Viber

Businesses to Deliver Omnichannel Customer Experiences with New Additions to Vonage Conversational Commerce, powered by Jumper.ai

Retrieved on: 
Vendredi, juin 30, 2023

Vonage , a global leader in cloud communications helping businesses accelerate their digital transformation, has added new features and capabilities to its Vonage Conversational Commerce, powered by Jumper.ai solution.

Key Points: 
  • Vonage , a global leader in cloud communications helping businesses accelerate their digital transformation, has added new features and capabilities to its Vonage Conversational Commerce, powered by Jumper.ai solution.
  • With the Vonage Conversational Commerce Attentive Widget, businesses can embed instant messaging widgets anywhere on their website, never missing an opportunity to engage with customers at their moment of interest.
  • "As technology advances and customer expectations evolve, businesses must innovate and find new ways to connect with their customers.
  • Vonage Conversational Commerce now also features more messaging capabilities with the addition of SMS and Google Business Messenger (GBM).

Businesses to Deliver Omnichannel Customer Experiences with New Additions to Vonage Conversational Commerce, powered by Jumper.ai

Retrieved on: 
Jeudi, juin 29, 2023

HOLMDEL, N.J., June 29, 2023 /PRNewswire/ -- Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has added new features and capabilities to their Vonage Conversational Commerce, powered by Jumper.ai solution. With these updates, businesses are empowered to elevate engagement with customers across all channels, with features to enhance mobility via live chat and messaging from any device or platform. 

Key Points: 
  • Vonage Conversational Commerce updates enhance mobility via live chat and offer messaging from any device or platform.
  • The new Vonage Conversational Commerce mobile app for iOS and Android enables conversational commerce agents to access and leverage live chat features on the go, helping businesses to create meaningful connections with their customers from anywhere.
  • With the Vonage Conversational Commerce Attentive Widget, businesses can embed instant messaging widgets anywhere on their website, never missing an opportunity to engage with customers at their moment of interest.
  • Vonage Conversational Commerce now also features more messaging capabilities with the addition of SMS and Google Business Messenger (GBM).

AI-Powered Multi-Channel Messaging Marketplace Platform Set to Transform Southeast Asia's Digital Landscape*

Retrieved on: 
Mercredi, juin 28, 2023

SINGAPORE, June 28, 2023 /PRNewswire/ -- PeaCom, an AI-Powered startup specializing in multi-channel communication and customer engagement solutions, is excited to announce its official launch in Southeast Asia, beginning with Singapore, Vietnam, Myanmar, and Laos. With a vision to reshape the digital landscape, the company has already secured partnerships with regional giants such as Shopee and has gained access to the largest, tier-one enterprises in the airlines and digital TV industries through its strategic partner, Mobifone Global.

Key Points: 
  • Tech industry newcomer, PeaCom , debuts in Southeast Asia, forging partnerships with Telcos and global messaging platforms.
  • Drawing inspiration from global leaders like Sinch.com & CM.com, PeaCom aims to equip businesses with innovative communication solutions that enhance customer experience and foster growth.
  • PeaCom is dedicated to equipping businesses in Southeast Asia with the tools they need to excel in this AI revolution.
  • For businesses and brands interested in utilizing PeaCom, or Telcos and Agencies looking to white-label our platform, visit PeaCom.co or contact us at [email protected]

Bell and Air Canada Join Forces, Unlocking Significant Benefits for Customers In-Flight and Beyond

Retrieved on: 
Mercredi, mai 3, 2023

Starting May 15, Air Canada and Bell will offer free messaging for all Aeroplan members worldwide on all Wi-Fi equipped aircraft across Air Canada's fleet, including Air Canada Rouge and Air Canada Express flights.

Key Points: 
  • Starting May 15, Air Canada and Bell will offer free messaging for all Aeroplan members worldwide on all Wi-Fi equipped aircraft across Air Canada's fleet, including Air Canada Rouge and Air Canada Express flights.
  • Additionally, with this new partnership, newcomers and visitors to Canada will gain easy and immediate ways to stay connected as they arrive in Canada.
  • This multi-faceted partnership with Bell will allow Air Canada customers to keep in touch with friends, family, or colleagues wherever they travel.
  • "We're excited to partner with Air Canada, and innovate on delivering enhanced experiences for our customers.

Japan-based Startup RECEIPTROLLER Leverages Vonage APIs to Reduce Paper Waste

Retrieved on: 
Jeudi, avril 20, 2023

HOLMDEL, N.J., April 20, 2023 /PRNewswire/ -- Vonage , a global leader in cloud communications helping businesses accelerate their digital transformation, announced today that RECEIPTROLLER , a Japan-based startup which aims to reduce paper receipts by providing an electronic receipt service, is leveraging Vonage Communications APIs to reduce waste as part of the Vonage for Startups program.

