Vserv Digital Services

Xylem Receives Frost & Sullivan Award for Innovative Smart Water System Management Solutions Enhancing Production Uptime

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Mercredi, juin 21, 2023

SAN ANTONIO, June 21, 2023 /PRNewswire/ -- Frost & Sullivan recently researched the smart pharmaceutical water management market and based on its findings, recognizes Xylem with the prestigious 2023 North American New Product Innovation Leadership Award. This award comes to Xylem through the recent addition of Evoqua Water Technologies to its portfolio in May of this year. With the acquisition of Evoqua, Xylem is now a leader in mission-critical water treatment solutions and services that address the full water lifecycle needs of multiple verticals, including municipal, industrial, and recreational customers.

Key Points: 
  • Xylem has over 100 years of experience providing cutting-edge solutions that optimize water system management and ensure water safety for future generations.
  • SAN ANTONIO, June 21, 2023 /PRNewswire/ -- Frost & Sullivan recently researched the smart pharmaceutical water management market and based on its findings, recognizes Xylem with the prestigious 2023 North American New Product Innovation Leadership Award.
  • This award comes to Xylem through the recent addition of Evoqua Water Technologies to its portfolio in May of this year.
  • Both Xylem and the former Evoqua brand have strong reputations for delivering high-quality, reliable, and sustainable water and wastewater solutions.

BMC Helix Recognized as a Leader in GigaOm Radar for IT Service Management

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Mercredi, juin 21, 2023

HOUSTON, June 21, 2023 /PRNewswire/ -- BMC, a global leader in software solutions for the Autonomous Digital Enterprise, was named a Leader in the 2023 GigaOm Radar for IT Service Management (ITSM) report 1. The report highlights BMC artificial intelligence (AI) features as well as change management and service delivery risk capabilities as top performing features.

Key Points: 
  • HOUSTON, June 21, 2023 /PRNewswire/ -- BMC , a global leader in software solutions for the Autonomous Digital Enterprise, was named a Leader in the 2023 GigaOm Radar for IT Service Management (ITSM) report 1.
  • The report highlights BMC artificial intelligence (AI) features as well as change management and service delivery risk capabilities as top performing features.
  • The GigaOm report recognizes 13 ITSM solutions that demonstrate sophisticated and comprehensive capabilities, the result of market maturity in the service management space.
  • The GigaOm Radar ITSM Report said, "BMC Helix ITSM is a well-built ITSM platform with excellent use of AI, NLP, and intelligent heuristics.

BMC Integrates Generative AI for Digital Operational Efficiency and Speed

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Mercredi, juin 14, 2023

HOUSTON, June 14, 2023 /PRNewswire/ -- BMC, a global leader in software solutions for the Autonomous Digital Enterprise, today unveiled generative AI enhancements to the BMC Helix Service and Operations Management platform. This provides an intelligent assistant for service desk personnel and IT operators that enables them to solve complex system issues with greater speed and efficiency.

Key Points: 
  • HOUSTON, June 14, 2023 /PRNewswire/ -- BMC , a global leader in software solutions for the Autonomous Digital Enterprise, today unveiled generative AI enhancements to the BMC Helix Service and Operations Management platform.
  • This provides an intelligent assistant for service desk personnel and IT operators that enables them to solve complex system issues with greater speed and efficiency.
  • Proactive problem solving – BMC Service Management generates one or multiple resolution summaries to speed root cause analysis of future problems.
  • "By integrating generative AI technology into our BMC Helix platform, we're helping our customers achieve digital operational efficiency like never before – and we're just getting started."

CDI Continues International Expansion with Formation of CDI India

Retrieved on: 
Mardi, juin 13, 2023

Leading IT systems integrator, CDI (Computer Design & Integration), formally announces the launch of CDI India, a further expansion of the organization’s international investment.

Key Points: 
  • Leading IT systems integrator, CDI (Computer Design & Integration), formally announces the launch of CDI India, a further expansion of the organization’s international investment.
  • This new international entity comes at a time of rapid growth for CDI and follows the incredibly successful launch of CDI Europe .
  • “We are incredibly excited to continue our international expansion into India and the Eastern Hemisphere,” said Rich Falcone, CEO & President, CDI.
  • “The incredible talent and the passion to deliver excellent solutions was immediately seen when we began recruiting talent for CDI India,” said Sam Shrefler, EVP, Digital Services, CDI.

Catchpoint Internet Performance Monitoring (IPM) Capabilities for AIOps are Now Available in the BMC MarketZone Program

Retrieved on: 
Mardi, juin 13, 2023

BMC works with 86% of the Forbes Global 50 customers providing leading automation, operations, and service management solutions.

Key Points: 
  • BMC works with 86% of the Forbes Global 50 customers providing leading automation, operations, and service management solutions.
  • BMC Helix is a cloud-native service management, observability and AIOps solution designed to tackle challenging hybrid-cloud environments.
  • The addition of end-user performance management allows BMC to provide a complete solution that helps organizations achieve Internet Resilience by identifying issues in the Internet stack before they impact their business.
  • The BMC Helix Operations Management solution provides observability and an AIOps SaaS (software as a solution) platform to customers.

Qualtrics Announces General Availability of Customer Journey Optimizer, Helping Companies Identify and Eliminate Points of Friction for Customers

Retrieved on: 
Jeudi, juin 1, 2023

Qualtrics (Nasdaq: XM), the leader and creator of the experience management (XM) category, announced the general availability of Customer Journey Optimizer, a new journey analytics and orchestration solution, powered by Qualtrics Experience iD, that helps organizations identify key moments and points of friction and prioritize the right actions to improve customer experiences.

