Hinduja Group

HGS Launches Comprehensive Suite of Cybersecurity Solutions

Retrieved on: 
월요일, 5월 13, 2024
Consulting, Data Management, Technology, Professional Services, Security, Other Technology, Data Analytics, Software, Artificial Intelligence, Other Professional Services, Legal, Digital forensics, Computer security, Intellectual, Risk, Cloud-native computing, BPM, Ecosystem, Artificial intelligence, Digital, Cloud computing security, HGS, CSPM, IOT, AI, Test management, Automation, Security testing, Machine learning, Computer, Cybercrime, Excellence, Risk management, Hinduja Group, Medical device

Hinduja Global Solutions (HGS) (listed on BSE & NSE), a leading provider of solutions in digital experience, business process management (BPM) and digital media services today announced the launch of a comprehensive suite of cutting-edge Cybersecurity solutions for the market.

Key Points: 
  • Hinduja Global Solutions (HGS) (listed on BSE & NSE), a leading provider of solutions in digital experience, business process management (BPM) and digital media services today announced the launch of a comprehensive suite of cutting-edge Cybersecurity solutions for the market.
  • The suite comprises of seven essential Cybersecurity solution offerings designed to provide enterprises with state-of-the-art protection against evolving cyber threats.
  • Our suite of cybersecurity solutions at HGS has been carefully crafted leveraging our extensive in-house expertise and cutting-edge technologies.
  • HGS CyberSecurity solutions ensure an elevated standard of risk management, actively identifying and mitigating potential risks to ensure the seamless continuity of AI-led operations.

Cranium and HGS Partnership Optimizes Business Operations Assurance for End-to-End Trust

Retrieved on: 
화요일, 3월 12, 2024
Organization, Software as a service, Risk management, Data science, Partnership, Trust, Risk, HGS, CISO, AI, CX, BPM, Security, Hinduja Group, Medical device

Through this unique collaboration, HGS and Cranium provides customers with end-to-end solutions for AI trustworthiness and cybersecurity and risk solutions.

Key Points: 
  • Through this unique collaboration, HGS and Cranium provides customers with end-to-end solutions for AI trustworthiness and cybersecurity and risk solutions.
  • "We're at the forefront of an exciting paradigm shift," said Phani Dasari, CISO & Head of Security Services at HGS, reflecting on the new partnership.
  • "In aligning with Cranium AI, we're not just optimizing processes; we're redefining the landscape of business operations assurance.
  • "As we continue to accelerate Cranium's innovation in the AI security realm, a partnership with HGS continues our expansion efforts globally."

HGS Next-Gen Accelerator for Contact Centers Harnessing the Power of Generative Artificial Intelligence, Now Available to All Brands

Retrieved on: 
화요일, 12월 19, 2023
Marketing, Data Management, Communications, Technology, Telecommunications, Networks, Artificial Intelligence, Hinduja Group, Workflow, HGS, Human, Learning, Automation, CX

Agent X streamlines call center agent workflow while enhancing customer interaction.

Key Points: 
  • Agent X streamlines call center agent workflow while enhancing customer interaction.
  • The first of its kind holistic contact center accelerator, HGS Agent X™ leans into the power of the voice interaction by transcribing 100% of voice of the customer.
  • Turning this unstructured voice into data provides a 360-degree view of customers desires and uses this insight to power agent engagements with a unified knowledge base and learning and engagement tools.
  • Through at-the-ready access to tools and information, Agent X additionally contributes to overall contact center agent satisfaction and, ultimately, retention as well as increase brand loyalty for the end customer.

Hinduja Global Solutions: New Research Shows Customer Experience Decision Makers Betting Big on Artificial Intelligence

Retrieved on: 
화요일, 12월 12, 2023
Networks, Data Management, Technology, Artificial Intelligence, Software, Research, Morale, Organization, Investment, Liquorice, EX, Artificial intelligence, CX, HGS, EVP, Automation, BSE, Hinduja Group, NSE, Sales, Renewable energy

With advancements like generative AI and automation, the way organizations approach CX looks increasingly different in the modern business landscape.