Key Points: 
  • HOLMDEL, N.J., April 20, 2023 /PRNewswire/ -- Vonage , a global leader in cloud communications helping businesses accelerate their digital transformation, announced today that RECEIPTROLLER , a Japan-based startup which aims to reduce paper receipts by providing an electronic receipt service, is leveraging Vonage Communications APIs to reduce waste as part of the Vonage for Startups program.
  • RECEIPTROLLER is on a mission to help environmentally-conscious businesses around the world reduce their amount of paper waste through electronic receipts.
  • At RECEIPTROLLER, we wanted to help by creating a simple, stress-free interaction between stores and customers that both streamlines the payment process and reduces paper waste," said Shohei Shimoda, CEO, RECEIPTROLLER.
  • "Vonage APIs provide a flexible, reliable way to connect users via the most popular communications channels on a global basis.

Vonage Proactive Connect Increases Engagement by Driving Personalized, Two-Way Conversations at Scale

Retrieved on: 
Jeudi, mars 23, 2023

HOLMDEL, N.J., March 23, 2023 /PRNewswire/ -- Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has launched Proactive Connect, a powerful tool that empowers businesses to deliver customized, large scale, omnichannel campaigns and bulk messages, including two-way interactions with their customers, all from a single marketing, automation platform.

Key Points: 
  • Vonage Proactive Connect provides a flexible and scalable way to initiate large scale conversations across any channel.
  • Vonage Proactive Connect provides a flexible and scalable way to initiate large scale, external conversations across any channel via Vonage APIs - Voice, SMS, and Messaging including MMS, WhatsApp, Viber, and Facebook Messenger.
  • "With the ability to configure every aspect of a customer campaign, Vonage Proactive Connect is changing the way businesses engage with customers," said Colin Brown, VP Product, Vonage.
  • Vonage Proactive Connect uses automated conversational workflows, including:
    AI-Enabled solutions: Easily manage bulk synchronous or asynchronous inbound and outbound interactions across multiple channels.

How to Restore WhatsApp Backup From Google Drive to iPhone 14/13/12

Retrieved on: 
Lundi, février 13, 2023

For iPhone users, it's impossible to restore WhatsApp from Google Drive to iPhone.

Key Points: 
  • For iPhone users, it's impossible to restore WhatsApp from Google Drive to iPhone.
  • Here's how to WhatsApp restore from Google Drive iPhone:
    Download WhatsApp backup from Google Drive to the computer.
  • There are many challenges for iPhone users to face while performing how to restore WhatsApp backup from Google Drive to iPhone .
  • Restore WhatsApp backup from iCloud and Google Drive directly to your iPhone.

Global Mobile VoIP Market Report to 2027 - Increasing Penetration of Smart Devices Along With High Internet Connectivity Fuels Growth

Retrieved on: 
Mardi, février 7, 2023

Mobile VoIP (Voice-over-IP) refers to an extension of voice calls over to data services, such as 3G/4G or Wi-Fi.

Key Points: 
  • Mobile VoIP (Voice-over-IP) refers to an extension of voice calls over to data services, such as 3G/4G or Wi-Fi.
  • The increasing penetration of smart devices along with the high internet connectivity is primarily driving the global market for mobile VoIP.
  • Key Questions Answered in This Report:
    How has the global mobile VoIP market performed so far and how will it perform in the coming years?
  • What is the structure of the global mobile VoIP market and who are the key players?

ZELF Launches Anonymous Debit Card with Crypto Recharge

Retrieved on: 
Jeudi, décembre 8, 2022

ZELF is solving this problem by allowing users to open a USD checking account without any identity verification, only requiring their name, email, and phone number.

Key Points: 
  • ZELF is solving this problem by allowing users to open a USD checking account without any identity verification, only requiring their name, email, and phone number.
  • Within 30 seconds, ZELF opens a checking account and a virtual debit card that works with Apple Pay and Google Pay, both online and offline.
  • ZELF offers users the ability to recharge their accounts with traditional ACH and wire transfers, as well as incoming crypto payments.
  • Its new anonymous and cryptocurrency replenishable ZELF debit card can be used at 80 million locations worldwide, anywhere Visa is accepted, making it easy to shop, travel, and more.

An investment into artificial intelligence as Daktela buys Coworkers.ai

Retrieved on: 
Lundi, octobre 31, 2022

PRAGUE, Oct. 31, 2022 /PRNewswire/ -- Global technology company Daktela, which provides its own software for communication between companies and customers, customer experience management and internal communication, acquired a majority stake in Coworkers.ai.  Coworkers.ai is a leader in the Czech market providing its own intelligent chatbots and voicebots. Its customers include Komerční banka, Kooperativa, Generali Česká pojišťovna, stavebniny DEK or the online supermarket Košík.cz. Coworkers.ai was founded in 2019 as an offshoot of the Artin company.

Key Points: 
  • Artificial intelligence is no longer a buzzword today and within a few years it will become a necessary reality in companies," explained David Hjek, co-founder and head of global expansion of Daktela, about the acquisition.
  • The latter is unique in that it does not use any large commercial solution for artificial intelligence itself.
  • Coworkers.ai managed to create its own technology for natural language processing (NLP) based on artificial intelligence.
  • Daktela is owned by the founders Richard Baar and David Hjek and by the Slovak investment group Sandberg Capital.