Case management

NICE Actimize Recognized as Category Leader in the Chartis 2024 CLM Solutions for Corporate and Investment Banking Vendor Landscape Report

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수요일, 5월 8, 2024

NICE Actimize, a NICE (NASDAQ: NICE) business, has been recognized by Chartis Research as a Category Leader in its recently released 2024 CLM Solutions for Corporate and Investment Banking Market Update and Vendor Landscape Report.

Key Points: 
  • NICE Actimize, a NICE (NASDAQ: NICE) business, has been recognized by Chartis Research as a Category Leader in its recently released 2024 CLM Solutions for Corporate and Investment Banking Market Update and Vendor Landscape Report.
  • The Chartis CLM (Client Lifecyle Management) RiskTech Quadrant® rated vendors across Market Potential and Completeness of Offering criteria and covered nine vendors of CLM solutions in this report.
  • NICE Actimize achieved industry-leading scores across various vendor capabilities for the categories of entity management, workflow and automation and system interfaces and APIs.
  • “NICE Actimize has extended its CLM capabilities considerably alongside its ability to onboard and monitor complex corporate clients,” said Ahmad Kataf, Senior Research Specialist at Chartis.

ServiceNow delivers faster, more efficient operations and better employee experiences for the manufacturing industry with AI-powered purpose-built solutions

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화요일, 5월 7, 2024

Manufacturing Commercial Operations (MCO) incorporates generative AI (GenAI) to streamline sales, service and support, and order-to-cash processes.

Key Points: 
  • Manufacturing Commercial Operations (MCO) incorporates generative AI (GenAI) to streamline sales, service and support, and order-to-cash processes.
  • At the same time, manual processes and siloed systems often result in high-costs, inefficient operations, and poor customer and employee experiences.
  • “ServiceNow is uniquely equipped to turn some of manufacturing’s biggest challenges into their greatest opportunities,” said Rohit Batra, general manager, manufacturing and telecommunications, media, and technology at ServiceNow.
  • Manufacturing Commercial Operations and EC Pro Kiosk are expected to be generally available to all customers in the ServiceNow Store on May 7.

OPEXUS Announces Record Growth with Impressive New Bookings and Customer Retention

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화요일, 5월 7, 2024

In 2023, OPEXUS saw 83% growth in new bookings and 99% logo retention.

Key Points: 
  • In 2023, OPEXUS saw 83% growth in new bookings and 99% logo retention.
  • In 2023, OPEXUS continued meeting this demand and fueled its growth with the addition of 43 new government customers across the company’s FOIAXpress® and eCASE® applications for audit, investigations, FOIA, and workforce management.
  • OPEXUS is the leader in FedRAMP-certified government process management software with more than 30 years of experience supporting public institutions.
  • Located in the heart of Washington D.C., OPEXUS works with more than 150 public institutions in the US and Canada.

CrowdStrike Delivers the Next Generation of SIEM to Power the AI-Native SOC

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화요일, 5월 7, 2024

RSA Conference 2024 -- CrowdStrike (NASDAQ: CRWD) today announced new CrowdStrike Falcon® Next-Gen SIEM innovations to liberate customers from the constraints of legacy SIEM products and power the AI-Native SOC.

Key Points: 
  • RSA Conference 2024 -- CrowdStrike (NASDAQ: CRWD) today announced new CrowdStrike Falcon® Next-Gen SIEM innovations to liberate customers from the constraints of legacy SIEM products and power the AI-Native SOC.
  • With this release, CrowdStrike sets the standard for the next generation of SIEM, engineered to power the AI-native SOC.
  • Customers are hungry for better technology that delivers instant time-to-value and increased functionality at a lower total cost of ownership,” said George Kurtz, CEO and co-founder, CrowdStrike.
  • Add Threat Intelligence with Custom Lookup Files: Easily add threat intelligence or custom content to Falcon Next-Gen SIEM to drive searches, without cumbersome manual processes.

Stellar Cyber to Unveil Gen AI Capabilities for Award-Winning Open XDR Platform and More at RSA Conference

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월요일, 5월 6, 2024

Stellar Cyber, the innovator of Open XDR technology, will premiere a new set of capabilities in its SecOps platform at the RSA Conference this week in San Francisco, highlighted by the debut of its Gen AI-powered Open XDR Investigator.

Key Points: 
  • Stellar Cyber, the innovator of Open XDR technology, will premiere a new set of capabilities in its SecOps platform at the RSA Conference this week in San Francisco, highlighted by the debut of its Gen AI-powered Open XDR Investigator.
  • With thousands of attendees expected at RSA this year, Stellar Cyber anticipates demonstrating the latest version of its Open XDR platform to hundreds of security professionals over the four-day conference.
  • Gen AI Open XDR Investigator: A new investigation assistant powered by Gen AI allows security analysts to interact with the Open XDR Platform via simple questions, returning the precise data requested.
  • “The RSA Conference allows us to interact with existing customers and partners face-to-face," said Aimei Wei, CTO and Co-Founder of Stellar Cyber.

