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Concentrix Named a Leader and Star Performer in Everest Group’s Trust and Safety Services PEAK Matrix® Assessment 2024

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Giovedì, Aprile 25, 2024

Safety, Investment, Practice, Webhelp, Automation, Concentrix, Proteus

NEWARK, Calif., April 25, 2024 (GLOBE NEWSWIRE) -- Concentrix Corporation (NASDAQ: CNXC), a global technology and services leader, announced today it has been named a Leader and Star Performer by global analyst firm Everest Group in its Trust and Safety Services PEAK Matrix® Assessment 2024.

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NEWARK, Calif., April 25, 2024 (GLOBE NEWSWIRE) -- Concentrix Corporation (NASDAQ: CNXC), a global technology and services leader, announced today it has been named a Leader and Star Performer by global analyst firm Everest Group in its Trust and Safety Services PEAK Matrix® Assessment 2024.
The assessment evaluates leading trust and safety providers that offer services designed to protect online platforms from bad actors and harmful content.
Among 27 leading trust and safety providers, Concentrix earned Star Performer positioning, based on year-over-year improvement on the matrix.
For more information on Concentrix’ trust and safety services, see the Everest Group report .

Pigment Recognized in the 2024 Gartner® Market Guide for Cloud Extended Planning and Analysis Solutions

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Lunedì, Febbraio 5, 2024

Cloud, Pigment, SAN, XP, PVH, Research, Publication, Webhelp

SAN FRANCISCO, Feb. 5, 2024 /PRNewswire/ -- Business planning platform Pigment has been recognized as a Representative Vendor in the Gartner® Market Guide for Cloud Extended Planning and Analysis (xP&A) Solutions.

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SAN FRANCISCO, Feb. 5, 2024 /PRNewswire/ -- Business planning platform Pigment has been recognized as a Representative Vendor in the Gartner® Market Guide for Cloud Extended Planning and Analysis (xP&A) Solutions.
This demand is being fuelled by "business executives seeking to make tactical and strategic decisions based on accurate and reliable enterprise performance data (or insights)."
"At Pigment, we've always understood that in a fast-paced business landscape, truly effective planning hinges on the ability to access information in real-time, collaborate seamlessly, and expand beyond the boundaries of finance teams," said Eléonore Crespo, co-CEO, Pigment.
Gartner, Market Guide for Cloud Extended Planning and Analysis Solutions, by David Penny, Robert Anderson, Greg Leiter, Published 16 January 2024.

Pigment Recognized in the 2024 Gartner® Market Guide for Cloud Extended Planning and Analysis Solutions

Retrieved on:

Lunedì, Febbraio 5, 2024

Cloud, Pigment, SAN, XP, PVH, Research, Publication, Webhelp

SAN FRANCISCO, Feb. 5, 2024 /PRNewswire/ -- Business planning platform Pigment has been recognized as a Representative Vendor in the Gartner® Market Guide for Cloud Extended Planning and Analysis (xP&A) Solutions.

Key Points:

SAN FRANCISCO, Feb. 5, 2024 /PRNewswire/ -- Business planning platform Pigment has been recognized as a Representative Vendor in the Gartner® Market Guide for Cloud Extended Planning and Analysis (xP&A) Solutions.
This demand is being fuelled by "business executives seeking to make tactical and strategic decisions based on accurate and reliable enterprise performance data (or insights)."
"At Pigment, we've always understood that in a fast-paced business landscape, truly effective planning hinges on the ability to access information in real-time, collaborate seamlessly, and expand beyond the boundaries of finance teams," said Eléonore Crespo, co-CEO, Pigment.
Gartner, Market Guide for Cloud Extended Planning and Analysis Solutions, by David Penny, Robert Anderson, Greg Leiter, Published 16 January 2024.

Wizz Transforms Safety Into Self-Expression Through Partnerships with Yoti, Sight Engine, Webhelp and Besedo

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Giovedì, Dicembre 14, 2023

The app is now taking its safety and security efforts a step further by transforming its partnerships with Yoti , Sight Engine , Besedo and Webhelp into a long-term program aimed at continuously identifying and eliminating issues related to age-verification, content moderation and user privacy.

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The app is now taking its safety and security efforts a step further by transforming its partnerships with Yoti , Sight Engine , Besedo and Webhelp into a long-term program aimed at continuously identifying and eliminating issues related to age-verification, content moderation and user privacy.
Sight Engine has built models to assess numerous types of potentially offensive content, including those specifically prohibited by Wizz.
This holistic system not only gives users peace of mind, but significantly reduces the likelihood that offensive content will spread.
Wizz’s Safety Ecosystem is a nod to its long-term commitment to user experience, which has been present since its first day.

Concentrix Reports Third Quarter 2023 Results; Raises Quarterly Dividend 10 Percent

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Mercoledì, Settembre 27, 2023

Depreciation, Concentrix, EPS, Webhelp, Acquisition, GAAP, Share repurchase, Bank, Pharmaceutical industry, Video game, Security (finance), Holding company

Non-GAAP operating income was $231.0 million, or 14.1% of revenue, compared with $221.5 million, or 14.0% of revenue, in the prior year third quarter.

