hammond was brought on in early 2022 to lead product innovation for Altrata.
  • These WealthEngine product enhancements are designed to save customers time, help them find more value in their data and elevate the influence they can have in the market.
  • Manuel Bianchi, head of global sales for Altrata's wealth business said "Altrata came in at the right time to support the investment in WealthEngine product innovation.

Paychex Earns Top Awards In 6 Categories from Sapient Insights Group

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星期四, 一月 4, 2024
Software, Human Resources, Finance, Data Management, Accounting, Professional Services, Technology, Fintech, Time management, Small business, Learning, Human voice, Software as a service, HR, HCM, Voice of the customer, VOC, Feedback, Annual, Investment, Organization, Online shopping

The company’s evaluation is based directly on Paychex customer feedback for vendor satisfaction and user experience in the Sapient Insights Group's 2023-2024 HR Systems Survey White Paper Report, 26th Edition.

Key Points: 
  • The company’s evaluation is based directly on Paychex customer feedback for vendor satisfaction and user experience in the Sapient Insights Group's 2023-2024 HR Systems Survey White Paper Report, 26th Edition.
  • Sapient Insights Group specifically asks them to focus their answers on the application's end-user experience for all stakeholders, including IT, HR, managers, and employees.
  • Sapient Insights Group asks them to specifically focus on relationship factors such as service levels, vendor communications, and alignment of product roadmap to their needs.
  • Based on these answers, Sapient Insights Group provides an average user experience and vendor satisfaction rating for every application that receives a qualifying number of responses from validated buyers.

Hughes Named a Strong Performer in 2023 Gartner® Peer Insights™ Voice of the Customer for Managed Network Services

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星期三, 一月 3, 2024
Magic, Hughes Network Systems, Partnership, Human voice, Network, Research, MAGIC, Health, SATS, Insurance, Customer, Voice of the customer, Energy, EchoStar, Public utility, Publication, Magic Quadrant, Retail, Online shopping

GERMANTOWN, Md., Jan. 3, 2024 /PRNewswire/ -- Hughes Network Systems, LLC (HUGHES), an EchoStar company (Nasdaq: SATS), today announced that it has been recognized as a Strong Performer in the Gartner® Peer Insights™ "Voice of the Customer" for Managed Network Services.

Key Points: 
  • GERMANTOWN, Md., Jan. 3, 2024 /PRNewswire/ -- Hughes Network Systems, LLC (HUGHES), an EchoStar company (Nasdaq: SATS), today announced that it has been recognized as a Strong Performer in the Gartner® Peer Insights™ "Voice of the Customer" for Managed Network Services.
  • To be named a Strong Performer, Hughes met or exceeded the market average for Overall Experience in Gartner Peer Insights reviews.
  • "Gartner Peer Insights 'Voice of the Customer' research offers verified, first-hand reviews that assist in the evaluation of managed network service providers.
  • Gartner Voice of the Customer for Managed Network Services rates vendors for Overall Experience, User Interest and Adoption.

Global SD-WAN and SASE Voice of Customer Research Insights 2023: Comprehensive Insights from 1,390 Network Decision-makers - ResearchAndMarkets.com

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星期二, 十二月 5, 2023
Software, Technology, Networks, Customer, Voice of the customer, Government, Health, Research, Analytic function, SASE, Organization, Secure access service edge, Human voice, Cato Networks, Retail, Risk management

The "Global SD-WAN and SASE Voice of Customer Research Insights" report has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • The "Global SD-WAN and SASE Voice of Customer Research Insights" report has been added to ResearchAndMarkets.com's offering.
  • This report presents a comprehensive analysis of the 2023 Global SD-WAN and SASE cross-vertical survey, drawing insights from 1,390 network decision-makers.
  • The results provide valuable insights into the decision-making processes within enterprises, elucidating the benefits organizations derive from deploying SASE and SD-WAN technologies.
  • Furthermore, the report offers insights into the purchasing preferences of organizations when it comes to SD-WAN and SASE solutions.

