PBX

Growth Opportunities in the North American UCaaS Market: AI-Powered Innovation Will Determine the Future of Cloud Communications - ResearchAndMarkets.com

Retrieved on: 
Venerdì, Maggio 31, 2024
Technology, Mobile, Wireless, Data Management, Telecommunications, Cloud, Microsoft, COVID-19, Organization, Oracle Cloud, Investment, Amazon Web Services, Google Cloud, Azure, IP, Digital technology, PBX

The "Growth Opportunities in the North American UCaaS Market" report has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • The "Growth Opportunities in the North American UCaaS Market" report has been added to ResearchAndMarkets.com's offering.
  • Macro-economic and socio-political trends have had a considerable impact on the North American UCaaS market in the past four years.
  • The North American UCaaS market is expected to remain on a steady growth trajectory.
  • This market analysis provides valuable insights on UCaaS market growth drivers and restraints, competitive factors and growth opportunities.

Avaya and RingCentral Expand Strategic Partnership with AI-Powered Communications and Collaboration Experiences

Retrieved on: 
Lunedì, Maggio 13, 2024
Technology, Professional Services, Business, Electronic Commerce, Marketing, Communications, Telecommunications, Apps, Applications, Software, Artificial Intelligence, VoIP, Cloud, Partnership, Microsoft, RingCentral, UC, Investment, Aura, Digital, CIO, AXP, Microsoft Teams, Communication, Research, PBX, Seneca Foods, CX, CC, Multimedia, ACO, RNG, Network equipment provider

This new hybrid offering allows users within the same organization to seamlessly collaborate with each other, whether individuals are using Avaya Aura or Avaya Cloud Office telephony solutions. Customers gain additional value from their existing investments in Avaya’s solutions by combining them with RingCentral’s video calling and messaging features, including RingSense™ AI -- RingCentral’s core AI platform. This hybrid solution, which is exclusively available through this partnership, also provides Avaya’s enterprise customers with the choice to utilize their existing Avaya Aura Platform or cloud-based Avaya Cloud Office by RingCentral (ACO) for call control functionality, enabling a seamless user experience across messaging, video and phone.

Key Points: 
  • View the full release here: https://www.businesswire.com/news/home/20240513262792/en/
    This new hybrid offering allows users within the same organization to seamlessly collaborate with each other, whether individuals are using Avaya Aura or Avaya Cloud Office telephony solutions.
  • Alan Masarek, Avaya CEO, said, “Our expanded partnership with RingCentral enhances communications and collaboration experiences for our global customers.
  • “We’re excited to build on our partnership with Avaya through a solution that flexibly serves Avaya’s UC customer needs.
  • In addition, the integration of the Avaya Experience Platform (AXP) public cloud contact center with ACO provides customers with a unified communications and contact center integrated experience.

Broadvoice Wins 2024 Unified Communications Product of the Year Award

Retrieved on: 
Giovedì, Maggio 9, 2024
Internet, VoIP, Technology, Telecommunications, Software, Salesforce, Webhook, TMC, INTERNET, Microsoft, PBX, CSAT, Learning curve, Orientation

Broadvoice , an omnichannel contact center platform and unified communications provider for small and mid-market enterprises and BPOs, announced that its b-hive UCaaS platform was awarded the 2024 Unified Communications Product of the Year Award.

Key Points: 
  • Broadvoice , an omnichannel contact center platform and unified communications provider for small and mid-market enterprises and BPOs, announced that its b-hive UCaaS platform was awarded the 2024 Unified Communications Product of the Year Award.
  • Presented by TMC’s INTERNET TELEPHONY magazine, the award honors the most innovative unified communications products and solutions available in the marketplace.
  • “It gives me great pleasure to honor Broadvoice as a 2024 recipient of TMC’s Unified Communications Product of the Year Award for its innovative b-hive UCaaS platform,” said Rich Tehrani, CEO of TMC.
  • “Our judges were very impressed with the ingenuity and excellence displayed by Broadvoice in their groundbreaking work on b-hive.”
    Winners of the 2024 Unified Communications Product of the Year Award will be announced online and highlighted in INTERNET TELEPHONY magazine.

Reinvent Telecom Receives 2024 INTERNET TELEPHONY Product of the Year Award

Retrieved on: 
Martedì, Aprile 16, 2024
Cloud, TMC, MSS, LNP, Microsoft Teams, INTERNET, SMS, SIP, PBX, Microsoft, Unified communications, Telecom, Channel, White, Mobile phone

SCOTTSDALE, Ariz. , April 16, 2024 /PRNewswire-PRWeb/ -- Reinvent Telecom, a provider of wholesale unified communications, SIP trunking, business messaging, direct routing for Microsoft Teams and contact center as a service solutions, announced today that TMC, a global, integrated media company, has named Reinvent's Unified Communications & Collaboration as a Service Platform as a recipient of a 2024 INTERNET TELEPHONY Product of the Year Award.

