Associated tags: Policy, Grace Livingston Hill
Locations: AURORA, NEW YORK, NEW BERLIN, JORDAN, CASA GRANDE, ARIZONA, BOCA RATON, FLORIDA, WASHINGTON, ONTARIO, SOUTH CAROLINA, TEXAS, HOUSTON, UNITED STATES, NORTH AMERICA
Woodmont Properties (Woodmont) announced today that it was named a winner of the 2023 Ellis Customer Experience Best in Class Award, which recognizes the top 10% of performing properties based on resident surveys in lead conversion, move-in, maintenance, pre-renewal and move-out.
Key Points:
- Woodmont Properties (Woodmont) announced today that it was named a winner of the 2023 Ellis Customer Experience Best in Class Award, which recognizes the top 10% of performing properties based on resident surveys in lead conversion, move-in, maintenance, pre-renewal and move-out.
- View the full release here: https://www.businesswire.com/news/home/20240429535410/en/
Woodmont Forge at Hopewell, Woodmont Properties' 300-residence luxury rental community in Hopewell, New Jersey.
- (Photo: Business Wire)
“Woodmont is committed to offering residents a first-class living experience at each of our luxury rental communities, and we’re honored to receive the Ellis Customer Experience Best in Class Award,” said Eric Witmondt, Woodmont’s Chief Executive Officer.
- This award recognizes companies that consistently exceed industry standards and deliver an outstanding customer experience,” said Grace Hill's CEO Kendall Pretzer.
GREENVILLE, S.C., April 16, 2024 /PRNewswire/ -- Grace Hill, the innovator of talent and performance management solutions for commercial and multifamily real estate, today announced the launch of an enhanced online reputation management (ORM) solution designed to help multifamily communities streamline their online reputation and protect property brands to attract new residents. The new ORM provides a consolidated view of overall performance and key metrics across all review and social sites.
Key Points:
- Unified Platform Offers Exceptional Insights for Reviews, Social Media and Listings
GREENVILLE, S.C., April 16, 2024 /PRNewswire/ -- Grace Hill, the innovator of talent and performance management solutions for commercial and multifamily real estate, today announced the launch of an enhanced online reputation management (ORM) solution designed to help multifamily communities streamline their online reputation and protect property brands to attract new residents.
- "Reputation management should not be reactionary; it's a sound strategy for enhancing a property's financial health," said Grace Hill's CEO, Kendall Pretzer.
- Built for the multifamily industry, Grace Hill's ORM solution provides comprehensive tools and trusted benchmarks to save time, streamline operations, and drive results.
- "Grace Hill offers an enhanced technology solution that helps clients manage their online brand and drive traffic to their website and property.
BEZTAK AWARDED 44 KINGSLEY EXCELLENCE AWARDS,
Key Points:
- BEZTAK AWARDED 44 KINGSLEY EXCELLENCE AWARDS,
Farmington Hills, MI.
- March 6 , 2024 – Beztak announced today that 44 of its residential communities were named a winner of the 2024 Kingsley Excellence Awards, which recognize companies who continually exceed industry standards and consistently deliver an outstanding customer experience.
- Among the 44 communities recognized, three – All Seasons Birmingham, All Seasons Oro Valley and Creek Club received placement in the Top 100 in the country for Resident Satisfaction, with All Seasons Birmingham placed as #1 in the country.
- "We are extremely honored to have 44 of our communities receive Kingsley awards, and we’re especially proud of # 1 placement in the country and the 3 Top 100 awards,” said Sam Beznos, President & CEO of Beztak.
GREENVILLE, S.C., Feb. 9, 2024 /PRNewswire/ -- Grace Hill, the innovator of talent and performance management solutions for commercial and multifamily real estate, today announced the winners of the 2024 Kingsley Excellence Awards and the 2023 Ellis Customer Experience Best in Class Award for Resident Surveys.
Key Points:
- GREENVILLE, S.C., Feb. 9, 2024 /PRNewswire/ -- Grace Hill , the innovator of talent and performance management solutions for commercial and multifamily real estate, today announced the winners of the 2024 Kingsley Excellence Awards and the 2023 Ellis Customer Experience Best in Class Award for Resident Surveys.
- "The Kingsley Excellence and Ellis Customer Experience Awards are the gold standard for best-in-class performance in multifamily and commercial real estate.
- These awards recognize companies that consistently exceed industry standards and deliver an outstanding customer experience," said Grace Hill's CEO Kendall Pretzer.
- The Kingsley Excellence Awards program was established in 2018 to acknowledge the Top 100 performing properties for their overall resident satisfaction.
Retrieved on:
Wednesday, November 8, 2023
GREENVILLE, S.C., Nov. 8, 2023 /PRNewswire/ -- Grace Hill, the innovator of talent and performance management solutions for commercial and multifamily real estate, today announced the launch of the KingsleySurveys Employee Engagement Program, a comprehensive employee experience solution that helps real estate companies retain employees and reduce turnover costs. This new program provides leaders with real time insights needed to understand and quickly act on employee feedback before it's too late.
Key Points:
- This new program provides leaders with real time insights needed to understand and quickly act on employee feedback before it's too late.