11:11 Systems Recognized as an Aspiring Provider in the 2023 Gartner Peer Insights™ Voice of the Customer for Disaster Recovery as a Service

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星期五, 十一月 17, 2023
Networks, Internet, Data Management, Technology, Software, Feedback, Human voice, Customer, Veeam, AWS, Voice of the customer, Recovery as a service, Gartner

11:11 Systems (“11:11”), a managed infrastructure solutions provider, was named an Aspiring provider in the 2023 Gartner Peer Insights™ Voice of the Customer for Disaster Recovery as a Service (DRaaS) report.

Key Points: 
  • 11:11 Systems (“11:11”), a managed infrastructure solutions provider, was named an Aspiring provider in the 2023 Gartner Peer Insights™ Voice of the Customer for Disaster Recovery as a Service (DRaaS) report.
  • “We believe this acknowledgment reflects our customers' trust in our solutions and the tangible impacts we have made in their businesses.
  • Whether facing cybercrime, natural disasters, hardware failure or any unplanned incident, 11:11 Systems ensures a speedy and successful recovery, safeguarding businesses' operational continuity.
  • Gartner, Voice of the Customer for Disaster Recovery as a Service, Peer Contributors, 31 October 2023
    Gartner® and Peer Insights™ are trademarks of Gartner, Inc. and/or its affiliates.

Druva Peer-Recognized as the Only Customers’ Choice in the 2023 Gartner® Peer Insights™ Voice of the Customer for Disaster Recovery as a Service Report

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星期四, 十一月 9, 2023
Data Management, Security, Technology, Software, Internet, Hardware, Organization, Human voice, Software industry, Customer, VM, Software as a service, Evaluation, Recovery as a service, Environment, Voice of the customer, Integration, Video game, Risk management, Druva

Druva , the first and only at-scale SaaS platform for data resiliency, today announced that it has been recognized as the only Customers’ Choice in the 2023 Gartner® Peer Insights™ “Voice of the Customer” Disaster Recovery as a Service (DRaaS) Vendor Report.

Key Points: 
  • Druva , the first and only at-scale SaaS platform for data resiliency, today announced that it has been recognized as the only Customers’ Choice in the 2023 Gartner® Peer Insights™ “Voice of the Customer” Disaster Recovery as a Service (DRaaS) Vendor Report.
  • The following scores showcase Druva’s ability to provide a superior DRaaS experience: Service & Support (4.9/5), Evaluation & Contracting (4.9/5), Product Capabilities (4.8/5) and Integration & Deployment (4.8/5).
  • As companies shift to the cloud, they need to be able to protect against both new attack vectors as well as traditional recovery scenarios.
  • To download a complimentary copy of the Gartner Peer Insights “Voice of the Customer” for DRaaS, please visit here .

Contrast Security Recognized by the 2023 Gartner® Peer Insights™ Voice of the Customer for Application Security Testing

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星期四, 十二月 7, 2023
Customer, Contrast, Magic Quadrant, Blog, Application, Voice of the customer, LOS, Dynamic application security testing, Human voice, Online shopping, Financial adviser, Gartner

LOS ALTOS, Calif., Dec. 7, 2023 /PRNewswire/ -- Contrast Security (Contrast), the code security platform built for developers and trusted by security, today announced that 94% of its customers are willing to recommend the Secure Code Platform, according to the 2023 Gartner Peer Insights "Voice of the Customer": Application Security Testing report. Contrast Security also received an overall rating of 4.7 out of 5.0, based on 37 reviews. Gartner defines Application Security Testing (AST) as the buyers and sellers of products and services designed to analyze and test applications for security vulnerabilities. 

Key Points: 
  • LOS ALTOS, Calif., Dec. 7, 2023 /PRNewswire/ -- Contrast Security (Contrast), the code security platform built for developers and trusted by security, today announced that 94% of its customers are willing to recommend the Secure Code Platform, according to the 2023 Gartner Peer Insights "Voice of the Customer": Application Security Testing report.
  • Gartner defines Application Security Testing (AST) as the buyers and sellers of products and services designed to analyze and test applications for security vulnerabilities.
  • "It is an honor to be recognized in the Gartner Voice of the Customer for 2023 Application Security Testing," said Julie Giannini, Chief Customer Success Officer at Contrast Security.
  • "Contrast Security has helped our teams shift left on application security.

