Australian Government Agencies Switch Enterprise Software Support to Rimini Street

Rimini
Street, Inc., (Nasdaq: RMNI), a global provider of enterprise
software products and services, and the leading third-party support
provider for Oracle and SAP software products, today announced that over
10 Australian federal and state government agencies have switched their
enterprise software support to Rimini Street from Oracle and SAP. The
agencies that have made this move include: NSW Department of Family and
Community Services; Victorian Government Department of Economic
Development, Jobs, Transport and Resources; Australian Hearing; and Open
Universities Australia. These government agencies now achieve
significant returns on their enterprise system investments, and have
realized savings of up to 90% on total maintenance costs compared to
what they were paying the software vendor. By changing to third-party
support, these departments have unlocked substantial funds and have
freed up internal resources that can be redirected to innovation
initiatives and high-value projects within their organization.

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Australian Government Agencies Switch Enterprise Software Support to Rimini Street (Photo: Business Wire)

All Rimini Street clients benefit from the Company’s flexible,
premium-level enterprise software support model, including its
industry-leading Service Level Agreement (SLA) of 15-minute response
times for all critical Priority 1 cases. Clients are also assigned a
Primary Support Engineer (PSE) with an average of 15 years’ experience
in their particular enterprise software system.

“Every year, the federal, state and local levels of Australian
Government spend hundreds of millions of dollars on their SAP and Oracle
maintenance. The vendors’ typical profit margin for annual software
maintenance is around 90% and very little of the underlying service is
actually provided from within Australia,” said Andrew
Powell, general manager, Asia-Pacific, Rimini Street. “Thankfully
these government organizations now have a proven alternative for their
enterprise software maintenance. The introduction of stiff competition
in this market will drive huge savings across the Australian government,
and gives these organizations back the control of their IT roadmaps to
ensure they are now business-driven focused, versus dictated to them by
the vendor. That is a good thing for all Australians, in fact, it’s a
game changer.”

According to a recent global survey, “The State of Innovation,”
conducted by Vanson Bourne and sponsored by Rimini Street, 89% of
organizations across the globe agree they should be spending more on
innovation, while 77% believe they are spending too much just “keeping
the lights on.” In the public sector specifically, 70% of respondents
cited being “locked into vendor contracts that restrict innovation” as
an additional top blocker to their innovation efforts. For those public
sector organizations who were able to find funds for innovation, 32%
already experienced improved productivity, with 35% stating they have
experienced an increase in customer satisfaction. Additionally, those
public sector organizations that have been able to invest in innovation
initiatives cited a nearly 15% decrease in the organizations operating
costs overall, indicating a measureable return on their investment.

“As they are funded by the public purse, Australian government agencies
must demonstrate the money they are spending not only adheres to strict
budget guidelines, but also generates real business value,” continued
Powell. “This accountability model places pressure on those
organizations to not only stretch budgets, but to establish sound
strategies for innovation despite their financial pressures.”

To download an eBook summary of the survey, “The State of Innovation:
Priorities and Challenges,” click here.

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise
software products and services, and the leading third-party support
provider for Oracle and SAP software products. The Company has redefined
enterprise software support services since 2005 with an innovative,
award-winning program that enables licensees of IBM, Microsoft, Oracle,
Salesforce, SAP and other enterprise software vendors to save up to 90
percent on total maintenance costs. Clients can remain on their current
software release without any required upgrades for a minimum of 15
years. Over 1,700 global Fortune 500, midmarket, public sector and other
organizations from a broad range of industries currently rely on Rimini
Street as their trusted, third-party support provider. To learn more,
please visit http://www.riministreet.com/,
follow @riministreet
on Twitter and find Rimini Street on Facebook
and LinkedIn.
(C-RMNI)

Forward-Looking Statements

Certain statements included in this communication are not historical
facts but are forward-looking statements for purposes of the safe harbor
provisions under The Private Securities Litigation Reform Act of 1995.
Forward-looking statements generally are accompanied by words such as
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“estimate,” “predict,” “potential,” “seem,” “seek,” “continue,”
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expressions. These forward-looking statements include, but are not
limited to, statements regarding our expectations of future events,
future opportunities, global expansion and other growth initiatives and
our investments in such initiatives. These statements are based on
various assumptions and on the current expectations of management and
are not predictions of actual performance, nor are these statements of
historical facts. These statements are subject to a number of risks and
uncertainties regarding Rimini Street’s business, and actual results may
differ materially. These risks and uncertainties include, but are not
limited to, continued inclusion in the Russell 2000 Index in the future;
changes in the business environment in which Rimini Street operates,
including inflation and interest rates, and general financial, economic,
regulatory and political conditions affecting the industry in which
Rimini Street operates; adverse developments in pending litigation or in
the government inquiry or any new litigation; the final amount and
timing of any refunds from Oracle related to our litigation; our need
and ability to raise additional equity or debt financing on favorable
terms; the terms and impact of our 13.00% Series A Preferred Stock;
changes in taxes, laws and regulations; competitive product and pricing
activity; difficulties of managing growth profitably; the success of our
recently introduced products and services, including Rimini Street
Mobility, Rimini Street Analytics, Rimini Street Advanced Database
Security, and services for Salesforce Sales Cloud and Service Cloud
products; the loss of one or more members of Rimini Street’s management
team; uncertainty as to the long-term value of Rimini Street’s equity
securities; and those discussed under the heading “Risk Factors” in
Rimini Street’s Quarterly Report on 10-Q filed on November 8, 2018,
which disclosures amend and restate the disclosures appearing under the
heading “Risk Factors” in Rimini Street’s Annual Report on Form 10-K
filed on March 15, 2018, and as updated from time to time by Rimini
Street’s future Quarterly Reports on Form 10-Q, Current Reports on Form
8-K, and other filings by Rimini Street with the Securities and Exchange
Commission. In addition, forward-looking statements provide Rimini
Street’s expectations, plans or forecasts of future events and views as
of the date of this communication. Rimini Street anticipates that
subsequent events and developments will cause Rimini Street’s
assessments to change. However, while Rimini Street may elect to update
these forward-looking statements at some point in the future, Rimini
Street specifically disclaims any obligation to do so, except as
required by law. These forward-looking statements should not be relied
upon as representing Rimini Street’s assessments as of any date
subsequent to the date of this communication.

© 2019 Rimini Street, Inc. All rights reserved. “Rimini Street” is a
registered trademark of Rimini Street, Inc. in the United States and
other countries, and Rimini Street, the Rimini Street logo, and
combinations thereof, and other marks marked by TM are trademarks of
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respective owners, and unless otherwise specified, Rimini Street claims
no affiliation, endorsement, or association with any such trademark
holder or other companies referenced herein.

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