Key Points: 
  • We're honored to have been awarded the 2024 INTERNET TELEPHONY Product of the Year Award by TMC.
  • "I am honored to recognize Reinvent with a 2024 Product of the Year Award for its commitment to excellence and innovation," said Rich Tehrani , CEO, TMC.
  • "We're honored to have been awarded the 2024 INTERNET TELEPHONY Product of the Year Award by TMC," said David Ansehl, Director of Channel at Reinvent Telecom.
  • This award is a recognition of our innovation and we'll continue to introduce new product enhancements and offerings throughout 2024."

Global Desktop and Cordless Phone Market Forecast to 2030: Untapped Demand Among Key Employee Segments Drives Demand for New Desktop and Cordless Phones - ResearchAndMarkets.com

Retrieved on: 
Venerdì, Aprile 5, 2024
Technology, Consumer Electronics, PBX, TDM, Organization, Growth, Communication, Multiplexer, DECT, IP, Generation Z, Voice over WLAN, Gen

The "Global Desktop and Cordless Phone Market, Forecast to 2030" report has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • The "Global Desktop and Cordless Phone Market, Forecast to 2030" report has been added to ResearchAndMarkets.com's offering.
  • However, in today's digital age, organization's have a plethora of digital tools at their disposal for communicating.
  • It is no longer sufficient for devices to simply support traditional PBX services such as call grouping or directory services.
  • This study provides an in-depth analysis of the global desktop and cordless phone market, including forecasts for revenues and units sold between 2023 and 2030.

Enterprise Connect’s Expo Hall Features Hundreds of Innovative Products and Services to Improve Communication, Collaboration, and CX Strategies

Retrieved on: 
Lunedì, Marzo 18, 2024
Hardware, IOT (Internet of Things), Social Media, Content Marketing, Technology, Public Relations, Investor Relations, Communications, Apps, Applications, Artificial Intelligence, Media, Telecommunications, Software, Networks, Internet, Mobile, Wireless, Cloud, Knowledge, Theta, Software as a service, Administrator, CX, Enterprise, SMS, Goto, Generative, AX, Pulse, Investment, Zoom, USB, Conversation, Shure, Cisco Webex, Genesys, Microsoft, BPO, TEAMS, EX, Partnership, BMA, RingCentral, AWS, Disruption, Nectar, Booth, Exhibition, RSI, PBX, System, EGain, ROI, Organization, DSP, IVR, Communication, Theatre, Chatbot, Secure, GDPR, VERSA, ASC, Cisco, Fortune 500, Aura, Microsoft Teams, Sinch, API, Expo Hall, NexGen, GoTo Resolve, LED, USB-to-serial adapter, Motus, KMS (hypertext), Culture, Logitech, AudioCodes, AVANT, CIC, Original design manufacturer, Intelligence cycle, Human, Sales

Enterprise Connect , the leading conference and exhibition for enterprise communications and customer experience, will feature hundreds of innovative products and services in the Expo Hall.

Key Points: 
  • Enterprise Connect , the leading conference and exhibition for enterprise communications and customer experience, will feature hundreds of innovative products and services in the Expo Hall.
  • “Our Expo Hall is the only place to find the enterprise communications and customer experience providers displaying their solutions in one location.
  • Attendees will have the opportunity to see the hundreds of innovative products and service available to ensure they make the best purchasing decisions to improve their communication, collaboration, and CX strategies,” said Eric Krapf, General Manager, Enterprise Connect.
  • Afiniti , Booth #1311: Afiniti is a CX AI pioneer, delivering measurable business outcomes for Fortune 500 companies since 2006.

Alcatraz AI Unveils Rock X: Revolutionizing Exterior Access Control with Frictionless and Secure Facial Authentication Technology

Retrieved on: 
Martedì, Marzo 26, 2024
PBX, Temperature, IP66, Organization, Face, Darkness, AI, Lido, Control, Access control, ISC, Tymnet, Completeness, Sunlight, ACS, Rain, SIP, Privacy, Snow, Frictionless, Weather

CUPERTINO, Calif., March 26, 2024 /PRNewswire-PRWeb/ -- Alcatraz AI, a global leader in frictionless access control solutions, is proud to announce the debut of the revolutionary exterior Rock X during ISC West 2024 in Las Vegas, showcased in Booth 31075.

