Conversation

AmeriCorps Celebrates National Service in Texas

Retrieved on: 
Tuesday, March 12, 2024
Education, Federation, SXSW, National Partnership, Mental health, Conversation, Policy, Smith, Learning, Private sector, Volunteering, Life, Student, Investment, Central Texas, AmeriCorps, Community, Literacy, City Year, State, Management

Washington, DC, March 12, 2024 (GLOBE NEWSWIRE) -- During the week of Monday, March 4, AmeriCorps CEO Michael D. Smith celebrated AmeriCorps members and AmeriCorps Seniors volunteers in Texas.

Key Points: 
  • Washington, DC, March 12, 2024 (GLOBE NEWSWIRE) -- During the week of Monday, March 4, AmeriCorps CEO Michael D. Smith celebrated AmeriCorps members and AmeriCorps Seniors volunteers in Texas.
  • Smith visited local service sites and joined SXSW EDU to highlight the role of national service in education over the last 30 years.
  • Hosted by Communities in Schools of Central Texas , and joined by AmeriCorps members from Literacy First , these national leaders saw firsthand how AmeriCorps members are empowering Texas students to stay in school, succeed academically and achieve in life.
  • AmeriCorps offers opportunities for individuals of all backgrounds to be a part of the national service community, grow personally and professionally, and receive benefits for their service.

FLINT Announces Fourth Quarter and 2023 Annual Financial Results

Retrieved on: 
Tuesday, March 12, 2024
Carbon, University, Indian stock exchange, Waste management, Growth, Suncor Energy, COVID-19, Engineering, Senior, Bank statement, Stella Power, Ecosystem, Water, Atmosphere, Safety, Retirement, Specification (technical standard), Analysis, Soil, Corporate development, Hand, Conversation, Security (finance)

Revenue for three months ended December 31, 2023 was $138.3 million compared to $136.2 million for the same period in 2022, representing an increase of 1.6%.

Key Points: 
  • Revenue for three months ended December 31, 2023 was $138.3 million compared to $136.2 million for the same period in 2022, representing an increase of 1.6%.
  • Gross profit margin was 9.9% for the year ended December 31, 2023 consistent with 9.8% for the same period in 2022.
  • Gross profit margin was 14.2% for the year ended December 31, 2023, compared to 15.7% for the same period in 2022.
  • Our audited consolidated financial statements for the year ended December 31, 2023 and the related Management's Discussion and Analysis of the operating and financial results can be accessed on our website at www.flintcorp.com and will be available shortly through SEDAR+ at www.sedarplus.ca .

Conversica Announces Dynamic Two-Way AI Conversations for Marketing Automation Platforms

Retrieved on: 
Wednesday, March 27, 2024
Marketing, Communications, Apps, Applications, Technology, Software, Artificial Intelligence, Cloud, Microsoft, Automation, Organization, Growth, Salesforce, Map, Chatbot, Sale, MAP, Forrester Research, Conversation, B2B, Salesforce Marketing Cloud, Multimedia, Information management, Sales

Conversica, Inc , the leading provider of Conversational AI solutions for enterprise revenue teams, announced today its new solution for marketing automation platforms (MAPs) that embeds AI-powered, human-like, real-time conversations directly into key pipeline-generating marketing activities.

Key Points: 
  • Conversica, Inc , the leading provider of Conversational AI solutions for enterprise revenue teams, announced today its new solution for marketing automation platforms (MAPs) that embeds AI-powered, human-like, real-time conversations directly into key pipeline-generating marketing activities.
  • View the full release here: https://www.businesswire.com/news/home/20240327522402/en/
    Conversica's Salesforce Marketing Cloud integration enables users to directly embed AI-powered conversations within Journey Builder.
  • Marketing automation platforms for lead engagement with one-way email outreach and rigidly defined journeys have remained largely unchanged for the past two decades.
  • With its industry-first marketing automation platform strategy, Conversica is embedding dynamic two-way conversations directly into the platforms that marketers rely on to uplevel engagement and guide leads through the funnel to post-sale loyalty and growth.

NICE Named a Leader in the 2024 Aragon Research Globe™ for Conversational AI in the Intelligent Contact Center

Retrieved on: 
Wednesday, March 27, 2024
Professional Services, Technology, Other Professional Services, Software, Artificial Intelligence, Internet, Research, ROI, Organization, ICC, CX, Publication, Conversation

NICE (Nasdaq: NICE) today announced that it has been named a Leader in the 2024 Aragon Research Globe for Conversational AI in the Intelligent Contact Center Report.

