Utah Blitzz

Video Platform for Remote Customer Support Wins ISG Startup Challenge

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金曜日, 12月 8, 2023
Consulting, Data Management, Consumer Electronics, Technology, Professional Services, Security, Apps, Applications, Software, Networks, Audio, Video, Mobile, Wireless, Hitachi, TBM, Research, Organization, Margaritaville Resort Orlando, Margaritaville Casino, Telecommunications, Artificial intelligence, IBM, Insurance, Orange Business Services, Utah Blitzz, ISG, Software as a service, Rackspace Technology, AI, Workplace, Environment, Technology Business Management Council, Cryptocurrency, Unisys

A live video tool that allows businesses and their customers to look through a smartphone camera together for technical support won the ISG Startup Challenge at the ISG Digital Business Summit , hosted by Information Services Group ( ISG ) (Nasdaq: III ), a leading global technology research and advisory firm.

Key Points: 
  • A live video tool that allows businesses and their customers to look through a smartphone camera together for technical support won the ISG Startup Challenge at the ISG Digital Business Summit , hosted by Information Services Group ( ISG ) (Nasdaq: III ), a leading global technology research and advisory firm.
  • ISG Startup Challenges feature entrepreneurs behind innovative solutions who deliver pitches on how their technology will add the most value to a business or community.
  • Event judges question the presenters, and audience members vote for the technology they are more likely to implement within their own organizations.
  • ISG Startup Challenge audience members attending the ISG Digital Business Summit, November 1–3, at the Margaritaville Resort in Orlando, Florida, selected the remote customer service video solution Blitzz the challenge winner.

Enterprises See Technology, Workplace Services Critical for Success, ISG Study Says

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木曜日, 10月 26, 2023
Consulting, Data Management, Technology, Professional Services, Security, Software, Artificial Intelligence, Networks, Internet, Mobile, Wireless, Hardware, Digital, Insurance, Growth, CX, Technology Business Management Council, ESG, Margaritaville Resort Casino, SVP, United Bank, Rackspace Technology, Workplace, ISG, Hitachi, Orange Business Services, Organization, Research, Acquisition, Artificial intelligence, RS, Machine learning, TBM, CFO, Electronics, Citigroup, ML, Air Canada, Information technology, Harman, AI, Margaritaville Casino, User experience, IBM, SPC, Utah Blitzz, Management, Retail, Unisys, Walgreens, Biphasic and polyphasic sleep, Northwestern Mutual

They are looking to workplace services solutions to bridge the gap.

Key Points: 
  • They are looking to workplace services solutions to bridge the gap.
  • The event will feature speakers from Marsh, Citigroup, Walgreens, Northwestern Mutual, Orange Business, RS Eden, United Bank, Polysleep and more.
  • “Enterprises need to enable secure, seamless delivery and customer experience to succeed,” said Iain Fisher, global Future of Work lead for ISG and co-host of the ISG Digital Business Summit.
  • “Enterprises know they need practical information and a plan for cutting-edge technologies,” said Anay Nawathe, ISG cloud delivery lead and co-host of the ISG Digital Business Summit.

SaskTel Selects Blitzz’s App-Free Video to Enhance Technical Support Services

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火曜日, 5月 30, 2023
Operation, Communication, Travel, Information and communications technology, Internet, Quick Assist, ICT, SAN, SaskTel, Mobile phone, Hotel, Online shopping, Utah Blitzz

Blitzz Concierge is a remote video support service that helps technical support teams save money and reduce site visits.

Key Points: 
  • Blitzz Concierge is a remote video support service that helps technical support teams save money and reduce site visits.
  • SaskTel provides wireline and wireless communications services, including landline telephone, mobile networks, broadband internet, and security services.
  • With Blitzz’s app-free video tool, SaskTel is able to better support technical agents, reduce operating costs, and improve customer service by lowering the average issue resolution time.
  • “With Blitzz’s app-free video support software, SaskTel can deliver high quality tech support services and provide a more stream-lined and efficient user experience.”
    For more information about Blitzz, visit www.blitzz.co .

