CSM

ServiceNow Plays a Major or Mission-Critical Role in 70% of Enterprises, Says Windward Consulting Group Study

Retrieved on: 
화요일, 9월 14, 2021

Organizations see ServiceNow as an enterprise solution capable of driving value across all business functions, with most saying it plays a major or mission-critical role.

Key Points: 
  • Organizations see ServiceNow as an enterprise solution capable of driving value across all business functions, with most saying it plays a major or mission-critical role.
  • These areas are ripe for operational improvements driven by ServiceNow," said Sean McDermott , CEO of Windward Consulting.
  • Key insights from the study include:
    70% of users say ServiceNow plays a major or mission-critical role in their organization.
  • This study was commissioned by Windward Consulting Group and produced by Helix Market Research as a benchmarking survey to measure the relative maturity level of ServiceNow adoption across the enterprise.

Conversica Implements Conversational AI With Customer Success Teams to Bolster Customer Retention Rates and Revenue

Retrieved on: 
목요일, 9월 9, 2021

FOSTER CITY, Calif., Sept. 09, 2021 (GLOBE NEWSWIRE) -- Conversica, Inc. , a leader in Conversational AI solutions for enterprise revenue teams that help organizations attract, acquire and grow customers at scale, today reinforced its strategy to provide Conversational AI solutions across the entire customer revenue lifecycle as being the only vendor to provide Conversational Customer Success via its AI Assistants.

Key Points: 
  • FOSTER CITY, Calif., Sept. 09, 2021 (GLOBE NEWSWIRE) -- Conversica, Inc. , a leader in Conversational AI solutions for enterprise revenue teams that help organizations attract, acquire and grow customers at scale, today reinforced its strategy to provide Conversational AI solutions across the entire customer revenue lifecycle as being the only vendor to provide Conversational Customer Success via its AI Assistants.
  • Conversicas AI Assistants for Conversational Customer Success helps highly leveraged customer success teams to drive customer health and business outcomes.
  • Using Conversicas Conversational Customer Success solution, companies are able to realize a significant increase in CSM capacity and time savings.
  • Conversica is the leading provider of Conversational AI solutions that help enterprise marketing, sales, and customer success teams attract, acquire and grow customers at scale across the customer revenue lifecycle.

Copper Fox Announces Desktop Study of Van Dyke Project

Retrieved on: 
화요일, 8월 17, 2021

Elmer B. Stewart, President and CEO of Copper Fox stated, "The results of the 2020 PEA indicated the Van Dyke deposit to be a technically sound, potential mid-tier, in-situ copper recovery (ISCR) project.

Key Points: 
  • Elmer B. Stewart, President and CEO of Copper Fox stated, "The results of the 2020 PEA indicated the Van Dyke deposit to be a technically sound, potential mid-tier, in-situ copper recovery (ISCR) project.
  • Historically the project has been permitted for production of copper using ISCR methods on several occasions, with copper production of four million pounds reported.
  • The study is expected to outline the timeline and estimated cost should Copper Fox decide to enter the formal permitting process for the project.
  • The principal assets of Copper Fox and its wholly owned Canadian and United States subsidiaries, being Northern Fox Copper Inc. and Desert Fox Copper Inc., are the 25% interest in the Schaft Creek Joint Venture with Teck Resources Limited on the Schaft Creek copper-gold-molybdenum-silver project located in northwestern British Columbia and the 100% ownership of the Van Dyke oxide copper project located in Miami, Arizona.

Prepare Yourself for One of the Most Complex Yet Rewarding Fields Out There - The Project Maverick Offers New E-book to Help Applicants Prep for Project Management Professional Certification

Retrieved on: 
월요일, 8월 16, 2021

A PMP industry expert, Lorna Davis has spent over a decade in business and relationship management, project planning, and service delivery.

Key Points: 
  • A PMP industry expert, Lorna Davis has spent over a decade in business and relationship management, project planning, and service delivery.
  • The "Start from Scratch" e-book is available via The Project Maverick site.
  • "As founder of The Project Maverick, I know all about navigating and climbing the ladder in the PMP industry," said Lorna Davis, MBA, PMP, CSM.
  • A wealth of tips, study hacks, and other PMP Certification secrets to streamline the process and frontload applicants for success.

Global Software Development Firm Selects 3CLogic to Streamline Customer Engagements and Solve Inquiries Faster

Retrieved on: 
목요일, 8월 12, 2021

3CLogic , the leading voice-enabling and cloud contact center solution for ServiceNow , today announced its selection by a major global software development firm specializing in IT automation and device management services for over 40,000 businesses worldwide.

Key Points: 
  • 3CLogic , the leading voice-enabling and cloud contact center solution for ServiceNow , today announced its selection by a major global software development firm specializing in IT automation and device management services for over 40,000 businesses worldwide.
  • The decision comes as the organization seeks to improve its customer service operations as its suite of products and international footprint continue to expand.
  • When all else fails, it remains the channel customers default to and rely on to solve their issues.
  • 3CLogic is a ServiceNow certified technology partner offering voice and cloud call center services for IT Service Management (ITSM), Customer Service Management (CSM), and Employee Workflows (HR) to organizations globally.