Key Points: 
  • Alcatraz AI Unveils Rock X: Revolutionizing Exterior Access Control with Frictionless and Secure Facial Authentication Technology
    CUPERTINO, Calif., March 26, 2024 /PRNewswire-PRWeb/ -- Alcatraz AI, a global leader in frictionless access control solutions, is proud to announce the debut of the revolutionary exterior Rock X during ISC West 2024 in Las Vegas, showcased in Booth 31075.
  • Rock X sets a new standard in outdoor access control, featuring frictionless and secure facial authentication technology for a wide range of applications.
  • "The introduction of the exterior Rock X marks a paradigm shift in outdoor access control," said Tina D'Agostin, CEO at Alcatraz AI.
  • Yet, Alcatraz has successfully overcome these challenges with Rock X, making facial authentication universal.

Broadvoice Awarded 2023 Global Excellence Award from Acquisition International Magazine

Retrieved on: 
Mercoledì, Febbraio 28, 2024
Cloud, News, AI Global Media, PBX, Salesforce, UC, Microsoft, BroadVoice, Research, Webhook, ROI

LOS ANGELES, Feb. 28, 2024 /PRNewswire/ -- Broadvoice, an omnichannel contact center platform and unified communications provider for small and mid-market enterprises and BPOs, announced that it was named a winner of Acquisition International (AI) Magazine's 2023 Global Excellence Awards for Best SME Cloud Communications Company. 

Key Points: 
  • LOS ANGELES, Feb. 28, 2024 /PRNewswire/ -- Broadvoice , an omnichannel contact center platform and unified communications provider for small and mid-market enterprises and BPOs, announced that it was named a winner of Acquisition International (AI) Magazine's 2023 Global Excellence Awards for Best SME Cloud Communications Company.
  • They recognize innovative companies, teams and individuals who are driving change, surpassing expectations and excelling across the vast corporate landscape.
  • Broadvoice technology supports the ways small and mid-market businesses connect and interact with customers, regardless of the channel or location.
  • "Earning AI Magazine's Global Excellence Award confirms that we're delivering critical business-building solutions that help our partners effectively scale their operations and boost customer experience."

NextPlane Brings GenAI and Seamless Interconnection Between Microsoft Teams, UCaaS, and CX Platforms

Retrieved on: 
Mercoledì, Febbraio 21, 2024
SAN, Research, Area studies, TEAMS, AI, API, Microsoft Graph, LMMS, OpenAI, SBC, Communication, Unified communications, Human, Meta, SIP trunking, UC, Social graph, Independent, HP OpenCall, PBX, CX, Microsoft, Environment, Software, Microsoft Teams, Mobile phone

NextPlane enables subscribers to upgrade their Microsoft Teams calls with an advanced AI companion that transcribes and analyzes voice and video calls.

Key Points: 
  • NextPlane enables subscribers to upgrade their Microsoft Teams calls with an advanced AI companion that transcribes and analyzes voice and video calls.
  • NextPlane serves as a dynamic interoperability layer, future-proofing integration with the Microsoft Graph API or SIP Gateway.
  • This latest feature enhances CX platforms by matching consumers with agents using sentiment analysis for personalized interactions.
  • NextPlane OpenAxys functions as an abstraction layer, bridging the gap between UC platforms, custom applications, AI tools, and LLMs.

Reinvent Telecom Introduces New IP Phones & Devices From Snom

Retrieved on: 
Mercoledì, Febbraio 14, 2024
Collection, Senior, White, Channel, Sale, VTech, SIP, Microsoft Teams, Voice over IP, IP, PBX, Telecom, Microsoft, Mobile phone

SCOTTSDALE, Ariz. and FORT LAUDERDALE, Fla., Feb. 14, 2024 /PRNewswire-PRWeb/ -- Reinvent Telecom, a provider of wholesale unified communications, SIP trunking, business messaging, direct routing for Microsoft Teams and contact center as a service solutions, announced today at ITEXPO in Fort Lauderdale, Florida, that Snom has been approved for use on the Reinvent wholesale platform, making leading IP phones and devices available for sale by reseller partners in the Reinvent White-Label and CoBranded Partner Programs.

Key Points: 
  • These business phones are sold through a wide network of trusted partners and are backed by North American-based training and support.
  • Reinvent Telecom built and operates a wholesale communications platform that empowers its reseller partners to transform their businesses into next-generation cloud-based communications service providers.
  • With Reinvent Telecom's platform, partners can build a successful cloud voice business while keeping full ownership and control of their customers.
  • "Historically, we've used IP phones from Snom's parent organization VTech in our Hosted Hospitality Suite solution for room devices.