Report: State of Consumer Attitudes on Ecommerce, Fraud, & CX 2023-2024
Global business intelligence and risk prevention provider, ClearSale ( http://clear.sale ), today announced the publication of its annual State of Consumer Attitudes on Ecommerce, Fraud, & CX 2023-2024 .
- Global business intelligence and risk prevention provider, ClearSale ( http://clear.sale ), today announced the publication of its annual State of Consumer Attitudes on Ecommerce, Fraud, & CX 2023-2024 .
- Despite warnings of reduced consumer spending in 2023, ecommerce sales increased with consumers spending nearly four times more online than they did in stores.
- Key findings from 2024’s report include:
The three most important factors that online consumers consider are price, shipping and selection. - The data collected provides insight into the attitudes and behaviors of consumers across age, gender, nationality, and online shopping investment.