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Shield and LeapXpert Survey Report Highlights WhatsApp and Messaging Channels Remain Biggest Threat to Bank Risk Management Despite Massive Fines

Retrieved on:

星期三, 七月 12, 2023

Communication, WhatsApp, Partnership, Shield, Bajaj Finserv, Face, Policy, LINE, Organization, IMessage, TEL, WeChat, Risk, CBO, Internal, SMS, Mobile phone, Telegraphy, EU, Signal

TEL AVIV, Israel and NEW YORK, July 12, 2023 /PRNewswire/ -- Shield, solving communication compliance for financial institutions, and LeapXpert, the responsible business communication pioneer, partnered to release findings today that show only half of financial institutions (51%) are monitoring employee communications over WhatsApp. Even fewer institutions capture SMS, iMessage, LINE, WeChat, Telegram, and Signal, despite heavy fines issued by US regulators for failing to limit employees using messaging apps on their mobile devices.

Key Points:

Last September, an SEC probe found that from 2018 to 2021, employees at several leading banks frequently used off-channel communications to conduct business.
In the last 18 months, $2 billion worth of fines have been levied at more than a dozen financial firms.
LeapXpert offers compliant, governed and secure communications on messaging and voice channels, while Shield offers multi-layered AI surveillance to manage and mitigate communications compliance risks."
As regulatory scrutiny intensifies, companies understand the need for decisive action and solutions that help minimize risk by ensuring messaging compliance."

Shield and LeapXpert Survey Report Highlights WhatsApp and Messaging Channels Remain Biggest Threat to Bank Risk Management Despite Massive Fines

Retrieved on:

星期三, 七月 12, 2023

Communication, WhatsApp, Partnership, Shield, Bajaj Finserv, Face, Policy, LINE, Organization, IMessage, TEL, WeChat, Risk, CBO, Internal, SMS, Mobile phone, Telegraphy, EU, Signal

TEL AVIV, Israel and NEW YORK, July 12, 2023 /PRNewswire/ -- Shield, solving communication compliance for financial institutions, and LeapXpert, the responsible business communication pioneer, partnered to release findings today that show only half of financial institutions (51%) are monitoring employee communications over WhatsApp. Even fewer institutions capture SMS, iMessage, LINE, WeChat, Telegram, and Signal, despite heavy fines issued by US regulators for failing to limit employees using messaging apps on their mobile devices.

Key Points:

Last September, an SEC probe found that from 2018 to 2021, employees at several leading banks frequently used off-channel communications to conduct business.
In the last 18 months, $2 billion worth of fines have been levied at more than a dozen financial firms.
LeapXpert offers compliant, governed and secure communications on messaging and voice channels, while Shield offers multi-layered AI surveillance to manage and mitigate communications compliance risks."
As regulatory scrutiny intensifies, companies understand the need for decisive action and solutions that help minimize risk by ensuring messaging compliance."

Businesses to Deliver Omnichannel Customer Experiences with New Additions to Vonage Conversational Commerce, powered by Jumper.ai

Retrieved on:

星期五, 六月 30, 2023

Vonage , a global leader in cloud communications helping businesses accelerate their digital transformation, has added new features and capabilities to its Vonage Conversational Commerce, powered by Jumper.ai solution.

Key Points:

Vonage , a global leader in cloud communications helping businesses accelerate their digital transformation, has added new features and capabilities to its Vonage Conversational Commerce, powered by Jumper.ai solution.
With the Vonage Conversational Commerce Attentive Widget, businesses can embed instant messaging widgets anywhere on their website, never missing an opportunity to engage with customers at their moment of interest.
"As technology advances and customer expectations evolve, businesses must innovate and find new ways to connect with their customers.
Vonage Conversational Commerce now also features more messaging capabilities with the addition of SMS and Google Business Messenger (GBM).