Key Points: 
  • NICE (Nasdaq: NICE) today announced that it has been named a Leader in the 2024 Aragon Research Globe for Conversational AI in the Intelligent Contact Center Report.
  • Aragon Research analysts evaluated 20 providers that include conversational AI technology within their intelligent contact center (ICC) offerings, or providing solutions focused exclusively for the ICC.
  • “NICE continues to bring CX AI solutions to market,” said Jim Lundy, Founder and CEO of Aragon Research.
  • Aragon Research provides its research publications and the information contained in them "AS IS," without warranty of any kind.

First for Japan as SoundHound AI’s Voice Assistant With Integrated ChatGPT Launches in Stellantis DS Automobiles

Retrieved on: 
Monday, March 25, 2024
VoIP, Software, Vehicle Technology, IOT (Internet of Things), General Automotive, Technology, Automotive, Artificial Intelligence, Audio, Video, Automotive Manufacturing, Other Automotive, Other Technology, Manufacturing, DS Automobiles, Sport, Museum, Iris, OEM, Restaurant, DS, Conversation, SoundHound, ChatGPT, Weather, Language, Machine learning, Multimedia, Human, Eggslut, Car, Customer service

SoundHound AI, Inc. (Nasdaq: SOUN), a global leader in voice artificial intelligence, today announced that its voice assistant with integrated ChatGPT will be the first to go into vehicles in Japan.

Key Points: 
  • SoundHound AI, Inc. (Nasdaq: SOUN), a global leader in voice artificial intelligence, today announced that its voice assistant with integrated ChatGPT will be the first to go into vehicles in Japan.
  • SoundHound Chat AI Automotive became the world’s first in-vehicle voice assistant with integrated generative AI when it hit the market in April 2023 .
  • It will be available in Stellantis DS Automobiles in Japan starting this month.
  • This assistant – which DS Automobiles has named Iris – will allow drivers and passengers to use hands-free voice control to unlock a vast range of information and updates.

Cognigy Advances to Elite Tier in Genesys AppFoundry, Reinforcing Demand for AI-Powered Customer Service Solutions

Retrieved on: 
Monday, March 25, 2024
Software, Technology, Artificial Intelligence, Other Technology, Conversation, Partnership, Chatbot, SVP, Organization, Marketing, Machine learning, Genesys, Video game

Cognigy , global leader in AI-powered customer service solutions, today announced its advancement to the Elite Tier partnership on the Genesys AppFoundry®, a marketplace of solutions offering a curated selection of applications and integrations that elevate customer and employee experiences.

Key Points: 
  • Cognigy , global leader in AI-powered customer service solutions, today announced its advancement to the Elite Tier partnership on the Genesys AppFoundry®, a marketplace of solutions offering a curated selection of applications and integrations that elevate customer and employee experiences.
  • As an Elite Tier partner in the Genesys AppFoundry, Cognigy will continue to partner with Genesys to leverage its expertise in Conversational AI to enhance the customer experience by offering innovative AI-driven solutions that drive operational efficiencies and foster next-gen interactions with customers.
  • "We are thrilled to be recognized as a Genesys Elite partner," said Hardy Myers, SVP of Global Partnerships at Cognigy.
  • "This prestigious designation highlights the transformative impact of our Conversational AI platform in empowering organizations to deliver exceptional customer experiences.

NICE Unveils Enlighten XM, A Next Generation AI Contextual Memory Powering Customer Interactions

Retrieved on: 
Monday, March 25, 2024
Software, Technology, Artificial Intelligence, Telecommunications, Opus, Synthetic media, Organization, Customer, CX, Experience, Ecosystem, XM, Conversation, Generative, Metadata, Sales

NICE (Nasdaq: NICE) today unveiled NICE Enlighten XM (Experience Memory), the latest advancement to NICE’s CX AI solution, Enlighten, that leverages large language models’ (LLMs) deep data memory to hyper-personalize customer journeys.

Key Points: 
  • NICE (Nasdaq: NICE) today unveiled NICE Enlighten XM (Experience Memory), the latest advancement to NICE’s CX AI solution, Enlighten, that leverages large language models’ (LLMs) deep data memory to hyper-personalize customer journeys.
  • These capabilities are made possible by LLMs enriched with the industry's most extensive set of CX-specific AI models from NICE Enlighten and equipped with a holistic customer data memory.
  • NICE Enlighten XM enables NICE CXone customers to deliver seamless, context-rich interactions that effortlessly resume where previous interactions concluded, given its advanced capability to hyper-personalize the conversation in real-time.
  • By equipping CX AI with contextual memory, Enlighten XM enables brands to deliver hyper-personalized, relevant, and impactful interactions that cultivate stronger relationships at every stage of the customer journey.

