Safety on the line: Drivers who juggle multiple jobs are more likely to take risks on the road
Taxi drivers and ride-hail drivers, who drive for apps like Uber and Lyft, face many safety risks on the road, from accidents and injuries to harassment and violence.
- Taxi drivers and ride-hail drivers, who drive for apps like Uber and Lyft, face many safety risks on the road, from accidents and injuries to harassment and violence.
- In fact, 83 per cent of ride-hail drivers from around the world feel their work is unsafe.
- As a result, 22 per cent of American drivers carry weapons in their vehicles to protect themselves.
Multiple job holders
- Most Canadians hold multiple jobs because they don’t make enough money to cover their expenses with one job alone.
- Some drivers even work for taxi and ride-hail companies while holding another job.
- Multi-job holders deal with sleep deprivation, stress and reduced performance.
Why do these drivers take more risks?
- As a result, these drivers are more likely to take risks to complete fares quickly and earn more money.
- Drivers often make at or below minimum wage and are paid per fare completed, rather than per hour.
- Second, multi-job professional drivers are more likely to work evening shifts and at odd hours due to their complicated schedules.
Reducing risk to drivers and the public
- Addressing the challenges faced by drivers and mitigating safety risks for both drivers and the public involves several key considerations.
- Drivers have reported that they waste half of their shifts waiting for fares; this is time spent not making any money.
- In cases when passengers have assaulted drivers, drivers are often only told they will not be matched up with that passenger again.
- While Uber and Lyft now offer drivers access to phone support, drivers have reported that support representatives rely on the same automated responses.
More support needed
- While ride-hail apps have put some safety measures into effect to support drivers, more help is needed.
- Lyft has implemented a mandatory break rule, whereby after using the app for 12 hours, drivers are not able to go online for six hours.
- The Uber app also reminds drivers to stay within the posted speed limit and to take breaks.