Key Points: 
  • With advancements like generative AI and automation, the way organizations approach CX looks increasingly different in the modern business landscape.
  • “HGS sought to create a compendium for CX and EX decision makers to reference when prioritizing budgets and solutions to implement,” said Andrew Kokes, EVP and global head of marketing for HGS.
  • These investments include:
    While tech has been a priority, CX decision makers who arm call center employees with solutions and accelerators can make it really count.
  • HGS commissioned Wakefield Research to conduct this survey of 300 U.S. customer experience decision makers at for-profit organizations with a minimum of 500 employees, between August 29 and September 10, 2023.

HGS organizes 3 day Tech Roadshow in Australia

Retrieved on: 
토요일, 7월 29, 2023
ACT, Strategic alliance, Senior advisor, Hinduja Group, CX, Press club, Investment Commission, Former, Government, HGS, Austrade, BPM, The Hills Shire, Royal Automobile Club, National Press Club (Australia), Asialink

SYDNEY, July 28, 2023 /PRNewswire/ -- Hinduja Global Solutions (HGS), a leading provider of solutions in digital consumer experience (CX), business process management (BPM), and digital media services, had organized its much-anticipated HGS Tech Roadshow in Australia in the week of July 17th in Canberra and Sydney.

Key Points: 
  • The HGS Tech Roadshow in Canberra was co-hosted by the esteemed India-Australia Strategic Alliance.
  • As part of the Tech Roadshow, a panel discussion took place at the prestigious National Press Club of Australia, held in collaboration with the Canberra Business Chamber.
  • The HGS Tech Roadshow provided a great interactive platform for business leaders, innovators, and tech enthusiasts to delve into the boundless possibilities of data analytics and AI in the CX landscape.
  • The HGS Tech Roadshow was successful in fostering meaningful connections and exploring the transformative potential of data analytics and AI in delivering exceptional customer experiences in the Australian market.

HGS Colombia to ramp up to more than 300 employees by end of 2023

Retrieved on: 
화요일, 7월 18, 2023
NSE, Mayor's Office of Film, Theatre & Broadcasting, BSE, Hinduja Group, CX, BPM, HGS, Airline

BARRANQUILLA, Colombia, July 18, 2023 /PRNewswire/ -- Hinduja Global Solutions (HGS) (listed on BSE & NSE), a leading provider of solutions in digital consumer experience (CX), business process management (BPM) and digital media services, today announced the inauguration of its multilingual customer experience (CX) hub in Barranquilla, Colombia. The inauguration was attended by HGS' Group CEO Partha DeSarkar and eminent government officials from the country.

Key Points: 
  • The inauguration was attended by HGS' Group CEO Partha DeSarkar and eminent government officials from the country.
  • At present, the CX hub has more than 150 employees and is expected to ramp up to more than 300 by the end of 2023.
  • The hub, which initially began operations in November 2022 from a co-working space, is currently supporting clients with English, Spanish, and Portuguese CX requirements.
  • HGS believes that the new hub in Barranquilla will act as a catalyst to significantly scale its CX capabilities for its expanding multilingual client base globally.

Accor's branded residence portfolio set to triple over the next five years

Retrieved on: 
월요일, 6월 5, 2023
Food, F&B, Creativity, Ennismore, Work, SLS, Atlantis The Palm, Dubai, Raffles, Ecosystem, Hinduja Group, Hotel, Business Bay, Accor

Currently, Accor is welcoming residents home at some 40 branded residence communities around the world, with another 100+ projects under development, across 20 distinct brand collections.

Key Points: 
  • Currently, Accor is welcoming residents home at some 40 branded residence communities around the world, with another 100+ projects under development, across 20 distinct brand collections.
  • By 2027, the company expects to have more than 150 branded residences in operation, an increase of more than 300%.
  • These properties are supported by Accor One Living , the company's industry-first platform focused on the development, design and operation of mixed-use projects and branded living communities.
  • "Global demand for branded residences is being driven by a number of societal and demographic trends," added Mr. Tisdall.