Uniphore Unveils Enhanced Interaction Analytics Solution Powered by Generative AI

Retrieved on: 
Thursday, March 21, 2024
Professional Services, Data Management, Technology, Data Analytics, Software, Artificial Intelligence, Knowledge, Organization, Blog, IDC, AI, Intelligence, Conversation, Human, Sales

This announcement is a deliberate next step following the introduction of Uniphore’s groundbreaking U Capture, an AI-native solution that aids customers’ ability to capture, structure and apply a full suite of multimodal data --- powered by the company’s X-Platform. A key benefit for customers includes the ownership and accessibility of their own data whenever they need it, to drive additional value.

Key Points: 
  • Uniphore , one of the world’s largest AI-native companies, announced a major upgrade to its U-Analyze analytics solution, which builds on the company’s industry-leading multimodal enterprise AI platform to help customers effectively access data and power their AI needs.
  • This new generative AI-fueled version of U-Analyze directly addresses a growing need among global enterprises to leverage the power of AI and their own data.
  • “Analytics will never be the same with Uniphore’s enterprise-grade AI platform transforming the way our customers are able to harness the power and value of data,” said Umesh Sachdev, CEO and Co founder of Uniphore.
  • Traditional analytics solutions don’t necessarily include the technologies driving the current wave of innovation in the enterprise – including generative AI and knowledge AI,” said Hayley Sutherland, Research Manager, Conversational AI & Intelligent Knowledge Discovery at IDC.

Bankjoy Named “Best Digital Banking Platform” in 8th Annual FinTech Breakthrough Awards

Retrieved on: 
Tuesday, March 19, 2024
Technology, Mobile, Wireless, Finance, Apps, Applications, Small Business, Banking, Professional Services, Other Technology, Software, Networks, Internet, Fintech, Data Management, Security, Online, Conversation, ID, Workflow, Employment, Regulatory technology, Digital banking, Creativity

Leading digital banking provider, Bankjoy has been named a winner in the 8th annual FinTech Breakthrough Awards for the category, “Best Digital Banking Platform.” FinTech Breakthrough is an independent market intelligence organization that recognizes the top companies, technologies and products in the global FinTech market today.

Key Points: 
  • Leading digital banking provider, Bankjoy has been named a winner in the 8th annual FinTech Breakthrough Awards for the category, “Best Digital Banking Platform.” FinTech Breakthrough is an independent market intelligence organization that recognizes the top companies, technologies and products in the global FinTech market today.
  • For nearly a decade, the annual FinTech Breakthrough Awards has showcased the creativity, hard work and success of the most innovative companies and technologies in the financial services industry.
  • This year’s awards program honors FinTech innovators, leaders and visionaries from around the world in a range of categories, including Digital Banking, Personal Finance, Lending, Payments, Investments, RegTech, InsurTech and many more.
  • “Bankjoy provides modern digital tools to financial institutions of all sizes, supporting their digital transformation efforts and keeping customers satisfied.

Enterprise Connect’s Expo Hall Features Hundreds of Innovative Products and Services to Improve Communication, Collaboration, and CX Strategies

Retrieved on: 
Monday, March 18, 2024
Hardware, IOT (Internet of Things), Social Media, Content Marketing, Technology, Public Relations, Investor Relations, Communications, Apps, Applications, Artificial Intelligence, Media, Telecommunications, Software, Networks, Internet, Mobile, Wireless, Cloud, Knowledge, Theta, Software as a service, Administrator, CX, Enterprise, SMS, Goto, Generative, AX, Pulse, Investment, Zoom, USB, Conversation, Shure, Cisco Webex, Genesys, Microsoft, BPO, TEAMS, EX, Partnership, BMA, RingCentral, AWS, Disruption, Nectar, Booth, Exhibition, RSI, PBX, System, EGain, ROI, Organization, DSP, IVR, Communication, Theatre, Chatbot, Secure, GDPR, VERSA, ASC, Cisco, Fortune 500, Aura, Microsoft Teams, Sinch, API, Expo Hall, NexGen, GoTo Resolve, LED, USB-to-serial adapter, Motus, KMS (hypertext), Culture, Logitech, AudioCodes, AVANT, CIC, Original design manufacturer, Intelligence cycle, Human, Sales

Enterprise Connect , the leading conference and exhibition for enterprise communications and customer experience, will feature hundreds of innovative products and services in the Expo Hall.

Key Points: 
  • Enterprise Connect , the leading conference and exhibition for enterprise communications and customer experience, will feature hundreds of innovative products and services in the Expo Hall.
  • “Our Expo Hall is the only place to find the enterprise communications and customer experience providers displaying their solutions in one location.
  • Attendees will have the opportunity to see the hundreds of innovative products and service available to ensure they make the best purchasing decisions to improve their communication, collaboration, and CX strategies,” said Eric Krapf, General Manager, Enterprise Connect.
  • Afiniti , Booth #1311: Afiniti is a CX AI pioneer, delivering measurable business outcomes for Fortune 500 companies since 2006.