Threat Stack Releases New Alert Context Functionality

Retrieved on: 
수요일, 8월 11, 2021

Threat Stack , a leader in cloud security for infrastructure and applications, today announced new alert context functionality to reduce mean-time-to-know (MTTK) within the Threat Stack Cloud Security Platform.

Key Points: 
  • Threat Stack , a leader in cloud security for infrastructure and applications, today announced new alert context functionality to reduce mean-time-to-know (MTTK) within the Threat Stack Cloud Security Platform.
  • Threat Stacks enhanced alert context provides meaningful data that will help guide security leaders investigations into high severity alerts in real-time.
  • At Threat Stack, we want to arm our customers with the ability to prioritize and investigate alerts with ease, said Chris Ford, VP of Product at Threat Stack.
  • The new alert context functionality reduces MTTK so users can triage alerts quickly and directly through the Threat Stack Cloud Security Platform.

Enrich Products Ionization Launches New Products with Full Water System Remote Monitoring

Retrieved on: 
목요일, 8월 5, 2021

The Ion Generator accompanies another new water treatment technology update -- Copper-Silver Monitor (CSM). CSM was developed in partnership with HF scientific, a Watts brand, to measure, monitor, and report daily on the concentration of copper and silver in the water distribution system. The CSM communicates directly with the ionization system so that adjustments can be made quickly and correctly, resulting in cleaner and safer water.

Key Points: 
  • PITTSBURGH , Aug. 5, 2021 /PRNewswire-PRWeb/ -- Enrich Products Ionization (EPI) has launched its newest Ion Generator controller to help facilities effectively and proactively fight legionella in their water.
  • EPI's Ion Generator controller is set up with local and remote monitoring of crucial settings and alarms.
  • EPI's Copper-Silver Ionization system provides 24/7 monitoring on the whole plumbing system.
  • The CSM communicates directly with the ionization system so that adjustments can be made quickly and correctly, resulting in cleaner and safer water.

New CEO of CSM Group has a message: It's time to build

Retrieved on: 
월요일, 8월 2, 2021

KALAMAZOO, Mich., Aug. 2, 2021 /PRNewswire/ -- This August, innovative construction management firm CSM Group welcomes visionary leader Stuart Mason, formerly with Arcadis and AECOM, as CEO.

Key Points: 
  • KALAMAZOO, Mich., Aug. 2, 2021 /PRNewswire/ -- This August, innovative construction management firm CSM Group welcomes visionary leader Stuart Mason, formerly with Arcadis and AECOM, as CEO.
  • He recognizes a similar spirit and promise of growth in CSM Group a medium-sized firm with big projects, big plans, and big innovation.
  • "It's not just what we build but how we deliver it that shapes human experience and what we can accomplish.
  • "Together, we're going to deliver the client service that sets CSM Group apart and so much more."

Construction management firm announces Austin expansion, new leadership

Retrieved on: 
월요일, 8월 2, 2021

KALAMAZOO, Mich., Aug. 2, 2021 /PRNewswire/ --This August, leading construction management firm CSM Group welcomes Stuart Mason, formerly a senior leader with Arcadis and AECOM, as CEO.

Key Points: 
  • KALAMAZOO, Mich., Aug. 2, 2021 /PRNewswire/ --This August, leading construction management firm CSM Group welcomes Stuart Mason, formerly a senior leader with Arcadis and AECOM, as CEO.
  • With this transition, the company will open a satellite office in Mason's home base of Austin, Texas.
  • The new location will help CSM Group grow where the market is growing in Austin and across the Southwest.
  • He recognizes a similar spirit and promise of growth in CSM Group a medium-sized firm with big projects, big plans, and big innovation.

Virtual 2 Day Certified ScrumMaster (CSM) Course (May 8-9, 2021) - ResearchAndMarkets.com

Retrieved on: 
금요일, 4월 23, 2021

b'The "Certified ScrumMaster (CSM) Course" training has been added to ResearchAndMarkets.com\'s offering.\nMaster Scrum and help your Scrum team perform at their highest level.

Key Points: 
  • b'The "Certified ScrumMaster (CSM) Course" training has been added to ResearchAndMarkets.com\'s offering.\nMaster Scrum and help your Scrum team perform at their highest level.
  • Lead projects and in turn the organization, to success, by implementing Scrum values, principles and practices.\nThis 2-day comprehensive Certified ScrumMaster (CSM) course will boost your confidence in discerning the Scrum framework, team roles, events and artifacts and demonstrate your expertise in the Scrum industry.\nThe provider is a Global Registered Education Provider (REP) of Scrum Alliance and the course is conducted by Certified Scrum Trainers (CSTs).
  • We look forward to having you in our program soon.\nResearchAndMarkets.com is the world\'s leading source for international market research reports and market data.
  • We provide you with the latest data on international and regional markets, key industries, the top companies, new products and the latest trends.\nView source version on businesswire.com: https://www.businesswire.com/news/home/20210423005401/en/\n'