GoTo Resolve

GoTo Takes Modern Mobile Device Management to the Next Level with Miradore Premium+

Retrieved on: 
수요일, 4월 3, 2024

GoTo , the company making IT management, support, and business communications easy, today announced the release of Miradore Premium+ .

Key Points: 
  • GoTo , the company making IT management, support, and business communications easy, today announced the release of Miradore Premium+ .
  • Premium+ is a new subscription tier for Miradore, the mobile device management (MDM) product acquired by GoTo in 2022 .
  • “Miradore Premium+ represents a significant leap forward in mobile device management.
  • Miradore Premium+ makes device management simple for IT teams with comprehensive fleet tracking and reporting, automated enrollment and configurations, enterprise-level security, and easy-to-use remote support.

GoTo Boosts Portfolio with New AI Innovations and 60+ Product Enhancements

Retrieved on: 
화요일, 3월 26, 2024

GoTo , the company making IT management, support, and business communications easy, today unveiled significant enhancements to its solutions with the introduction of AI innovations and more than 60 new offerings, capabilities, and features throughout its portfolio.

Key Points: 
  • GoTo , the company making IT management, support, and business communications easy, today unveiled significant enhancements to its solutions with the introduction of AI innovations and more than 60 new offerings, capabilities, and features throughout its portfolio.
  • These newest innovations and offerings further establish GoTo as an essential partner that helps businesses boost productivity and deliver an exceptional customer and employee experience.
  • We’re thrilled to again deliver on our promise of making IT and business communications effortless and exceptional with the announcement of new cutting-edge AI innovations and more than 60 new capabilities,” says Olga Lagunova, Chief Product and Technology Officer, GoTo.
  • To see additional product updates and learn more about GoTo, please visit: www.goto.com/whats-new

Enterprise Connect’s Expo Hall Features Hundreds of Innovative Products and Services to Improve Communication, Collaboration, and CX Strategies

Retrieved on: 
월요일, 3월 18, 2024

Enterprise Connect , the leading conference and exhibition for enterprise communications and customer experience, will feature hundreds of innovative products and services in the Expo Hall.

Key Points: 
  • Enterprise Connect , the leading conference and exhibition for enterprise communications and customer experience, will feature hundreds of innovative products and services in the Expo Hall.
  • “Our Expo Hall is the only place to find the enterprise communications and customer experience providers displaying their solutions in one location.
  • Attendees will have the opportunity to see the hundreds of innovative products and service available to ensure they make the best purchasing decisions to improve their communication, collaboration, and CX strategies,” said Eric Krapf, General Manager, Enterprise Connect.
  • Afiniti , Booth #1311: Afiniti is a CX AI pioneer, delivering measurable business outcomes for Fortune 500 companies since 2006.

GoTo Celebrates Outstanding Partners: Announcing the 2023 Partner Award Winners

Retrieved on: 
화요일, 2월 27, 2024

GoTo , the company making IT management, support, and business communications easy, today announced the winners of its 2023 Partner Awards.

Key Points: 
  • GoTo , the company making IT management, support, and business communications easy, today announced the winners of its 2023 Partner Awards.
  • GoTo’s Partner Awards recognize Partners selling GoTo Resolve, LogMeIn Rescue, GoTo Connect, and GoTo Contact Center.
  • We’re excited to recognize their outstanding efforts in 2023, and we applaud our winners’ hard work and dedication to elevating businesses with powerful solutions like GoTo Resolve and GoTo Connect that make IT easy,” said Michael Day, Vice President of Global Partner Sales at GoTo.
  • The full list of 2023 winners include:
    Top Overall Partners: OneTel Holdings, LLC (West) and Global Communications, LLC (East)

GoTo Introduces GoPilot for GoTo Resolve, the First AI Assistant for End-to-End IT Management and Support

Retrieved on: 
수요일, 2월 21, 2024

GoTo , the company making IT management, support, and business communications easy, today announced GoPilot , its new AI assistant for GoTo Resolve .

Key Points: 
  • GoTo , the company making IT management, support, and business communications easy, today announced GoPilot , its new AI assistant for GoTo Resolve .
  • View the full release here: https://www.businesswire.com/news/home/20240221407521/en/
    GoPilot utilizes OpenAI’s API platform and a GoTo-owned AI stack to provide a first-of-its-kind AI assistant that operates across the end-to-end flow of IT management and support.
  • GoPilot will serve as IT professionals’ always-on assistant for detecting, remediating, and preventing endpoint issues.
  • “We’re extremely excited to introduce the market’s first end-to-end IT management and support AI assistant to GoTo Resolve customers, and to introduce even more AI innovations across GoTo’s solutions in the coming months.”
    To learn more about GoPilot for GoTo Resolve, visit: https://www.goto.com/it-management/resolve/ai

CNP Technologies Named GoTo Top Gold Partner in North America, Honored for Exemplary Sales Performance in 2023

Retrieved on: 
목요일, 2월 29, 2024

CHARLOTTE, N.C. , Feb. 29, 2024 /PRNewswire-PRWeb/ -- CNP Technologies, a leading innovative communications and IT solutions provider, is thrilled to announce its designation as the GoTo Top Gold Partner in North America for 2023.

