Truckstop Survey Focuses on the Impact of Fraud Timed to TIA 2023 Capital Ideas Conference

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BOISE, Idaho, April 19, 2023 /PRNewswire/ -- According to a survey commissioned by Truckstop, as an industry issue brokers spend significant time and resources to prevent fraud.

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PR NewswirePR Newswire
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Wednesday, April 19, 2023
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Senior, Booth, TIA, Learning Lab, Customer experience, Ascend, RMIS, Truck stop, Transport, Fraud, The Other F Word, Conference, Broker, Cryptocurrency, Management
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Summary
Key Points: 
  • BOISE, Idaho, April 19, 2023 /PRNewswire/ -- According to a survey commissioned by Truckstop, as an industry issue brokers spend significant time and resources to prevent fraud.
  • Timed with the TIA 2023 Capital Ideas Conference in Orlando from April 19-22, the survey reinforces that fraud prevention must remain a top priority for the transportation industry.
  • The Transport Intermediaries Association conference (TIA) is an annual opportunity for North America's brokerage-based logistics professionals to connect and learn.
  • Fraud can have a significant impact and result in the loss of customers and revenue.


Truckstop Survey Focuses on the Impact of Fraud Timed to TIA 2023 Capital Ideas Conference

BOISE, Idaho, April 19, 2023 /PRNewswire/ -- According to a survey commissioned by Truckstop, as an industry issue brokers spend significant time and resources to prevent fraud. Timed with the TIA 2023 Capital Ideas Conference in Orlando from April 19-22, the survey reinforces that fraud prevention must remain a top priority for the transportation industry. The Transport Intermediaries Association conference (TIA) is an annual opportunity for North America's brokerage-based logistics professionals to connect and learn.

"Bad actors are becoming much savvier about how they obtain information to defraud brokers and bringing attention to this issue is our focus during the TIA conference," said Kendra Tucker, chief executive officer, Truckstop. "It is vital for brokers to have accurate, current data so they can operate efficiently and profitably and not lose time and revenue resolving fraud-related issues."

Fraud Impact on Brokers

Fraud can have a significant impact and result in the loss of customers and revenue. Even for those that are vigilant, lost time and productivity can occur more frequently than the actual loss of revenue.

As an industry issue, brokers experienced:

  • Lost time resolving fraud-related issues (78%)
  • Lost productivity resolving fraud-related issues (65%)
  • Dealing with legal implications (24%)

RMIS is the number one provider of carrier onboarding and monitoring solutions and can provide what brokers need to help securely onboard active carriers. RMIS operates on proven technology designed for scalability and reliability. More information can be found at truckstop.com/product/carrier-onboarding/broker/.

Truckstop at TIA

Truckstop executives will be available throughout the TIA show at Booth #601. Several additional events are scheduled with the extended team including:

  • Wednesday, April 19, 7:00 p.m. EDT: Truckstop Networking Event at ICEBAR Orlando
  • Thursday, April 20, 2:00 p.m. EDT: Learning Lab at the Ascend TMS Learning Center, The Other F Word: Best Practices to Protect Your Freight
    • Truckstop's Chief Relationship Officer, Brent Hutto, and Senior Vice President of Customer Experience, Lisa Haubenstock, will be sharing key insights for brokers. In this session, Truckstop executives will share best practices that brokers can implement into a standard procedure to ensure they are taking appropriate measures to protect their business against bad actors, as well as how technology can be leveraged to help automate their business procedures.
  • Friday, April 21, 2:00 p.m. EDT: Technology Track Digital Strategy 101 for Brokers, Oceana Ballroom 11-12
    • Truckstop's Chief Technology Officer, Pete Lunenfeld, will join other industry executives to discuss how brokers can approach their tech stack with a clear strategy.

About Truckstop

Truckstop is a trusted partner for carriers, brokers, and shippers, empowering the freight community through a platform of innovative solutions for the entire freight lifecycle to increase efficiency, automate processes, and accelerate growth. As one of the industry's largest neutral freight marketplaces, Truckstop provides the customer service as well as scale of quality loads and trucks to give customers of all sizes, whether on the road or in the office, the transparency and freedom to build lasting relationships and grow their businesses. To learn how Truckstop is helping move the freight community forward, visit https://truckstop.com.

Methodology

The survey was conducted by Truckstop and based on online surveys among 280 Truckstop brokers in the U.S. who were surveyed between 03.29.2023 - 04.03.2023.

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SOURCE Truckstop Group LLC

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