ServiceNow Plays a Major or Mission-Critical Role in 70% of Enterprises, Says Windward Consulting Group Study
Organizations see ServiceNow as an enterprise solution capable of driving value across all business functions, with most saying it plays a major or mission-critical role.
- Organizations see ServiceNow as an enterprise solution capable of driving value across all business functions, with most saying it plays a major or mission-critical role.
- These areas are ripe for operational improvements driven by ServiceNow," said Sean McDermott , CEO of Windward Consulting.
- Key insights from the study include:
70% of users say ServiceNow plays a major or mission-critical role in their organization. - This study was commissioned by Windward Consulting Group and produced by Helix Market Research as a benchmarking survey to measure the relative maturity level of ServiceNow adoption across the enterprise.