Guidewire Celebrates Powerful Momentum of its PartnerConnect Ecosystem

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木曜日, 5月 11, 2023
Telecommunications, Software, Networks, Internet, Data Management, Technology, Apps, Applications, Security, Cloud, Insurance, Partnership, Interview, ACORD, Utah Blitzz, Internet of things, API, Risk management, Intelligence, P&C, CMT, Digital adoption platform, Organization, Data analysis, Simon Fizes, baron de Sauves, Access, Risk, Microsoft Excel, Artificial intelligence, Digital, AI, ROI, AR, Trailblazer, DAP, Fintech, NYSE, Automation, Advantage, Distribution (marketing), Medical device, Guy-wire, Select

Guidewire (NYSE: GWRE) announced its Guidewire Marketplace is now home to over 200 partner apps, solidifying the PartnerConnect Solution ecosystem’s position as the largest in the P&C industry.

Key Points: 
  • Guidewire (NYSE: GWRE) announced its Guidewire Marketplace is now home to over 200 partner apps, solidifying the PartnerConnect Solution ecosystem’s position as the largest in the P&C industry.
  • With over 180 Solution partners, the Guidewire PartnerConnect ecosystem continues to expand the breadth of innovative solutions to benefit its global community of P&C insurers.
  • Guidewire scouts the next generation of insurtech innovation for insurers as it identifies and incubates potential new members of its PartnerConnect program.
  • The following former Insurtech Vanguards have joined Guidewire PartnerConnect as new Solution partners:
    ZestyAI is an AI-powered, predictive property and climate risk platform for insurers.

Toscano Floor Designs Selects Blitzz’s App-Free Video Support to Enhance Installation Process

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木曜日, 3月 9, 2023
Travel, SMS, SAN, Maintenance, Communication, Mobile phone, Online shopping, Utah Blitzz

Toscano Floor Designs provides a number of flooring services – from consultation to installation – throughout the state of New York.

Key Points: 
  • Toscano Floor Designs provides a number of flooring services – from consultation to installation – throughout the state of New York.
  • Blitzz’s live, one-click, app-free video support software modernizes Toscano’s installation and project management process by allowing its people to remotely evaluate on-site progress, troubleshoot problems, and share updates in real-time.
  • Improved communication: Blitzz allows Toscano to have a more interactive experience and support early site preview for installations and consultations.
  • More efficient sales process: Toscano Floor Designs uses Blitzz to remotely assess a prospective customer’s space, provide more accurate quotes, and share initial ideas.

MICT SETA Partners with Blitzz to Utilize App-Free, Video Support Platform for Site Inspections

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水曜日, 1月 18, 2023
Skills Development Act, 1998, Information technology, Quality assurance, COVID-19, Communication, Telecommunication, Travel, Accreditation, Education, Maintenance, Partnership, MICT, Electronics, ICT, SAN, Media, Advertising, SETA, Sector Education and Training Authority, Mobile phone, Online shopping, Utah Blitzz

MICT SETA will use Blitzz’s app-free, video support platform to evaluate if sites are meeting the requirements needed to successfully execute accredited skills training in advertising, film and electronic media, electronics, information technology, and telecommunications.

Key Points: 
  • MICT SETA will use Blitzz’s app-free, video support platform to evaluate if sites are meeting the requirements needed to successfully execute accredited skills training in advertising, film and electronic media, electronics, information technology, and telecommunications.
  • Before Blitzz, the MICT SETA Quality Assurance team traveled to the various implementation sites for inspection, often requiring lengthy journeys and overnight visits.
  • With the introduction of Blitzz, a 3-6 hour one-way trip is replaced by a remote video inspection, reducing costs, accelerating implementation site visits and improving turn-around times.
  • Improved communication: Blitzz video-support technology allows MICT SETA to see each implementation site regardless of the distance, and to collaborate with on-site facility teams as required for site inspection.

Databricks Extends Partner Program with Introduction of Brickbuilder Solutions

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木曜日, 3月 17, 2022
ISV, LinkedIn, Organization, Investment, Tableau, Risk management, Multimedia, Financial services, Forecasting, AI, Comcast, Microsoft Power BI, Deloitte, Solution, View, Learning, SVP, Industry, Twitter, Ecosystem, H&M, Apache Hadoop, Apache Spark, Blog, SQL, Data, Cryptocurrency, Video game console, Online shopping, Arctium, Databricks, Salesforce, Avanade, Facebook, Utah Blitzz

SAN FRANCISCO, March 17, 2022 /PRNewswire/ -- Databricks, the Data and AI company and pioneer of the data lakehouse paradigm, is increasing its investment in its growing partner ecosystem as more customers adopt the lakehouse. Today, Databricks is announcing the debut of Brickbuilder Solutions: data and AI solutions expertly designed by leading consulting partners to address industry-specific business requirements on the Databricks Lakehouse Platform.

