Capital Mortgage Services selects MSP® loan servicing system from ICE
Retrieved on:
Thursday, April 4, 2024
“While our servicing operation has expanded, we knew we needed a top-of-the-line system that would scale with our business growth without compromising the exceptional experience our customers have come to expect,” said Danny Lewis, CEO of Capital Mortgage Services.
Key Points:
- “While our servicing operation has expanded, we knew we needed a top-of-the-line system that would scale with our business growth without compromising the exceptional experience our customers have come to expect,” said Danny Lewis, CEO of Capital Mortgage Services.
- Capital Mortgage Services will also use the ICE Customer ServiceSM solution to drive more one-call resolutions when a consumer calls a support representative.
- And using McDash® , Capital Mortgage Services will gain access to an unparalleled view of mortgage performance across the U.S. with the deepest and broadest loan-level data repository in the industry.
- “ICE is making servicing simple by digitizing and automating processes to reduce friction and introduce new efficiencies,” said Tim Bowler, President of ICE Mortgage Technology.