Leading Teletherapy Provider Recognizes Six School Districts for Exemplary Service to Students, Clinicians

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화요일, 5월 7, 2024

NEW YORK, May 7, 2024 /PRNewswire/ -- Presence, a premier solution for PreK–12 remote evaluation and teletherapy services, today announced six winners of its "Partner of the Year" awards for the 2023-2024 school year. The awards recognize school partners that have demonstrated exemplary service to students and clinicians. The 2023-2024 Partner of the Year winners are from urban, suburban, rural, and virtual school communities.

Key Points: 
  • The awards recognize school partners that have demonstrated exemplary service to students and clinicians.
  • The 2023-2024 Partner of the Year winners are from urban, suburban, rural, and virtual school communities.
  • "Our Partners of the Year are embracing teletherapy as an innovative way to address this concerning challenge.
  • The Presence therapy platform is designed by clinicians, for clinicians, with the goal of enhancing human connection between a therapist and their student in every session.

Sedgwick launches AI-powered care guidance application for claims management

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월요일, 5월 6, 2024

The AI-powered care guidance is designed to supplement the efforts of Sedgwick's talented claims professionals in ensuring timely, quality care for injured and ill workers.

Key Points: 
  • The AI-powered care guidance is designed to supplement the efforts of Sedgwick's talented claims professionals in ensuring timely, quality care for injured and ill workers.
  • By identifying subtle patterns that might otherwise be overlooked, AI care guidance detects the warning signs of claim severity early in the process and facilitates prompt referrals to appropriate clinical resources, including case management, surgery support, pharmacy management and behavioral health specialists.
  • "The AI care guidance application is our new paradigm for combining innovative technologies with human connection in the claims process," said Adam Fisher, Sedgwick's Chief Data Officer.
  • The company aims to apply lessons from the model to other lines of business, including liability claims involving bodily injury.

Nordic Consulting announces partnership with Clinical Healthcare Analytics to bring decision intelligence at the point-of-care

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수요일, 5월 1, 2024

MADISON, Wis., May 1, 2024 /PRNewswire/ -- Nordic Consulting, a global health and technology consulting company, announced today a partnership with Clinical Healthcare Analytics (CHA), an organization dedicated to improved clinical care and optimized case management through real-time analytics. Nordic will offer, consult on and implement CHA's enterprise suite of fully integrated diagnostic and treatment analytic solutions for select EHR platforms.

Key Points: 
  • MADISON, Wis., May 1, 2024 /PRNewswire/ -- Nordic Consulting , a global health and technology consulting company, announced today a partnership with Clinical Healthcare Analytics (CHA), an organization dedicated to improved clinical care and optimized case management through real-time analytics.
  • Nordic will offer, consult on and implement CHA's enterprise suite of fully integrated diagnostic and treatment analytic solutions for select EHR platforms.
  • "Nordic's consultants bring the deep technical expertise and healthcare operations knowledge needed to seamlessly integrate CHA into world-class health systems' existing workflows and processes," said Jerry Baker, president of Clinical Healthcare Analytics.
  • To learn how CHA delivers on the long-promised vision for improved clinical care and optimized case management through timely analytics, contact Nordic .

Therap Services Redefines Efficiency: Exploring the Upgraded Case Note Features

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화요일, 4월 30, 2024

The Case Note module enables Providers and Oversight Providers to comprehensively document service delivery particulars within specified timeframes.

Key Points: 
  • The Case Note module enables Providers and Oversight Providers to comprehensively document service delivery particulars within specified timeframes.
  • Users also have the flexibility to designate Case Notes as billable, face-to-face encounters, and/or utilize them for billing generation purposes.
  • Recently, Therap Services introduced a series of updates to their Case Note module, aimed at redefining efficiency and enhancing the user experience for their customers.
  • By centralizing this information in one accessible location, Therap Services ensures that agencies can make informed decisions and be compliant with regulatory requirements.

DWYER WORKFORCE DEVELOPMENT EXPANDS EFFORTS TO ALLEVIATE SENIOR HEALTHCARE STAFFING SHORTAGE AMID GROWING NATIONAL CRISIS

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월요일, 4월 29, 2024

BALTIMORE, April 29, 2024 /PRNewswire/ -- Jack and Nancy Dwyer Workforce Development Center, Inc. ("Dwyer Workforce Development" or "DWD") today announced its commitment to providing Certified Nursing Assistant (CNA) training and job placement support, case management, and wraparound services to over 3,500 individuals nationwide in 2024. Those placed will achieve an estimated $80 million in annual earnings. This announcement follows an impactful 2023 for DWD and the White House's newly announced nursing home minimum staffing mandate.

Key Points: 
  • Our nation's healthcare industry faces significant challenges, with an already strained workforce and a rapidly growing senior population that is expected to more than double by 2050.
  • With more than 10,000 Americans turning 65 every day, the White House's newly announced nursing home minimum staffing mandate only underscores the importance of finding creative solutions to solve the nation's growing senior healthcare workforce staffing crisis.
  • As a national nonprofit committed to alleviating this crisis, Dwyer Workforce Development's top priority remains expanding our innovative and holistic workforce development model across the country to support the evolving needs of our healthcare system.
  • Serve as a national workforce development model to redefine healthcare staffing.