Communication Services in the Middle East & North Africa, 2018-2023 - OTT Services Will Dominate the Messaging Space, and There is Little Appetite for Operators to Compete - ResearchAndMarkets.com

The "Communication
Services in the Middle East and North Africa: Trends and Forecasts
2018-2023" report has been added to ResearchAndMarkets.com's
offering.

This report provides an outlook on the mobile communication services
market in the Middle East and North Africa (MENA), including country
views for Morocco, Oman, Saudi Arabia and the UAE. It provides forecasts
for voice and messaging services provided by both mobile network
operators and over-the-top (OTT) providers.

This report provides:

• forecasts for operator services including VoLTE, Wi-Fi calling and IP
  messaging, as well as traditional voice and messaging services
• quantification of the level of substitution from traditional services
  to OTT alternatives
• user and traffic forecasts for communication services, including OTT
  voice and messaging
• an outlook for multi-device usage across smartphones, tablets and
  PCs/laptops
• detailed forecasts for Morocco, Oman, Saudi Arabia and the UAE

Key Metrics

Non-operator/OTT services

• Voice and messaging
• Active users by device type
• Outgoing traffic by device type

Operator traditional services

• Handsets
• Circuit-switched (CS) voice and SMS
• Outgoing traffic

Operator IP-based services

• Active users by service type:
  • VoLTE, Wi-Fi calling, IP messaging
• Outgoing traffic by service type
  • VoLTE, Wi-Fi calling, IP messaging
• Retail revenue
  • voice and messaging
  • average spend per user

Countries Covered

• Morocco
• Oman
• Saudi Arabia
• UAE

Who Should Read this Report?

• Strategy and planning executives that are responsible for mobile
  operators' communication services strategies and partnerships with OTT
  players.
• Executives in mobile operators' technology and innovations teams who
  are responsible for developing communication services.
• Marketing executives at vendors of communication services equipment
  and software, as it will help them to understand the needs of their
  operator customers and to size the addressable market for their
  products.

Key Topics Covered

Chapter Nos.

6. Executive summary

7. Worldwide trends

8. Worldwide: 72 trillion OTT IP messages were sent in 2018; this is 12
times the number of messages that were sent using SMS

9. Worldwide: 80% of smartphone users were active on OTT messaging apps
in 2018; the penetration of these apps will slow down in the coming years

10. Worldwide: the OTT communication market is heading towards
saturation; Facebook's future revenue growth will come from enhanced
user monetisation

11. Worldwide: smartphones will continue to be the dominant
communication devices, but the use of emerging devices will increase

12. Worldwide: strategic responses from operators vary significantly in
different regions

13. Worldwide: operators are migrating smartphone users to VoLTE
services; nearly 3.5 billion VoLTE subscribers are expected by 2023

14. Worldwide: many operators are rolling out Wi-Fi calling, primarily
to improve indoor coverage; the roll-out of Wi-Fi 6 will further
increase its adoption and usage

15. Worldwide: the number of RCS users is growing rapidly as operators
worldwide are rolling out the technology on Android devices

16. Regional trends

17. Middle East and North Africa: OTT services will dominate the
messaging space and there is little appetite for operators to compete

18. Middle East and North Africa: legacy voice services will continue to
dominate, but VoIP will represent a persistent challenge

19. Country-level trends

20. Morocco: operators were able to limit the native to OTT voice
migration by lowering their voice pricing after the lift of the VoIP ban

21. Oman: the adoption of OTT messaging will accelerate, but the growth
in the take-up of VoIP services will be subdued due to regulations

22. Saudi Arabia: fierce competition over voice and data pricing leaves
operators with limited potential to deter OTT players

23. United Arab Emirates: the outlook for OTT IP messaging and voice is
strong, despite operators' efforts to reduce the appeal of OTT apps

For more information about this report visit https://www.researchandmarkets.com/research/bfwf5w/communication?w=4

View source version on businesswire.com: https://www.businesswire.com/news/home/20190402005974/en/