Congressional pension

bswift's Emma™ Co-Pilot Revolutionizes Employee Benefits Support with AI and the Human Touch

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목요일, 4월 25, 2024

System, Mindfulness, AI, HR, Heart, First officer (aviation), Artificial intelligence, Human, SVP, Database, Empathy, Philosophy, Congressional pension, Customer service

CHICAGO, April 25, 2024 /PRNewswire/ -- Leading employee benefits technology and administration provider, bswift®, unveiled Emma™ Co-Pilot to 300 of its clients and partners at its annual Idea Exchange conference outside Palm Springs, CA. The innovative solution represents a leap forward in customer support, blending artificial intelligence (AI) capabilities with human insight to provide a more personalized, efficient, and empathetic service experience.

Key Points:

"At bswift, we believe the most effective use of AI is not to replace human interaction, but to enhance it."
Elaborating on the philosophy behind Emma Co-Pilot, Ted Bloomberg, bswift CEO, said, "Emma Co-Pilot is grounded in our Mindful AI philosophy.
At bswift, we believe the most effective use of AI is not to replace human interaction, but to enhance it.
Emma Co-Pilot embodies this belief by working hand-in-hand with our customer service representatives (CSRs) to enrich the human touch with AI-driven insights."

Pitney Bowes Launches New Delivery, Tracking, and Returns Capabilities at Shoptalk 2024

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월요일, 3월 18, 2024

Pitney Bowes makes ecommerce logistics easier for clients with both national and regional delivery options.

Key Points:

Pitney Bowes makes ecommerce logistics easier for clients with both national and regional delivery options.
Alternately, brands can use the proprietary Consumer Connect branded tracking tool available to any Pitney Bowes delivery client.
Pitney Bowes makes ecommerce logistics easier for clients with a new returns solution that gives customer service reps (CSRs) reps the ability to seamlessly manage customer returns.
Shoptalk attendees are invited to come by the Pitney Bowes lounge space (booth #1870) for details about this year’s big reveal and to learn about all the Pitney Bowes products and services.

Aria Systems Launches Aria Billing Studio to Optimize Billing Management and AI Capabilities Within Salesforce

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수요일, 3월 13, 2024

Apps, Applications, Technology, Payments, Other Technology, Electronic Commerce, Professional Services, Software, Data Analytics, Data Management, Artificial Intelligence, Cloud, Congressional pension, Financial services, Albert Einstein, Communication, System, Catalog, Ethernet

Aria Systems , the leader in empowering enterprises to accelerate subscription and usage-based revenue growth, today announces the launch of Aria Billing Studio , a suite that provides a bridge between Aria Billing Cloud and Salesforce Industry Clouds, including their release of Billing Inquiry Manager .

Key Points:

Aria Systems , the leader in empowering enterprises to accelerate subscription and usage-based revenue growth, today announces the launch of Aria Billing Studio , a suite that provides a bridge between Aria Billing Cloud and Salesforce Industry Clouds, including their release of Billing Inquiry Manager .
Designed specifically for Salesforce partners and system integrators, Aria Billing Studio enables the accelerated deployment of a holistic Salesforce and Aria solution, with different stakeholders able to manage the entire customer lifetime value and revenue lifecycle – from product catalog management to customer care - within Salesforce.
“Aria Billing Studio enhances the Salesforce experience by simplifying and accelerating deployment of streamlined revenue management processes,” said Brendan O’Brien, Chief Innovation Officer, Aria Systems.
“It revolutionizes the way Salesforce Industries users interact with billing systems as they can now access all Aria billing data and all advanced Aria billing functionality, while never having to leave the Salesforce platform.”
The suite drives AI-enhanced productivity and advanced analytics by delivering detailed product, account and billing information to Salesforce Data Cloud and Einstein 1.

The National Alliance for Insurance Education & Research Announces the Launch of the 2024 Outstanding CSR of the Year Competition

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화요일, 3월 12, 2024

Essay, Insurance, Congressional pension, National Alliance, Risk management, CSR, Tourism

AUSTIN, Texas, March 12, 2024 /PRNewswire/ -- The National Alliance for Insurance Education & Research is pleased to commence the 2024 Outstanding CSR of the Year Competition.

Key Points:

AUSTIN, Texas, March 12, 2024 /PRNewswire/ -- The National Alliance for Insurance Education & Research is pleased to commence the 2024 Outstanding CSR of the Year Competition.
Since 1991, this prestigious competition has celebrated the dedication and expertise of customer service representatives (CSRs) within the risk management and insurance sector.
In an era marked by economic turbulence and profound industry challenges, the caliber of a CSR's adaptability and resilience is ever more critical.
This competition is open to any insurance customer service representatives or those primarily responsible for customer service, irrespective of affiliation or professional designation.