SANDSIV Spearheading AI-Powered Human Experience Solutions

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星期三, 十二月 6, 2023
Machine learning, CX, Artificial intelligence, CXM, Data management, AI, VOC, Human voice, Customer experience, Voice of the customer, Sales, Medical device

ZURICH, Dec. 6, 2023 /PRNewswire/ -- SANDSIV, a global pioneer in Voice of the Customer (VOC) and Customer Experience Management (CXM) enterprise solutions, concludes the year by unveiling cutting-edge AI-driven features within the acclaimed sandsiv+ platform. This update fortifies the platform's existing AI foundation, bringing enhanced capabilities to clients worldwide.

Key Points: 
  • ZURICH, Dec. 6, 2023 /PRNewswire/ -- SANDSIV, a global pioneer in Voice of the Customer (VOC) and Customer Experience Management (CXM) enterprise solutions, concludes the year by unveiling cutting-edge AI-driven features within the acclaimed sandsiv+ platform.
  • In today's competitive business landscape where customer experience (CX) reigns supreme, SANDSIV stands as a true innovator, revolutionizing the industry with its state-of-the-art AI functionalities.
  • Our platform, sandsiv+, increasingly embraces AI technologies, positioning us to revolutionize Customer Experience Management imminently", said Federico Cesconi, CEO at SANDSIV.
  • Experience SANDSIV's innovation, and explore the enhanced sandsiv+ platform, where innovation meets excellence: https://sandsiv.com/sandsiv-ai/whats-new-ai/q4-2023/

SANDSIV Spearheading AI-Powered Human Experience Solutions

Retrieved on: 
星期三, 十二月 6, 2023
Machine learning, CX, Artificial intelligence, CXM, Data management, AI, VOC, Human voice, Customer experience, Voice of the customer, Sales, Medical device

ZURICH, Dec. 6, 2023 /PRNewswire/ -- SANDSIV, a global pioneer in Voice of the Customer (VOC) and Customer Experience Management (CXM) enterprise solutions, concludes the year by unveiling cutting-edge AI-driven features within the acclaimed sandsiv+ platform. This update fortifies the platform's existing AI foundation, bringing enhanced capabilities to clients worldwide.

Key Points: 
  • ZURICH, Dec. 6, 2023 /PRNewswire/ -- SANDSIV, a global pioneer in Voice of the Customer (VOC) and Customer Experience Management (CXM) enterprise solutions, concludes the year by unveiling cutting-edge AI-driven features within the acclaimed sandsiv+ platform.
  • In today's competitive business landscape where customer experience (CX) reigns supreme, SANDSIV stands as a true innovator, revolutionizing the industry with its state-of-the-art AI functionalities.
  • Our platform, sandsiv+, increasingly embraces AI technologies, positioning us to revolutionize Customer Experience Management imminently", said Federico Cesconi, CEO at SANDSIV.
  • Experience SANDSIV's innovation, and explore the enhanced sandsiv+ platform, where innovation meets excellence: https://sandsiv.com/sandsiv-ai/whats-new-ai/q4-2023/

Global SD-WAN and SASE Voice of Customer Research Insights 2023: Technology Drivers and Business Outcomes, and SD-WAN and SASE Observations

Retrieved on: 
星期二, 十二月 5, 2023
Customer, Voice of the customer, Government, Health, Research, Analytic function, SASE, Organization, Secure access service edge, Human voice, Cato Networks, Retail, Risk management

DUBLIN, Dec. 5, 2023 /PRNewswire/ -- The "Global SD-WAN and SASE Voice of Customer Research Insights" report has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • DUBLIN, Dec. 5, 2023 /PRNewswire/ -- The "Global SD-WAN and SASE Voice of Customer Research Insights" report has been added to ResearchAndMarkets.com's offering.
  • This report presents a comprehensive analysis of the 2023 Global SD-WAN and SASE cross-vertical survey, drawing insights from 1,390 network decision-makers.
  • The  results provide valuable insights into the decision-making processes within enterprises, elucidating the benefits organizations derive from deploying SASE and SD-WAN technologies.
  • Furthermore, the report offers insights into the purchasing preferences of organizations when it comes to SD-WAN and SASE solutions.