Openstream.ai Gets Key Patent for Multimodal AI-Driven Digital Twins of Humans to Scale Access to Experts
BRIDGEWATER, N.J., March 26, 2024 /PRNewswire/ -- Openstream.ai, the leading provider of neuro-symbolic, plan-based multimodal Conversational AI platform and solutions for visionaries, today announced the expansion of its multimodality patent portfolio with the issuance of the patent entitled "System and Method for Automated Digital Twin Behavior Modeling for Multimodal Conversations." This patented approach gives the visionary clients of its platform Eva™ (Enterprise Virtual Assistant) the ability to deploy advanced virtual assistants that are digital twins of human experts with their knowledge and unique personas that can engage in empathetic, hallucination-free natural conversations with end-users.
- Digital Twins of Experts can take the form of AI Avatars, AI Virtual, or AI Voice agents on any channel or engage in any language to collaborate with end-users to help them achieve their goals.
- This allows an enterprise to scale and deploy twins to support customer service, employee help desk, or co-pilot use cases as needed 24/7/365.
- "The ability to build and deploy Digital Twins of Expert humans in the enterprise has been the holy grail of AI endeavors within the expert community for several decades.
- The use of digital twins in various business sectors is expected to boom in the next few years.