The Eurosystem Integrated Reporting Framework ‒ an overview

Retrieved on:

금요일, 4월 5, 2024

The Eurosystem Integrated

Key Points:

The Eurosystem Integrated
Reporting Framework ? an overview
1
Background
European Union (EU) banks face a whole range of data reporting obligations,
including for statistical, resolution and prudential information.
Existing ECB statistical regulations specify the information that must be reported, but
not how the actual reporting process is to be carried out.
The Eurosystem Integrated Reporting Framework ? an overview
1

submitted by reporting agents to NCBs.
This arrangement dates back to when the ECB was set up in 1998 and was justified
at the time, as it meant that statistical reporting could be founded on well-established
national reporting frameworks.
Figure 1
Current Eurosystem approach to collecting statistical information from banks
Banks

NCBs

ECB

Transformations by banks

Transformations by NCBs
Country A

BSI & MIR

Integrated approach
?

SHS

Country B

Operational
systems

Monetary data

b.o.p., i.i.p &
sector accounts

Credit register
Sector accounts

AnaCredit
b.o.p.
Under the new paradigm, cross-border banks could unify the
technical specifications of their reporting for all their European entities.
2
The scope of the IReF
The IReF seeks to integrate existing ESCB statistical data requirements for banks as
far as possible into a single, standardised reporting framework applicable across the
euro area.
The feasibility of aligning the IReF
more closely with the Financial Reporting (FINREP) requirements applicable at solo
level11 is also being assessed.
Some NCBs have
developed an integrated reporting framework for investment funds (covering both
MMFs and non-MMFs).
The Eurosystem reviewed the results of the CBA to identify optimal features for
banks, the Eurosystem and its users.
This time frame will give reporting agents and the Eurosystem enough lead time to
prepare the legal and technical framework without unduly delaying the expected
reduction in the reporting burden.
16
See ?On a Feasibility Study of an Integrated Reporting System under Article 430c CRR?, EBA, 2021;
and ?The EBA?s feasibility study on integrated reporting system provides a long-term vision for
increasing efficiencies and reducing reporting costs?, EBA, December 2021.
The Eurosystem is already cooperating closely with the banking industry to optimise
reporting and reduce the overall reporting burden via the Banks? Integrated Reporting
Dictionary (BIRD).19 BIRD offers a redundancy-free source (i.e.
The IReF describes statistical requirements in a redundancy-free layer
and will represent future statistical reporting obligations issued by the ECB and
applicable to Eurosystem banks.
Data quality should increase and costs decrease, as the BIRD input layer would
provide a comprehensive and flexible tool to support data reporting.

Broadband Providers Boost Revenue 15 Percent or More With Tailored Offerings Built on Calix SmartHome

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화요일, 2월 13, 2024

Home Goods, Networks, Internet, Consumer Electronics, Technology, IOT (Internet of Things), Mobile, Wireless, Retail, Cloud, Marketing, Home, Communication, ARPU, FTTH, Digital divide, Congressional pension, Mobile phone

These updates—encompassing the Calix Broadband Platform and the managed service offerings in Calix SmartHome ™—give broadband service providers (BSPs) powerful new ways to simplify and optimize their marketing and support activities.

Key Points:

These updates—encompassing the Calix Broadband Platform and the managed service offerings in Calix SmartHome ™—give broadband service providers (BSPs) powerful new ways to simplify and optimize their marketing and support activities.
Increasingly, BSPs are leveraging the Calix Platform and SmartHome managed services to strategically redefine their brand value around tailored packages that appeal to unique subscriber segments.
With this persona-based offering strategy, Highline increased average revenue per user (ARPU) 15 percent in just six months.
Hundreds of BSPs continue to enhance their residential offerings with tailored subscriber experiences from SmartHome.

Americans for Prosperity Launches New Ad Campaign in Support of the ACCESS Act

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목요일, 2월 1, 2024

Multimedia, AFP, CSR, Congress, HSA, Member of Congress, Legislation, Care Act 2014, ACCESS, House, Health care reform, Prosperity, ACA, ACCESS Act of 2021, Congressional pension, Affordable Care Act, Insurance, Congressional Budget Office, Health insurance

ARLINGTON, Va., Feb. 1, 2024 /PRNewswire/ -- Today, Americans for Prosperity launched a digital ad campaign to promote H.R. 5608, The ACCESS Act. This innovative legislation led by U.S. Reps. Greg Steube (FL-17) and Kat Cammack (FL-3) would allow lower-income Americans on ACA plans to put a portion of their CSR subsidies into a health savings account. This increases access to affordable health care and empowers individuals with more options to choose from.

