Economic globalization

Two thirds of organisations plan to continue or increase IT outsourcing in the next two years, as cloud providers deliver improved services during the pandemic

Retrieved on: 
Tuesday, June 15, 2021

Research also found that cloud service provider satisfaction is higher than the percentage of respondents that are satisfied with their IT service providers.

Key Points: 
  • Research also found that cloud service provider satisfaction is higher than the percentage of respondents that are satisfied with their IT service providers.
  • By industry, the manufacturing and chemicals sector, and the financial services sector, are planning to increase their outsourcing the most, scoring 59% and 46% respectively.
  • Overall, respondents are satisfied with their IT service provider(s), with 89% of all 628 IT sourcing relationships being rated as satisfactory.
  • Cloud provider satisfaction is higher compared to the IT service providers, with 96% of all 878 cloud sourcing relationships being rated as satisfactory.

Datamatics Named in the 2021 Gartner Market Guide for Finance and Accounting Business Process Outsourcing

Retrieved on: 
Monday, June 14, 2021

The Market Guide reviews key service providers in the Finance and Accounting Business Process Outsourcing space.

Key Points: 
  • The Market Guide reviews key service providers in the Finance and Accounting Business Process Outsourcing space.
  • It acts as a market guide For finance leaders to navigate the various F&A BPO contracting objectives when planning to automate and digitize finance processes.
  • We are happy to be part of the Gartner Market Guide for Finance and Accounting Business Process Outsourcing 2021.
  • Datamatics finance and accounting outsourcing services (FAO) streamline and automate CFO back-office operations, allowing CFOs to respond with greater agility to changes in the business environment.

Strategic Resource Alternatives Announces Hiring of David White as Chief Executive Officer

Retrieved on: 
Monday, June 14, 2021

LAUREL, N.J., June 14, 2021 /PRNewswire/ -- Strategic Resource Alternatives ("SRA"), an industry-leading full-service receivables management and outsourcing firm, is pleased to announce the appointment of David White as Chief Executive Officer.

Key Points: 
  • LAUREL, N.J., June 14, 2021 /PRNewswire/ -- Strategic Resource Alternatives ("SRA"), an industry-leading full-service receivables management and outsourcing firm, is pleased to announce the appointment of David White as Chief Executive Officer.
  • "We are looking forward to beginning this new phase of SRA's evolution under David's leadership," said Dave Aglira, Chief Operations Officer.
  • David is an experienced operations and business development executive with a demonstrated history of success in the financial services, telecommunications, healthcare, and government sectors.
  • Strategic Resource Alternatives ("SRA") has been providing end-to-end solutions to assist clients in managing their back office and receivable needs since 1971.

Intellezy Named to 2021 Training Outsourced Companies Watch List

Retrieved on: 
Thursday, June 10, 2021

WOBURN, Mass., June 10, 2021 /PRNewswire/ -- Intellezy , a consulting firm with a focus on both organizational change management consulting and L&D (learning and development) services, has been named to the 2021 Training Outsourcing Companies Watch List by Training Industry .

Key Points: 
  • WOBURN, Mass., June 10, 2021 /PRNewswire/ -- Intellezy , a consulting firm with a focus on both organizational change management consulting and L&D (learning and development) services, has been named to the 2021 Training Outsourcing Companies Watch List by Training Industry .
  • The 2021 Training Outsourcing Companies Watch Listis intended to help buyers of training services evaluate training outsourcing providers by identifying the best providers based on a variety of factors.
  • Intellezy was named to this list based on the following criteria:
    Capability of delivering multiple types of training services.
  • We are thrilled that Intellezy has been identified as an industry leader in terms of our expertise and experience as an outsourced training provider.

Global Medical Devices Outsourcing Market Report 2021: Size, Market Share, Application Analysis, Regional Outlook, Growth Trends, Key Players, Competitive Strategies and Forecasts, 2019-2029 - ResearchAndMarkets.com

Retrieved on: 
Wednesday, June 9, 2021

The "Medical Devices Outsourcing Market Size, Market Share, Application Analysis, Regional Outlook, Growth Trends, Key Players, Competitive Strategies and Forecasts, 2021 to 2029" report has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • The "Medical Devices Outsourcing Market Size, Market Share, Application Analysis, Regional Outlook, Growth Trends, Key Players, Competitive Strategies and Forecasts, 2021 to 2029" report has been added to ResearchAndMarkets.com's offering.
  • Outsourcing of medical devices manufacturing has become a pervasive aspect of medical device industry with every company are choosing outsourcing over in-house manufacturing.
  • In 2020, contract manufacturing held the largest share in the global medical devices outsourcing market and projected to be the dominant marker during the forecast period.
  • The key players currently engaged in medical devices outsourcing market include Covance, Inc., Pharmaceutical Product Development, LLC.

