Triumph Motorcycle Dealers Ranked First in Industry Study for Providing Quick and Easy Service Appointments
Following the Triumph dealers in the rankings were dealers who service Harley-Davidson’s electric Livewire brand, BMW, Aprilia and Polaris Off-Road.
- Following the Triumph dealers in the rankings were dealers who service Harley-Davidson’s electric Livewire brand, BMW, Aprilia and Polaris Off-Road.
- 62% of the total score is determined by efficiency measurements, while 38% of the total score is determined by quality measurements.
- One in seven (15%) of the study’s powersports customers hung up their phone having failed in their attempt to schedule service.
- “Satisfied service customers are more likely to be long-time loyal customers not only for service work, but also when it's time to buy another vehicle.”
Pied Piper PSI industry studies have been conducted annually since 2007.