Key Points:

ARLINGTON, Va., Feb. 1, 2024 /PRNewswire/ -- Today, Americans for Prosperity launched a digital ad campaign to promote H.R.
This increases access to affordable health care and empowers individuals with more options to choose from.
The ACCESS Act would establish a tax-free health savings account (HSA) option for about 5 million lower-income families eligible for CSRs under the Affordable Care Act.
Click here to learn more about The ACCESS Act , health savings accounts , and AFP's vision for health care reform, the Personal Option .

CONEXIOM REVOLUTIONIZES SALES ORDER AUTOMATION WITH RELEASE OF NEXT-GEN AI PLATFORM

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수요일, 1월 31, 2024

SAP, ERP, CSR, Infor, Robotic process automation, E-commerce, Automation, Microsoft, EDI, IDP, Congressional pension, Document processing, Epicor, Customer service, Sales

VANCOUVER, BC, Jan. 31, 2024 /PRNewswire/ -- Conexiom, the leading Sales Order Automation SaaS provider, is excited to announce the availability of its next generation AI platform with major advances in the speed, accuracy, and coverage of its self -learning AI product – Conexiom Express.

Key Points:

VANCOUVER, BC, Jan. 31, 2024 /PRNewswire/ -- Conexiom , the leading Sales Order Automation SaaS provider, is excited to announce the availability of its next generation AI platform with major advances in the speed, accuracy, and coverage of its self -learning AI product – Conexiom Express.
The next-generation Conexiom Platform closes the digital order gap using specialized AI tuned for PO-backed orders.
"The next generation Conexiom Platform closes the complete digital order gap with the best outcomes applied from multiple AI models that are specifically tuned to the complexities of PO-backed sales orders," said Ani Gujrathi, Conexiom CTO.
Pre-built sales order validations and conversions to automate business rules such as part numbers, pricing, minimum order quantity, and unit of measure.

Royal Canin ePublishes Results from American Association of Feline Practitioners' Cat Friendly Certificate Program

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수요일, 1월 17, 2024

Royal Canin, Patient, Mars, Knowledge, Partnership, Mars, Incorporated, AAFP, CSR, Caregiver, Cat, Congressional pension, Veterinarian

ST. CHARLES, Mo., Jan. 17, 2024 /PRNewswire/ -- ROYAL CANIN® U.S. a division of Mars, Incorporated and leader in pet health nutrition, has released results from a survey conducted in partnership with the American Association of Feline Practitioners (AAFP). The findings, published in the white paper Getting Cats Back to Your Practice with the AAFP Cat Friendly Certificate Program, collected data from 822 individuals who completed the AAFP Cat Friendly Certificate through Royal Canin-sponsored access.

Key Points:

Since launching in 2020, the AAFP Cat Friendly Certificate Program has achieved significant success, with nearly 6,000 individuals completing the program through Royal Canin-sponsored access.
The findings, published in the white paper Getting Cats Back to Your Practice with the AAFP Cat Friendly Certificate Program, collected data from 822 individuals who completed the AAFP Cat Friendly Certificate through Royal Canin-sponsored access.
The AAFP developed the Cat Friendly Certificate Program for all veterinary team members, with the intention of improving individual knowledge, skills and best in-clinic practices for feline medicine.
For more information about Royal Canin-sponsored access to the AAFP Cat Friendly Certificate Program, ask your Royal Canin representative for a coupon code and then visit catvets.com/rc.

Silver Star Elevates First Call Resolution by 83 Percent While Surpassing Growth Plans in Record Time, Earning Calix ‘Giant of Customer Service and Support’ Award

Retrieved on:

화요일, 12월 12, 2023

Calix, Inc. (NYSE: CALX) honored its customer, Silver Star Communications (Silver Star), with a 2023 Calix Innovations Award , recognizing them as a “Giant of Customer Service and Support.” The award spotlights Silver Star for maintaining customer support excellence while growing rapidly across Idaho and western Wyoming.

Key Points:

Calix, Inc. (NYSE: CALX) honored its customer, Silver Star Communications (Silver Star), with a 2023 Calix Innovations Award , recognizing them as a “Giant of Customer Service and Support.” The award spotlights Silver Star for maintaining customer support excellence while growing rapidly across Idaho and western Wyoming.
A Calix customer for more than a decade, Silver Star leverages the Calix platform and award-winning Calix Customer Success Services (Customer Success) to provide superior customer support that contributes to exceptional subscriber experiences.
Along with support and training from Customer Success, Silver Star leverages deep data and insights in Calix Service Cloud on the Calix platform to advance subscriber visibility and improve operational efficiencies for their customer support team.
With the help of Calix Premier Customer Success and Calix Business Insights Services (a Customer Success program) Silver Star standardized troubleshooting processes using Service Cloud.