FTC Finalizes Order Requiring Fortnite maker Epic Games to Pay $245 Million for Tricking Users into Making Unwanted Charges

Fortnite’s counterintuitive, inconsistent, and confusing button configuration led players to incur unwanted charges based on the press of a single button.

Metadata
Provider: 
FTCFTC
URL: 
https://www.ftc.gov/news-events/news/press-releases/2023/03/ftc-finalizes-order-requiring-fortnite-maker-epic-games-pay-245-million-tricking-users-makinghttps://www.ftc.gov/news-events/news/press-releases/2023/03/ftc-finalizes-order-requiring-fortnite-maker-epic-games-pay-245-million-tricking-users-making
Retrieved on: 
Saturday, March 18, 2023
Information
Tags: 
Online, Commission, Complaint, Fortnite, Social media, Epic Games, News, Blog, FTC, Federal Trade Commission, Online shopping
Summary
Key Points: 
  • Fortnite’s counterintuitive, inconsistent, and confusing button configuration led players to incur unwanted charges based on the press of a single button.
  • The company also made it easy for children to make purchases while playing Fortnite without requiring any parental consent.
  • According to the FTC’s complaint, Epic also locked the accounts of customers who disputed unauthorized charges with their credit card companies.
  • Under the FTC’s order, Epic must pay $245 million, which will be used to provide refunds to consumers.
Copyright: 
2023 FTC. All Rights Reserved.