Businesses to Deliver Omnichannel Customer Experiences with New Additions to Vonage Conversational Commerce, powered by Jumper.ai

Retrieved on:

星期四, 六月 29, 2023

HOLMDEL, N.J., June 29, 2023 /PRNewswire/ -- Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has added new features and capabilities to their Vonage Conversational Commerce, powered by Jumper.ai solution. With these updates, businesses are empowered to elevate engagement with customers across all channels, with features to enhance mobility via live chat and messaging from any device or platform.

Key Points:

Vonage Conversational Commerce updates enhance mobility via live chat and offer messaging from any device or platform.
The new Vonage Conversational Commerce mobile app for iOS and Android enables conversational commerce agents to access and leverage live chat features on the go, helping businesses to create meaningful connections with their customers from anywhere.
With the Vonage Conversational Commerce Attentive Widget, businesses can embed instant messaging widgets anywhere on their website, never missing an opportunity to engage with customers at their moment of interest.
Vonage Conversational Commerce now also features more messaging capabilities with the addition of SMS and Google Business Messenger (GBM).

AI-Powered Multi-Channel Messaging Marketplace Platform Set to Transform Southeast Asia's Digital Landscape*

Retrieved on:

星期三, 六月 28, 2023

Communication, WhatsApp, Telco, RCS, IMessage, Viber, AI, POC, Sales, Telegraphy

SINGAPORE, June 28, 2023 /PRNewswire/ -- PeaCom, an AI-Powered startup specializing in multi-channel communication and customer engagement solutions, is excited to announce its official launch in Southeast Asia, beginning with Singapore, Vietnam, Myanmar, and Laos. With a vision to reshape the digital landscape, the company has already secured partnerships with regional giants such as Shopee and has gained access to the largest, tier-one enterprises in the airlines and digital TV industries through its strategic partner, Mobifone Global.

Key Points:

Tech industry newcomer, PeaCom , debuts in Southeast Asia, forging partnerships with Telcos and global messaging platforms.
Drawing inspiration from global leaders like Sinch.com & CM.com, PeaCom aims to equip businesses with innovative communication solutions that enhance customer experience and foster growth.
PeaCom is dedicated to equipping businesses in Southeast Asia with the tools they need to excel in this AI revolution.
For businesses and brands interested in utilizing PeaCom, or Telcos and Agencies looking to white-label our platform, visit PeaCom.co or contact us at [email protected]

iPadOS 17 brings new levels of personalization and versatility to iPad

Retrieved on:

星期一, 六月 5, 2023

Hardware, Consumer Electronics, Apps, Applications, Technology, Software, Life, Center Stage, Apple Watch, Privacy, MacOS, Risk, Sport, Television, Rain, IPhone, Crispin Gurholt, IPad, Friends, Apple Inc., Aphasia, Cycle track, AirPlay, Touch ID, IOS, Human voice, Lock screen, IMessage, Map, IPad Pro, Name, Work, TvOS, Machine learning, Contact lens, App Store (iOS/iPadOS), Mac, Apple TV, Apple Pay, PDF, ICloud, Health, Software engineering, Multimedia, Autofill, History, Health (Apple), IHG Hotels & Resorts, Siri, Somatosensory system, IPadOS, Intellectual disability, Apple Developer, Family, Apple Music, Note, Food, Mac (computer), Apple Pencil, Private browsing, Community safety accreditation scheme, Speech, Mobile phone, Online shopping, Camera, Entertainment, Cassette tape, Telescopic sight, Satellite navigation device, FaceTime, WatchOS, Calendar, Magnifier, Apple

The Health app comes to iPad® with interactive charts, and HealthKit® enables developers to create innovative experiences designed for the iPad display.

Key Points:

The Health app comes to iPad® with interactive charts, and HealthKit® enables developers to create innovative experiences designed for the iPad display.
iPadOS 17 is available as a developer beta today, and will be available as a free software update this fall.
Widgets get interactive in iPadOS 17, allowing users to get tasks done with just a tap.
iPadOS 17 brings the Health app to iPad, giving users new ways to see their health data in rich detail.

Membit Launches the 1st Compliance Solution that Captures Business Conversations from Employees' Personal, Native Chat Applications like WhatsApp and iMessage

Retrieved on:

星期三, 五月 31, 2023

It is the first time compliance teams can gain visibility and archive business conversations taking place on employees' private chat applications.