SIFI to Present at BIO Digital International Convention 2021

Retrieved on: 
Wednesday, June 9, 2021

CATANIA, Italy, June 9, 2021 /PRNewswire/ -- SIFI, a leading international ophthalmic company focused on the development and commercialization of innovative therapeutic solutions for patients with ophthalmic conditions,announced today that it will be presenting at the upcoming 2021 BIO Digital, (June 10-11 & 14-18, 2021).

Key Points: 
  • CATANIA, Italy, June 9, 2021 /PRNewswire/ -- SIFI, a leading international ophthalmic company focused on the development and commercialization of innovative therapeutic solutions for patients with ophthalmic conditions,announced today that it will be presenting at the upcoming 2021 BIO Digital, (June 10-11 & 14-18, 2021).
  • BIO Digital 2021 will be an opportunity to present some of SIFI's most significant research projects with a view to identify strategic partners for some of its late-stage assets and patented drug-delivery platforms.
  • BIO also produces the BIO International Convention , the world's largest gathering of the biotechnology industry, along with industry-leading investor and partnering meetings held around the world.
  • SIFI is a leading international ophthalmic company headquartered in Italy, focusing on eye care since 1935.

Atento appoints Kiomara Hidalgo as new Global Chief People Officer

Retrieved on: 
Tuesday, June 8, 2021

NEW YORK, June 8, 2021 /PRNewswire/ -- Atento S.A. (NYSE: ATTO, "Atento" or the "Company"), the leading company in customer relationship services and business process outsourcing (CRM / BPO) in Latin America and one of the five largest providers worldwide, announced today the appointment of Kiomara Hidalgo as the new Global Chief People Officer.

Key Points: 
  • NEW YORK, June 8, 2021 /PRNewswire/ -- Atento S.A. (NYSE: ATTO, "Atento" or the "Company"), the leading company in customer relationship services and business process outsourcing (CRM / BPO) in Latin America and one of the five largest providers worldwide, announced today the appointment of Kiomara Hidalgo as the new Global Chief People Officer.
  • Kiomara Hidalgo holds a Human Resources Management Bachelor's Degree from Florida International University (FIU) and a Master in the same discipline from FIU Business College.
  • Kiomara will promote teamwork and collaboration through leadership management models to improve performance, technological advancement and strategic direction of the Organization.
  • These actions will undoubtedly result in further improvement of our innovative services," states Kiomara Hidalgo.

Teleperformance Recognized by Frost & Sullivan as the 2021 North American BPO Competitive Strategy Innovation Leader

Retrieved on: 
Tuesday, June 8, 2021

Based on its recent analysis of the North American contact centermarket, Frost & Sullivan has recognized Teleperfomance with the 2021 North American Competitive Strategy Innovation Leadership Award in BPO outsourcing.

Key Points: 
  • Based on its recent analysis of the North American contact centermarket, Frost & Sullivan has recognized Teleperfomance with the 2021 North American Competitive Strategy Innovation Leadership Award in BPO outsourcing.
  • "This Award acknowledges Teleperformance's 40+ years of experience and leadership in the BPO market.
  • For over 40 years, Teleperformance, the global leader in customer experience management, has beenconnecting customers with the world's most successful companies.
  • For more than 50 years, Frost & Sullivan has been developing growth strategies for the global 1000, emerging businesses, the public sector, and the investment community.

Verista Partners With INCOG BioPharma Services for Verista 360° Managed Service Program

Retrieved on: 
Tuesday, June 8, 2021

Through the partnership, Verista will provide comprehensive engineering, automation and validation services in a long-term managed service agreement.

Key Points: 
  • Through the partnership, Verista will provide comprehensive engineering, automation and validation services in a long-term managed service agreement.
  • Verista is proud to be a part of INCOG BioPharma Services' mission to help patients by developing lifesaving medicines.
  • The Verista 360oProgram enables INCOG BioPharma Services to focus on their core competencies; scale its business; and optimize resources and industry best practices by outsourcing engineering services execution.
  • "We are pleased about our new partnership with INCOG BioPharma Services," said Manny Soman, Chief Executive Officer, Verista.

Teleperformance Recognized by Frost & Sullivan as the 2021 North American BPO Competitive Strategy Innovation Leader

Retrieved on: 
Tuesday, June 8, 2021

Based on its recent analysis of the North American contact centermarket, Frost & Sullivan has recognized Teleperfomance with the 2021 North American Competitive Strategy Innovation Leadership Award in BPO outsourcing.

Key Points: 
  • Based on its recent analysis of the North American contact centermarket, Frost & Sullivan has recognized Teleperfomance with the 2021 North American Competitive Strategy Innovation Leadership Award in BPO outsourcing.
  • "This Award acknowledges Teleperformance's 40+ years of experience and leadership in the BPO market.
  • For over 40 years, Teleperformance, the global leader in customer experience management, has beenconnecting customers with the world's most successful companies.
  • For more than 50 years, Frost & Sullivan has been developing growth strategies for the global 1000, emerging businesses, the public sector, and the investment community.