Accor's branded residence portfolio set to triple over the next five years

Retrieved on: 
월요일, 6월 5, 2023
Food, F&B, Creativity, Ennismore, Work, SLS, Accor, Atlantis The Palm, Dubai, Raffles, Ecosystem, Hinduja Group, Hotel, Business Bay

PARIS, June 5, 2023 /PRNewswire/ -- Accor, a world-leading hospitality group, and the second largest developer and operator of branded residences globally, today provided an update on the progress of its fast-growing, branded residences business line. Currently, Accor is welcoming residents home at some 40 branded residence communities around the world, with another 100+ projects under development, across 20 distinct brand collections. By 2027, the company expects to have more than 150 branded residences in operation, an increase of more than 300%. These properties are supported by Accor One Living, the company's industry-first platform focused on the development, design and operation of mixed-use projects and branded living communities. Through Accor One Living, homeowners, guests, and partners are connected to Accor's diverse ecosystem of brands, expertise, and solutions - creating a constant flow of new opportunities to live, work, and play.

Key Points: 
  • Currently, Accor is welcoming residents home at some 40 branded residence communities around the world, with another 100+ projects under development, across 20 distinct brand collections.
  • By 2027, the company expects to have more than 150 branded residences in operation, an increase of more than 300%.
  • These properties are supported by Accor One Living , the company's industry-first platform focused on the development, design and operation of mixed-use projects and branded living communities.
  • "Global demand for branded residences is being driven by a number of societal and demographic trends," added Mr. Tisdall.

TTEC expands European capabilities, announces Adam Foster as President of TTEC EMEA

Retrieved on: 
목요일, 1월 26, 2023
Hinduja Group, CX, TTEC, Customer experience, Growth, HGS, NTT, Management, Consultant

DENVER, Jan. 26, 2023 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), one of the largest global customer experience (CX) technology and services innovators for end-to-end digital CX solutions, today announced that Adam Foster has been named President of TTEC EMEA.

Key Points: 
  • DENVER, Jan. 26, 2023 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), one of the largest global customer experience (CX) technology and services innovators for end-to-end digital CX solutions, today announced that Adam Foster has been named President of TTEC EMEA.
  • TTEC is committed to driving significant growth across Europe, Middle East, and Africa and we will continue to invest in top talent.
  • That's why I am thrilled to welcome Adam Foster to the TTEC family," said Ken Tuchman, Chairman and CEO, TTEC.
  • TTEC also announced Rob Allman as the leader for TTEC Digital in EMEA.

Meazure Learning Expands Leadership Team With Key New Hires

Retrieved on: 
수요일, 1월 18, 2023
ITIL, SVP, Education, Environment, Senior, AI, Hinduja Group, Software, Software as a service, Army, Management

BIRMINGHAM, Ala., Jan. 18, 2023  /PRNewswire-PRWeb/ -- Meazure Learning, a leading provider of end-to-end test development and delivery solutions for higher-education and professional testing organizations, today announced the addition of two new executives to its leadership team. Neil Isford comes on board as the Senior Vice President & General Manager of Professional Testing, and Shawne Hodges takes on the role of Senior Vice President of Service Delivery.

Key Points: 
  • BIRMINGHAM, Ala., Jan. 18, 2023 /PRNewswire-PRWeb/ -- Meazure Learning, a leading provider of end-to-end test development and delivery solutions for higher-education and professional testing organizations, today announced the addition of two new executives to its leadership team.
  • Meazure Learning continues to transform the assessment industry through enhanced test security services, flexible delivery models, and innovative technology solutions.
  • He comes to Meazure Learning with a successful track record of implementing best practices and improving key performance indicators.
  • "We're very excited about the new members of our leadership team," says Timothy McClinton, CEO of Meazure Learning.