Key Points:

It is the first time compliance teams can gain visibility and archive business conversations taking place on employees' private chat applications.
Enable Employee Use of Native Chat Applications:
Seamlessly captures business conversations from popular native chat applications, including WhatsApp, iMessage, Telegram, Microsoft Teams and more.
It also ensures that only the business conversations will be captured for compliance - safeguarding employee privacy for personal communication.
Membit also lets organizations extend their secure, internal communication channels like Microsoft Teams and Webex to interface with clients across-channels on external, popular chat applications like WhatsApp and iMessage.

LeapXpert Releases Comprehensive Enterprise Solution for Compliant iMessage Communications

Retrieved on:

星期一, 五月 15, 2023

Microsoft Teams, Communication, WhatsApp, Computation, Microsoft, Android, Content Disarm & Reconstruction, IOS, IMessage, CDR, Desktop, Data, Apple, Mobile phone

NEW YORK, May 15, 2023 /PRNewswire/ -- LeapXpert, the responsible business communication pioneer, today launched the first comprehensive enterprise solution for capturing and facilitating enterprise communications on iMessage, Apple's popular messaging service.

Key Points:

NEW YORK, May 15, 2023 /PRNewswire/ -- LeapXpert , the responsible business communication pioneer, today launched the first comprehensive enterprise solution for capturing and facilitating enterprise communications on iMessage, Apple's popular messaging service.
The LeapXpert Communications Platform now enables and captures conversations carried out between clients using iMessage with enterprise employees communicating through Leap Work and Leap Work for Microsoft Teams.
Known as Native Mode, the solution empowered enterprise employees to embrace the intuitive and familiar iMessage app to communicate with external parties who prefer iMessage.
The LeapXpert Communications Platform (previously known as FMOP) is the leading enterprise solution for secure and compliant communications between employees and clients on consumer messaging applications and voice channels.

Bell and Air Canada Join Forces, Unlocking Significant Benefits for Customers In-Flight and Beyond

Retrieved on:

星期三, 五月 3, 2023

Starting May 15, Air Canada and Bell will offer free messaging for all Aeroplan members worldwide on all Wi-Fi equipped aircraft across Air Canada's fleet, including Air Canada Rouge and Air Canada Express flights.

Key Points:

Starting May 15, Air Canada and Bell will offer free messaging for all Aeroplan members worldwide on all Wi-Fi equipped aircraft across Air Canada's fleet, including Air Canada Rouge and Air Canada Express flights.
Additionally, with this new partnership, newcomers and visitors to Canada will gain easy and immediate ways to stay connected as they arrive in Canada.
This multi-faceted partnership with Bell will allow Air Canada customers to keep in touch with friends, family, or colleagues wherever they travel.
"We're excited to partner with Air Canada, and innovate on delivering enhanced experiences for our customers.

Sunbird Messaging's Waitlist Reaches 100k Android Users Worldwide

Retrieved on:

星期二, 四月 4, 2023

Android (robot), WhatsApp, IPhone, Messenger (software), Bullying, Privacy, RCS, IMessage, Sunbird, Mizrachi, SMS, Mobile phone, Telegraphy, Android, Discord, Apple

NEW YORK, April 4, 2023 /PRNewswire/ -- Sunbird Messaging app waitlist has reached 100K in less than four months from its public launch announcement in December 2022.

Key Points:

NEW YORK, April 4, 2023 /PRNewswire/ -- Sunbird Messaging app waitlist has reached 100K in less than four months from its public launch announcement in December 2022.
"That's our goal, and that's why we're giving Sunbird to 200 Android app alpha testers at a time, increasing that number weekly," he adds.
And as a unified messaging app, Sunbird promises to bring WhatsApp, Facebook Messenger, Instagram Direct Messaging, and SMS into the Sunbird app.
In mid-March 2023, Phone Arena published a story addressing another goal for Sunbird with the headline, New messaging app will stop iPhone users from bullying Android users.