Key Points: 
  • CHARLOTTE, N.C. , Feb. 29, 2024 /PRNewswire-PRWeb/ -- CNP Technologies, a leading innovative communications and IT solutions provider, is thrilled to announce its designation as the GoTo Top Gold Partner in North America for 2023.
  • "CNP's partnership with GoTo is a testament to the power of strong relationships and an exceptional product," said Gresham Worrell, Senior Director of Sales at CNP Technologies.
  • GoTo, a top company making IT management, support, and business communications easy, recently announced the winners of its 2023 Partner Awards.
  • These awards acknowledge partners who excel in selling GoTo Resolve, LogMeIn Rescue, GoTo Connect, and GoTo Contact Center.

GoTo Announces Executive Leadership Change; Names Rich Veldran CEO

Retrieved on: 
수요일, 1월 17, 2024

GoTo, the company making IT management, support, and business communications easy with flagship products GoTo Resolve , GoTo Connect and LogMeIn Rescue , today announced that Rich Veldran, its Chief Financial Officer, has assumed the role of Chief Executive Officer.

Key Points: 
  • GoTo, the company making IT management, support, and business communications easy with flagship products GoTo Resolve , GoTo Connect and LogMeIn Rescue , today announced that Rich Veldran, its Chief Financial Officer, has assumed the role of Chief Executive Officer.
  • Mr. Veldran will lead the company, implementing its strategy for growth, while continuing to oversee GoTo’s global finance organization.
  • Mike Kohlsdorf, the Chairman of the Board of GoTo, said, “we are excited for Rich to step into the Chief Executive role at this important time for the company.
  • Most recently, prior to joining GoTo, Veldran was a Senior Advisor and Executive Coach with Boston Consulting Group (BCG).

What’s New: GoTo Announces Nearly 60 Powerful Security Features, New Integrations, and AI Advancements to Meet Evolving Digital Workplace Needs

Retrieved on: 
화요일, 10월 24, 2023

GoTo , the company making IT management, support, and business communications easy with flagship products GoTo Resolve , GoTo Connect , and LogMeIn Rescue , today announced nearly 60 new product updates across its portfolio.

Key Points: 
  • GoTo , the company making IT management, support, and business communications easy with flagship products GoTo Resolve , GoTo Connect , and LogMeIn Rescue , today announced nearly 60 new product updates across its portfolio.
  • Companies must give their IT teams the absolute best tools to make it easier to empower their employees and customers.
  • The latest product releases from GoTo deliver just that with:
    Enhanced security and compliance for your critical IT management tools.
  • AI Chat Analysis for GoTo Connect instantly assesses customer satisfaction and generates concise summaries, resulting in a better understanding of customer interactions.

GoTo Announces Promotion of Damon Covey to Chief Product Officer and Welcomes New Head of User Experience, Ruth Frank

Retrieved on: 
화요일, 10월 3, 2023

GoTo , the company making IT management, support, and business communications easy with flagship products GoTo Resolve , GoTo Connect , and LogMeIn Rescue , today announced it has promoted Damon Covey to the role of chief product officer (CPO) and hired Ruth Frank as vice president, user experience (UX).

Key Points: 
  • GoTo , the company making IT management, support, and business communications easy with flagship products GoTo Resolve , GoTo Connect , and LogMeIn Rescue , today announced it has promoted Damon Covey to the role of chief product officer (CPO) and hired Ruth Frank as vice president, user experience (UX).
  • Covey joined GoTo in 2021 as the company’s senior vice president and head of product.
  • This month, GoTo welcomes Ruth Frank as the company’s new head of UX within the Product team, where she’ll lead the ideation, user research, and design functions for product development.
  • “It is my pleasure to congratulate Damon on his promotion and welcome Ruth to her new role at GoTo,” said Paddy Srinivasan, CEO at GoTo.

New Study Shows GoTo Customers Reduce IT Support Time by 57%, Achieve Nearly 400% ROI with LogMeIn Rescue

Retrieved on: 
화요일, 9월 19, 2023

GoTo , the company making IT management, support, and business communications easy with flagship products GoTo Resolve , GoTo Connect , and LogMeIn Rescue , today announced findings from a new commissioned study conducted by Forrester Consulting on behalf of GoTo.

Key Points: 
  • GoTo , the company making IT management, support, and business communications easy with flagship products GoTo Resolve , GoTo Connect , and LogMeIn Rescue , today announced findings from a new commissioned study conducted by Forrester Consulting on behalf of GoTo.
  • The Total Economic Impact™ (TEI) study examines the business and financial benefits of Rescue, the company’s remote support solution used by thousands of global enterprise customers for secure, seamless IT support.
  • A 45% cost reduction for in-person IT support and a 15% reduction of in-person support trips by using remote support tools.
  • Now, we have one per 150.”
    To see the full study and learn more about Rescue, visit: www.logmeinrescue.com/resources/total-economic-impact-study