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Non-GAAP operating income was $231.0 million, or 14.1% of revenue, compared with $221.5 million, or 14.0% of revenue, in the prior year third quarter.
Adjusted EBITDA was $269.3 million, or 16.5% of revenue, compared with $258.4 million, or 16.4% of revenue, in the prior year third quarter.
The Company’s Board of Directors has declared a quarterly dividend of $0.3025 per share payable on November 7, 2023, to shareholders of record at the close of business on October 27, 2023.
Fourth Quarter Fiscal 2023 Expectations:
Fourth quarter reported revenue is expected to be in the range of $2.190 billion to $2.215 billion.

Concentrix and Webhelp Complete Combination, Creating a Diversified Global CX Leader, Well-Positioned for Growth

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Lunedì, Settembre 25, 2023

Groupe Bruxelles Lambert, Chairperson, Concentrix, CX, Partner, Growth, AI, Retail, Webhelp

While the combined company finalizes its permanent name, it will operate under the trade name Concentrix + Webhelp.

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While the combined company finalizes its permanent name, it will operate under the trade name Concentrix + Webhelp.
This combination further positions Concentrix + Webhelp as a global CX leader, with an expanded breadth of generative AI solutions, digital capabilities, and high-value services.
I am truly honored to work with such a diverse and talented team,” said Chris Caldwell, CEO of Concentrix + Webhelp.
Olivier is an entrepreneur, philanthropist, co-founder, and former CEO of Webhelp and will serve as Vice Chair of the Board.

Providers Lift Global Wave of Contact Center Modernization

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Mercoledì, Settembre 20, 2023

“In order to keep up, more companies are engaging with service providers for contact center expertise.”

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“In order to keep up, more companies are engaging with service providers for contact center expertise.”
Enterprises are embracing automation for some contact center functions, but they recognize that excellent CX requires a fine balance between technology and people, ISG says.
AI has taken on a central role in contact center systems as more enterprises adopt it and develop innovations, ISG says.
“AI and analytics are prime areas of interest in contact center CX,” said Jan Erik Aase, partner and global leader, ISG Provider Lens Research.
The 2023 ISG Provider Lens™ global Contact Center — Customer Experience Services report evaluates the capabilities of 32 providers across four quadrants: Digital Operations, Hybrid Working Solutions, Intelligent CX (AI & Analytics) and Social Media CX Services.

Concentrix Provides Update on Pending Combination with Webhelp; Schedules Release of Fiscal Third Quarter 2023 Financial Results and Webcast of Investor Conference Call

Retrieved on:

Venerdì, Settembre 15, 2023

Webcast, Growth, Webhelp, CX, Concentrix, Eastern Time Zone, Rare-earth element

The closing of the transaction remains subject to customary closing conditions.

Key Points:

The closing of the transaction remains subject to customary closing conditions.
The Company plans to host a conference call and webcast with the investment community to discuss the financial results that same evening on Wednesday, September 27, 2023, at 5:00 pm, Eastern Time.
The live conference call will be accessible via webcast in listen-only mode on the Investor Relations section of the Concentrix website, specifically under “Events and Presentations” at https://ir.concentrix.com/events-and-presentations .
A replay of the conference call will be made available on the website following the event.

Wizz: The fast-growing social app tackling loneliness among young adults expands to Europe

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Martedì, Settembre 5, 2023

Music, Partnership, Harvard University, Parent, Android, Loneliness, IOS, Webhelp, Social isolation, Active users, Ageing, Environment, Video game, Wizz

In April 2023, Wizz successfully expanded its footprint to several European countries, including the Nordics, France, Spain, Italy, Benelux, Switzerland, Austria, and Germany.

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In April 2023, Wizz successfully expanded its footprint to several European countries, including the Nordics, France, Spain, Italy, Benelux, Switzerland, Austria, and Germany.
This milestone comes on the heels of achieving 1 million Daily Active Users and a remarkable 10 million downloads across iOS and Android platforms.
A recent study by Harvard University highlighted a loneliness epidemic among young adults.
"Technology can be a powerful tool in solving the problem of loneliness, especially among young adults," says Aymeric Roffe, CEO of Wizz.

NICE Announces International Elite Partners of the Year Award Winners

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Mercoledì, Agosto 30, 2023

NICE (Nasdaq: NICE) today announced the winners of the NICE International Elite Partners of the Year award.

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NICE (Nasdaq: NICE) today announced the winners of the NICE International Elite Partners of the Year award.
The winning partners were recognized for their excellence in driving businesses to adopt digital and purpose-built AI solutions to deliver exceptional customer experience.
The winners of the NICE International Elite Partners of the Year award are:
Cloud Implementation Partner of the Year – Recognizing the continued adoption of a single, open cloud-native platform to drive next-level digital customer experience.
Darren Rushworth, President, NICE International, said, “Our international partners are an essential component of NICE’s ongoing market leadership around the world.