Key Points: 
  • Today, Databricks is announcing the debut of Brickbuilder Solutions : data and AI solutions expertly designed by leading consulting partners to address industry-specific business requirements on the Databricks Lakehouse Platform.
  • "Along with Databricks, we have combined the significant investments and strengths of both companies to meet and support client demand through industry solutions.
  • Visit the Databricks blog to learn more about Brickbuilder Solutions available today.
  • Databricks partners who are interested in learning more about Brickbuilder Solutions are encouraged to attend Databricks Partner Kickoff on March 28th.

Databricks Extends Partner Program with Introduction of Brickbuilder Solutions

Retrieved on: 
木曜日, 3月 17, 2022
ISV, LinkedIn, Organization, Investment, Tableau, Risk management, Financial services, Forecasting, AI, Comcast, Microsoft Power BI, Deloitte, Solution, Learning, SVP, Industry, Twitter, Ecosystem, H&M, Apache Hadoop, Apache Spark, Blog, SQL, Data, Video game console, Construction, Arctium, Databricks, Salesforce, Avanade, Facebook, Utah Blitzz

SAN FRANCISCO, March 17, 2022 /PRNewswire/ -- Databricks, the Data and AI company and pioneer of the data lakehouse paradigm, is increasing its investment in its growing partner ecosystem as more customers adopt the lakehouse. Today, Databricks is announcing the debut of Brickbuilder Solutions: data and AI solutions expertly designed by leading consulting partners to address industry-specific business requirements on the Databricks Lakehouse Platform.

Key Points: 
  • Today, Databricks is announcing the debut of Brickbuilder Solutions : data and AI solutions expertly designed by leading consulting partners to address industry-specific business requirements on the Databricks Lakehouse Platform.
  • "Along with Databricks, we have combined the significant investments and strengths of both companies to meet and support client demand through industry solutions.
  • Visit the Databricks blog to learn more about Brickbuilder Solutions available today.
  • Databricks partners who are interested in learning more about Brickbuilder Solutions are encouraged to attend Databricks Partner Kickoff on March 28th.

Arcion, Formerly Blitzz, Secures $13M Series A To Transform Data Infrastructure

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木曜日, 2月 17, 2022
Data Management, Security, Technology, Other Technology, Software, Networks, Internet, Database, CDC, YouTube, Technology, SAP, Bessemer, LinkedIn, Name, Bessemer Venture Partners, Fortune 500, IBM, Patent, Ford Torino engine specifications, Growth, Databricks, Multimedia, ELT, Oracle, Video game console, Online shopping, Computer data storage, Utah Blitzz, Arctium

Arcion changes this with its first-of-its-kind, zero-code solution that enables enterprises to deploy high-performance, high-volume data pipelines in minutes instead of months.

Key Points: 
  • Arcion changes this with its first-of-its-kind, zero-code solution that enables enterprises to deploy high-performance, high-volume data pipelines in minutes instead of months.
  • As data becomes generated and sprawled across applications, databases and cloud destinations, all companies will look to fully utilize the data they own.
  • Arcion marks the beginning of a new era in data infrastructure where data flows freely, without limitations, armies of staff, or brittle connections.
  • Deploy zero-code data pipelines to enable real-time data replication, AI/ML-based data analytics, ELT streaming, and more with Arcion today.

Blitzz Helps BMW Bring Roadside Assistance and Customer Support to Your Smartphone

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火曜日, 2月 8, 2022
GLOBE, BMW, Industry, Maintenance, Motorcycle, BMW Group Plant Dingolfing, US, Marketing, MINI, Motor vehicle, SAN, Technology, Rolls-Royce Motor Cars, CEO, Roadside assistance, Coronavirus, Silicon, Smartphone, Insurance, Running, Communication, Online shopping, Road, Utah Blitzz, Designworks, LLC

BMW of North America is taking this virtual innovation one step further through its collaboration with Blitzz, a live, remote video support and inspection platform.

Key Points: 
  • BMW of North America is taking this virtual innovation one step further through its collaboration with Blitzz, a live, remote video support and inspection platform.
  • Instead of downloading an app, BMW Genius or Roadside Assistance customers can get a support link via text and be immediately connected with the representatives supporting their case via their smartphone.
  • Video support tools like Blitzz are transforming the way our master technicians interact with customers from afar, said Noel Burris, Manager, BMW Roadside Assistance program.
  • With Blitzz technology, BMW customer support teams can take that a step further with real-time video support.