Hypori Appoints Vernon O’Donnell as Chief Customer Officer

Hypori, the leading commercial solution for Department of Defense (DOD) bring-your-own-device (BYOD) capability and National Security Agency (NSA) commercial solutions for classified (CSfC) mobility provider, announced the appointment of Vernon O'Donnell as Chief Customer Officer. With a deep background in customer success at multiple SaaS companies and extensive cross-functional leadership experience, O'Donnell is poised to drive the company's commitment to delivering customer mission success while leading Hypori's customer operations teams.

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As the Chief Customer Officer at Hypori, O’Donnell will oversee cross-functional teams committed to delivering exceptional customer experiences. (Photo: Business Wire)

O'Donnell joins Hypori after a successful tenure as the first Chief Customer Officer and then the Chief Product Officer at project44, a high-growth supply chain visibility software platform. Previously, he was the Chief Customer Officer for STATS Perform, a global leader in sports intelligence and data. As a U.S. Army veteran, he led public affairs teams as a non-commissioned officer, including service in Operation Iraqi Freedom. O’Donnell’s experience growing and leading exceptional product- and customer-centric teams, scaling operations, and continuously increasing product value to customers, make him the ideal executive for this role as Hypori prepares for exponential growth.

As the Chief Customer Officer at Hypori, O’Donnell will oversee cross-functional teams committed to delivering exceptional customer experiences. He will be responsible for the customer lifecycle and driving user adoption and expansion by highlighting the value generated by Hypori, its products, and its partner community.

"I am thrilled to join Hypori at this time of rapid expansion," said O'Donnell. "Hypori’s commitment to the customer experience radiates through its mission, products, and culture. My shared passion for customer-driven, product-led organizations made my decision to join Hypori an easy one.”

“Hypori’s first priority has always been mission, and that mission is executed by our customers; Vernon’s passion for customers, and exceeding their expectations, aligns perfectly with our values," said Jared Shepard, Hypori President and CEO. "Vernon is an experienced go-to-market leader who has driven rapid scale while keeping the customer at the center. He brings deep cross-functional expertise to Hypori that will be instrumental in aligning our customer-facing teams and delighting our customers. I'm thrilled to welcome Vernon, and I look forward to this next stage of growth under his leadership."

About Hypori

Hypori is a SaaS company delivering zero-trust access to enterprise apps and data through its product, Hypori Halo, a separate, secure virtual device accessible from any smartphone or tablet. Hypori Halo, as a virtual BYOD solution, frees regulated organizations from liability and reduces security risks with no data at rest, no data in transit, and 100% separation of corporate and personal data preserving end-user privacy. Hypori Halo is a commercial solution for classified (CSfC) access and HIPAA-compliant product. Hypori is a service-disabled veteran-owned small business (SDVOSB) headquartered in Reston, VA, with a technology hub in Austin, TX.

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