Key Points: 
  • Qualtrics (Nasdaq: XM), the leader and creator of the experience management (XM) category, announced the general availability of Customer Journey Optimizer, a new journey analytics and orchestration solution, powered by Qualtrics Experience iD, that helps organizations identify key moments and points of friction and prioritize the right actions to improve customer experiences.
  • Customer Journey Optimizer creates a single omnichannel view of the entire customer journey to outline exactly what stage a customer is in, why and where an experience breakdown is happening, and the impact to the business, such as lost revenue or service cost.
  • Digital transformation and the explosion of e-commerce has permanently changed how organizations across industries interact with their customers.
  • Negative customer experiences cost companies an average of 8 percent of their annual revenue, so it’s critical that they get their frontline interactions right.

InCharge Energy Launches Suite of V2X Charging Solutions for Fleets

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Vendredi, avril 28, 2023

SANTA MONICA, Calif., April 28, 2023 /PRNewswire-PRWeb/ -- InCharge Energy, the leader in turnkey fleet electrification services, today announced the launch of its vehicle-to-everything (V2X) DC fast charger portfolio. The all-new ICE-22 V2X, ICE-44 V2X and ICE-66 V2X chargers are poised to set a higher standard for the industry, providing fleet operators with chargers that optimize operations, increase cost efficiencies while supporting grid stability and enable them to qualify for electric vehicle (EV) grant funds that include a vehicle-to-grid (V2G) compatibility requirement.

Key Points: 
  • ‒At InCharge Energy, we continue to innovate tech-forward EV charging solutions with these industry-first V2X chargers, paired with our enhanced InControl charging management software,– said Cliff Fietzek, CTO of InCharge Energy.
  • The suite of InCharge V2X chargers includes three options of varying power outputs:
    ICE-22 V2X is ideal for fleets needing sequential charging, such as those with long dwell times without time-of-use tariffs, and is useful for discharging multiple vehicles back-to-back.
  • ICE-44 V2X is ideal for fleets that strive to maximize charging with simultaneous and sequential charging or discharging of two vehicles at a time.
  • InCharge Energy continually ensures that our V2X chargers excel on each of these fronts – and also qualify for certain funding opportunities.–
    The bidirectional functionality and benefits of the InCharge V2X chargers are realized with the V2X add-on of InControl, the industry-leading charging management system from InCharge Energy.

Exl Reports 2023 First Quarter Results

Retrieved on: 
Jeudi, avril 27, 2023

NEW YORK, April 27, 2023 (GLOBE NEWSWIRE) -- ExlService Holdings, Inc. (NASDAQ: EXLS), a leading data analytics and digital operations and solutions company, today announced its financial results for the quarter ended March 31, 2023.

Key Points: 
  • Operating income margin for the quarter ended March 31, 2023 was 14.8%, compared to 13.4% for the first quarter of 2022 and 13.6% for the fourth quarter of 2022.
  • Adjusted operating income margin for the quarter ended March 31, 2023 was 19.4% compared to 18.2% for the first quarter of 2022 and 18.0% for the fourth quarter of 2022.
  • Diluted earnings per share for the quarter ended March 31, 2023 was $1.51 compared to $1.07 for the first quarter of 2022 and $0.94 for the fourth quarter of 2022.
  • Adjusted diluted earnings per share for the quarter ended March 31, 2023 was $1.74 compared to $1.42 for the first quarter of 2022 and $1.56 for the fourth quarter of 2022.

Bob Baker Mazda Now Offers Mazda Digital Service for Enhanced Customer Experience

Retrieved on: 
Vendredi, avril 21, 2023

CARLSBAD, Calif., April 21, 2023 /PRNewswire-PRWeb/ -- Bob Baker Mazda, a leading Mazda dealership in the Carlsbad area, is proud to announce the introduction of Mazda Digital Service to its customers. This new service is designed to make the car ownership experience easier, more convenient and enjoyable.

Key Points: 
  • Mazda owners can schedule service appointments and make payments through the dealership's Mazda Digital Service platform.
  • CARLSBAD, Calif., April 21, 2023 /PRNewswire-PRWeb/ -- Bob Baker Mazda, a leading Mazda dealership in the Carlsbad area, is proud to announce the introduction of Mazda Digital Service to its customers.
  • Mazda Digital Service is a revolutionary way for customers to interact with their Mazda vehicle and the dealership.
  • For more information about Mazda Digital Service, customers can contact the dealership's service department at 760-431-3050.

REPLY S.p.A.: Shareholders’ Meeting approves the 2022 Financial Statements

Retrieved on: 
Jeudi, avril 20, 2023

The General Shareholders’ meeting of Reply S.p.A. [MTA, STAR: REY] today approved the Financial Statements for the financial year 2022, confirming the distribution of a gross dividend of €1.00 per share.

Key Points: 
  • The General Shareholders’ meeting of Reply S.p.A. [MTA, STAR: REY] today approved the Financial Statements for the financial year 2022, confirming the distribution of a gross dividend of €1.00 per share.
  • The Reply Group closed the 2022 financial year with a consolidated turnover of €1,891.1 million, recording a 27.5% increase compared to €1,483.8 million for the 2021 financial year.
  • Consolidated EBITDA was €340.3 million, up 29.5% compared to €262.8 million recorded for the 2021 financial year.
  • EBIT, from January to December, was €285.5 million, up 36.4% compared to €209.3 million for the 2021 financial year.