- "Employee retention is an ongoing challenge in our industry and turnover is higher than the national average," said Kendall Pretzer, CEO of Grace Hill.
- Grace Hill has made significant technology investments to our survey solutions product to help our clients improve performance and engagement."
- "As the leader in multifamily and CRE surveys, Grace Hill will continue to enhance and expand our solutions for our clients.
Retrieved on:
Thursday, November 2, 2023
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Retail The report features input from 172,703 renters living in 4,220 communities nationwide, with data available in 77 markets.
Key Points:
- The report features input from 172,703 renters living in 4,220 communities nationwide, with data available in 77 markets.
- The following are just a few examples:
The Reality of Renter Satisfaction: The report finds that, by and large, renters enjoy living in their rental communities and feel valued by their housing providers.
- Most respondents reported that they agree or strongly agree (85%) with this statement: I enjoy living in my community.
- The 2024 version includes several new lines of questioning around property type, renters' financial health, connectivity and community values.
Retrieved on:
Tuesday, October 10, 2023
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Grace Livingston Hill GREENVILLE, S.C., Oct. 10, 2023 /PRNewswire/ -- Grace Hill, an innovator of talent and customer management solutions for commercial and multifamily real estate, announced the winners of the 2023 Impact Hero Awards program. This award program is in its second year, annually recognizing people and organizations for helping others in need and making a positive impact in their communities.
Key Points:
- GREENVILLE, S.C., Oct. 10, 2023 /PRNewswire/ -- Grace Hill, an innovator of talent and customer management solutions for commercial and multifamily real estate, announced the winners of the 2023 Impact Hero Awards program.
- This award program is in its second year, annually recognizing people and organizations for helping others in need and making a positive impact in their communities.
- "It is an honor for Grace Hill to present this Impact Hero Award to Karen for her tireless devotion to helping hearts across Texas, so no parent will have to face the tragic loss that she did," said Kendall Pretzer, CEO of Grace Hill.
- The winners of the 2023 Grace Hill Impact Hero Awards were recognized at a ceremony on October 6, 2023, in Dallas.
GREENVILLE, S.C., May 17, 2023 /PRNewswire/ -- Grace Hill, the innovator of the real estate industry's only talent management solution covering policies, training and assessment designed to drive property performance and reduce operating risk, today announced that Gregory Lozinak, a well-respected industry veteran and proptech advocate, will join the company as senior vice president of account management.
Key Points:
- "I'm excited to welcome Greg to the Grace Hill family," said CEO Kendall Pretzer.
- Lozinak brings to Grace Hill a strong track record as a senior operations executive in real estate investment management, delivering above-benchmark investment returns.
- "I'm thrilled to join the Grace Hill team and help build on the remarkable culture and cohesive team Kendall has cultivated," Lozinak said.
- "I am motivated by the gains Grace Hill has made in real estate training and assessment.
Retrieved on:
Wednesday, March 29, 2023
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White The Life Properties , the property and construction management affiliate of Olive Tree Holdings , a mission driven private investment company, announced today that it was named a winner of the 2023 Kingsley Excellence Awards, which recognize companies who continually exceed industry standards and consistently deliver an outstanding customer experience.
Key Points:
- The Life Properties , the property and construction management affiliate of Olive Tree Holdings , a mission driven private investment company, announced today that it was named a winner of the 2023 Kingsley Excellence Awards, which recognize companies who continually exceed industry standards and consistently deliver an outstanding customer experience.
- This year, eight of The Life Properties’ multifamily communities received the honor spanning across the Texas, Indiana and Arkansas markets including The Life at Creekside Reserve, The Life at Forest View, The Life at Grand Oaks, The Life at Park View, The Life at Shiloh Reserve, The Life at Sterling Woods, The Life at White Pines, and The Life at Woodland Hills.
- “We’re thrilled to have eight of our properties receive this esteemed recognition from one of the most prestigious and widely respected organizations within the real estate industry,” said Jamin Harkness, President of The Life Properties.
- The Kingsley Excellence Awards recognize those who have gone above and beyond in regard to industry standards and understand the importance of providing their customers with the highest experience,” said Kendall Pretzer, CEO of Grace Hill.
ATLANTA, March 14, 2023 /PRNewswire/ -- Windsor Communities has once again received the highly-coveted Kingsley Excellence Award and been recognized as the #1 property management company in Overall Customer Satisfaction for the second consecutive year.
Key Points:
- ATLANTA, March 14, 2023 /PRNewswire/ -- Windsor Communities has once again received the highly-coveted Kingsley Excellence Award and been recognized as the #1 property management company in Overall Customer Satisfaction for the second consecutive year.
- Windsor was able to achieve the ranking with 110 out of 140 communities outperforming The Kingsley Index™, the most comprehensive performance benchmarking database in the real estate industry, in Overall Customer Satisfaction and Maintenance Satisfaction.
- Windsor Communities also earned first place in Kingsley's Tier 1 Elite 5 Ranking, which awards the top-performing multifamily companies with a portfolio of over 30,000 units for outstanding customer service.
- "We congratulate Windsor Communities on their top placement in the Kingsley Excellence Elite 5," states Kendall Pretzer, Chief Executive Officer at Grace Hill.
